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Hotel Lugano Suites

3.0 star property
Quito hotel in La Carolina with a full-service spa and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lugano Suites

Interior entrance
Property entrance
Suite, 2 Bedrooms | Living area | 32-inch TV with cable channels, MP3 dock
Sauna, spa tub, steam room, hydrotherapy, aromatherapy, facials
Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite, 1 Bedroom

32-inch TV with cable channels, MP3 dock

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
Sofa bed
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Free cribs/infant beds
Kitchenette
Refrigerator
TV
2 bedrooms
Sofa bed
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Lobby

Hotel San Francisco de Quito

Breakfast included
Free WiFi
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8.8 out of 10, Excellent, (300)
The price is SAR 244
SAR 250 total
includes taxes & fees
27 Nov - 28 Nov
Hotel San Francisco de Quito

About the neighborhood

Map
SUIZA Y CHECOSLOVAQUIA, 33-132, Quito, Pichincha, 170135

What's nearby

  • Parque La Carolina - 3 min walk - 0.3 km
  • Quicentro Shopping - 16 min walk - 1.4 km
  • Atahualpa Olympic Stadium - 16 min walk - 1.4 km
  • Foch Square - 4 min drive - 2.7 km
  • General Rumiñahui Coliseum - 5 min drive - 4.3 km

Getting around

  • La Carolina Station - 10 min walk
  • Iñaquito Station - 16 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 50 min drive

Restaurants

  • ‪De la Llama - ‬1 min walk
  • ‪VIVA Cerveza! Gastropub & Beer Store - LA CAROLINA - ‬2 min walk
  • ‪Cosa Nostra Trattoria - ‬3 min walk
  • ‪Freshii - ‬4 min walk
  • ‪Sweet And Coffee - ‬3 min walk

About this property

Hotel Lugano Suites

Hotel located in La Carolina
A free breakfast buffet, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel Lugano Suites. Treat yourself to aromatherapy, a facial, or hydrotherapy at Spa Lugano, the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Laundry services, luggage storage, and tour/ticket assistance
  • A front-desk safe, a gift shop, and a computer station
Room features
All guestrooms at Hotel Lugano Suites have thoughtful touches such as separate sitting areas and separate dining areas, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 32-inch TVs with cable channels
  • Separate sitting areas, separate dining areas, and kitchenettes

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 coffee shop/cafe

Things to do

  • Fitness center
  • Full-service spa
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Sofa bed

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (323 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massages
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Deposit is payable by cash or credit card voucher and is due at the time of check-in.

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lugano Suites
Lugano Suites Aparthotel
Lugano Suites Aparthotel Quito
Lugano Suites Quito
Lugano Hotel Quito
Lugano Quito
Lugano Hotel
Hotel Lugano Suites Hotel
Hotel Lugano Suites Quito
Hotel Lugano Suites Hotel Quito

Frequently asked questions

What time is check-in at Hotel Lugano Suites?

Check-in start time: 2 PM; Check-in end time: 1 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Lugano Suites?

Check-out is at noon.

Does Hotel Lugano Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Hotel Lugano Suites located?

Located in La Carolina, this spa hotel is within a 10-minute walk of Parque La Carolina and Vivarium. Chamber of Commerce of Quito and El Jardin Mall are also within 15 minutes. La Carolina Station is 10 minutes by foot and Iñaquito Station is 16 minutes.

Hotel Lugano Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 94 reviews" "
Rating 8 - Good. 25 out of 94 reviews" "
Rating 6 - Okay. 8 out of 94 reviews" "
Rating 4 - Poor. 2 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Kathleen A.

Liked: Cleanliness, staff & service, property conditions & facilities
Our First Two Nights in Ecuador
This was our first trip to Ecuador. We stayed our first two nights at Lugano Hotel, and we had a very positive experience! We arranged for airport pickup through the hotel ahead of time, and after flying all night, it was a welcome sight to have a driver with my name on a paper waiting for us! The cost was reasonable, more convenient than finding a taxi, and our driver was very nice. The room at the hotel was clean and roomy. We had two bedrooms and two bathrooms with a small kitchen and living room. Everyone was very nice and helpful. The woman at the front desk (I wish I knew her name) was wonderful--very helpful, kind and patient with all of our questions!! She spoke English and helped arrange a tour for us and transportation during our stay. The included breakfast was good, and included a few hot items, as well as juice, toast, coffee, etc. The location is a little out of way from the new town, and the old town, but we were able to get taxis easily and inexpensively. My only complaint might be that the pillows were hard, lumpy and uncomfortable--the rest of my family didn't complain though:). Overall, a very good experience for our family.
Stayed 2 nights in Jul 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but noisy
It's a small hotel with a feeling of big hotel - staff were nice but a little cold. Suite style rooms, not stylish but somehow comfy. There are a lot of noises at nights (bars around) and during the day too.

10/10 Excellent

Arturo David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Max C.

Great Stay
We took a two week vacation with our two kids and stayed at Lugano, our suite was comfortable, clean and well maintained. Staff is great, and location is excellent. Great place to stay in Quito
Stayed 12 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good :)
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice choice in a good area - five star staff
Great location, comfortable modern furnishings in the heart of Quito - tons if restaurant options, 2 blocks from the largest park in the city. The staff was AMAZING very helpful, warm and professional!!! Only issue there is renovating/construction going on to add a spa and other nice amenities...
Stayed 5 nights in Aug 2017

8/10 Good

Fabiola, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Convenient
Nice and convenient suite. I will definitely stay there again
Stayed 5 nights in Jun 2017

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service were great.. only the WIFI Service was not very good..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel near Carolina Park
Very nice hotel with kitchen and living room. Good breakfast was offered daily. Staff at front desk and porters were excellent. Only thing to improve would be the heating/temperature control in the room which vascillated between hot and cool. Otherwise, it was great.

10/10 Excellent

Martha, Ormond Beach, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location
great location and experience at this hotel. I would recommend to others and will return next time

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
wonderful hotel I really liked is comfortable and clean recommend

10/10 Excellent

Rajiv, Pleasanton, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Quito
Very nice (and safe) place to stay in Quito, close to nice malls, parks, restaurants. Hotel suite was spacious for a family of five. Only suggestion is to make the breakfast a little better for non meat eaters

6/10 Okay

Pranav, Milpitas

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Small rooms
The rooms are modern and clean but extremely small. The neighborhood is better during weekdays, since during weekends everything seems to close down before 7. But generally we felt relatively safe

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The hotel staff was very polite and professional. It helped greatly too that many spoke English to me. Security was always present 24/7. As far as the room it was well stocked and was quite nice. The view of the city of Quito was fun and we did enjoy it. Some things in the room need improvement on the cleaning. The curtains have not been washed anytime recently and were just dusty and yucky. Though the floor was generally swept daily the closet floor was skipped 2 days and had dirt on it and staff was notified and the problem was promptly fixed. We enjoyed our stay and also liked and appreciated the spa located next door!

8/10 Good

Greg, Ottawa, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugano Suites - Quito
Staff was very accommodating and friendly. Hotel is new, clean, beds are comfortable & breakfast is very good. The location is excellent for restaurants, walks, malls, and seeing the city. Very close to La Carolina Park as a reference point. The price is very reasonable.

10/10 Excellent

Emilia, Guayaquil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
It Was very nice

10/10 Excellent

Robert, Stillwater

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family choice for lodging
Very comfortable. Staff was gracious and helpful and honest. We inadvertently left an envelope with cash behind in the room and were very pleasantly surprised to have it returned upon returning to the hotel again a week later. No onsite restaurant but location was near many dining out options.

10/10 Excellent

Myra, NC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Space!
Wonderful spacious suite for four of us. Convenient location to the park and restaurants. Friendly and helpful staff.

8/10 Good

chechi, guayaqui, ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel room but really tiny bathroom
I stayed only 1 night and the hotel is nice and clean. The suite had everything you need. The breakfast was very good. the only thing I didnt like was the bathroom. It was very small almost like an airplane bathroom. Although very clean with all the amenities that you will need.

10/10 Excellent

Ricardo Isacovici, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Was very satisfied, hotel was spotless, clean and very confortable. Will use it again in my next visit.

10/10 Excellent

Flavia, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great
It was clean, spacious and I slept wonderfully. I stay in an different hotel went I arrive and I couldn't slept, this hotel has perfect and the staff was very helpful. I' m pretty sure I going to use it the next time I visit Quito.

10/10 Excellent

John, Calgary, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugano Suites - Quito
All the staff in the hotel are friendly and readily answer any question or request you may have. Arrangements were made for us to be picked up at the airport and then back again when we left Quito. At breakfast, fresh fruit is always available. The hotel room is cleaned daily and bottled water is replaced in the fridge as needed. The flowers in the main lobby are gorgeous and a new arrangement is on display every few days. The penthouse terrace allows for a great view of the city. My husband and I will certainly stay at Lugano Suites the next time we are in Quito.

6/10 Okay

Charlie, Florida

Liked: Cleanliness, property conditions & facilities, room comfort
Good aparta hotel
Nice people. Clean apt. Small but good breakfast. Bath room tiny. Almost can not go inside and close door. Must walk to find lunch or dinner