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Hotel Patio Santiago

4.5 star property
Luxury Querétaro hotel in Downtown Querétaro with a fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Patio Santiago

Hallway
Rooftop terrace
Terrace/patio
Deluxe Double Room | Premium bedding, down comforters, in-room safe, desk
Meeting facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Gym
The price is SAR 354
SAR 423 total
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 9 min walk - 0.8 km
  • Aqueduct of Santiago de Querétaro - 12 min walk - 1.1 km
  • Puerta la Victoria - 15 min walk - 1.3 km
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 1.4 km
  • Corregidora Stadium - 4 min drive - 3.9 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪El Mesón de Chucho el Roto - ‬2 min walk
  • ‪Restaurante 1810 - ‬2 min walk
  • ‪Santa Cecina - ‬1 min walk
  • ‪Breton - ‬2 min walk
  • ‪El Mayor - ‬1 min walk

About this property

Hotel Patio Santiago

Luxury hotel located in Downtown Querétaro
Take advantage of a rooftop terrace, a coffee shop/cafe, and a library at Hotel Patio Santiago. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and a banquet hall
  • Outdoor furniture, a water dispenser, and an elevator
  • A front-desk safe, luggage storage, and concierge services
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms at Hotel Patio Santiago boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 220-400 for adults and MXN 220-400 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 400 for adults, and MXN 220 to 400 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro

Frequently asked questions

Is Hotel Patio Santiago pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1000 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Patio Santiago?

Hotel Patio Santiago doesn't offer parking.

What time is check-in at Hotel Patio Santiago?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Patio Santiago?

Check-out is at 1:00 PM.

Does Hotel Patio Santiago provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Patio Santiago located?

Located in Downtown Querétaro, this luxury hotel is within a 5-minute walk of Casa de la Zacatecana Museum, Plaza de Armas, and Ignacio Mena Rosales House of Culture. Government Palace and Church of the Congregation of Our Lady of Guadeloupe are also within 5 minutes.

Hotel Patio Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 191 out of 243 reviews" "
Rating 8 - Good. 30 out of 243 reviews" "
Rating 6 - Okay. 9 out of 243 reviews" "
Rating 4 - Poor. 8 out of 243 reviews" "
Rating 2 - Terrible. 5 out of 243 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Graciela

Stayed 1 night in Sep 2024

10/10 Excellent

JUAN, BONITA SPRINGS

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time in Queretaro and luckily, this hotel. So I left in love with the city and very grateful for the attention and service offered at the hotel. The design and construction of this hotel, especially where the rooms are located, is amazing and very futuristic. Unfortunately, the sound and noise travel easily, perhaps because of the type of material used or the lack of insulation from noise. The employees are very friendly, but sometimes the music could be more relaxing, rather than rock or techno so early in the morning.
Stayed 10 nights in Dec 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Good breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Rogelio, Culpeper

Traveled with family
The room and location were safe and clean. The staff were very helpful and friendly. Just a few things that weren’t great and may cause us not to come back. The tv selection/channels were not good, the Wi-Fi was spotty, the toilet kept getting stopped up and there was no place to hang your towel- don’t want to hand it near toilet. Otherwise we liked it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Christian, Ciudad de Mexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good and the staff was really nice and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Really feels enclosed, the building and everything was great but since they do not have any windows facing the outside (they face other rooms) I was feeling a bit claustrophobic. No sunshine comes in but other than that everything was great, great location. If you are like me and feel a bit homesick or sad while away from home the window situation doesn’t help so maybe request a room that does face an actual window.
Stayed 3 nights in Oct 2024

10/10 Excellent

Astrid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excelente ubicación y facilidades
Stayed 4 nights in Oct 2024

10/10 Excellent

Adrian, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was very nice. Location us great. Quiet. There is no parking and the paid breakfast does not include the full buffet.
Stayed 1 night in Oct 2024

10/10 Excellent

Elvira, Del Rio

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Bathroom seemed to be recently renovated, very spacious and modern. Staff was very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Joseln

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our brief stay was delightful, with clean accommodations and friendly staff. We look forward to returning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Claudia

Stayed 5 nights in Sep 2024

10/10 Excellent

ED, Carlsbad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The room was very nice and comfortable. The staff was super nice. However, the staff at the bar was VERY inexperienced which made getting drinks a little difficult. We will for sure stay there again next time in Querétaro
Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante bonito y muy limpio solo k no hay estacionamiento. Pero Todo lo Demas .. "Super"
Stayed 1 night in Oct 2024

10/10 Excellent

Braulio

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved hotel and service! Comfortable beds and spacious rooms. Location is great!
Stayed 1 night in Sep 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Gema

Stayed 3 nights in Sep 2024

10/10 Excellent

Yousuf

Stayed 1 night in Sep 2024

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, amenities
Location, Location, Location is 5 . Rooms are very spacious. Washroom sink lacks space for toiletteries. Upstairs terrace looked unfinished. Management office does not accept US cash payments.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jose, El Paso

Excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Juan

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ANGELA, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. Property was amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tram V

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with modern amenities. Right off of the main town plaza. Quiet. Safe. Would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wow. Long day and night.
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning. If you want to make money at this property you should hire a team that has hotel experience.
Stayed 1 night in Aug 2024