Josefa Ortiz de Domínguez Auditorium - 3 min drive
Aqueduct of Santiago de Querétaro - 3 min drive
Plaza Santa Maria Bullring - 3 min drive
Corregidora Stadium - 6 min drive
Getting around
Queretaro Intl. Airport (QRO) - 39 min drive
Restaurants
Tikua Sur Este - 3 min walk
Black Juice & Coffee Lab - 2 min walk
Almozero Centro - 1 min walk
Jaguar Azul - 3 min walk
Gramlich Cafe - 1 min walk
About this property
Hotel Madero
Hotel near Aqueduct of Santiago de Querétaro
Located close to Querétaro Museum of Art and Querétaro Regional Museum, Hotel Madero provides a terrace and dry cleaning/laundry services. Treat yourself to spa services, such as aromatherapy, a facial, or a massage. Stay connected with free in-room WiFi.
Other perks include:
Free self parking and valet parking
Cooked-to-order breakfast (surcharge), a 24-hour front desk, and an elevator
Smoke-free premises, tour/ticket assistance, and luggage storage
Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Madero offer comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
Showers, free toiletries, and hair dryers
34-inch flat-screen TVs with cable channels
Free tea bags/instant coffee, heating, and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
Cooked-to-order breakfast available for a fee weekdays 8:00 AM–11:00 AM: MXN 200-200 for adults and MXN 200-200 for children
Things to do
Spa services
Family friendly
Laundry facilities
Conveniences
Elevator
Front-desk safe
Reception hall
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Terrace
Spa
Aromatherapy
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - sports
Massage - Swedish
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Down comforter
Heating
Bathroom
Free toiletries
Hair dryer
Shower
Towels
Entertainment
34-inch flat-screen TV
Cable channels
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Desk
Free local calls
Guidebooks/recommendations
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 200 to 200 for adults, and MXN 200 to 200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Madero Queretaro
Madero Queretaro
Hotel Madero Hotel
Hotel Madero Querétaro
Hotel Madero Hotel Querétaro
Frequently asked questions
Is Hotel Madero pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Madero?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Madero?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Madero?
Check-out is at noon.
Where is Hotel Madero located?
Located in Downtown Querétaro, this hotel is within a 5-minute walk of Querétaro Museum of Art and Querétaro Regional Museum. Theater of the Republic and Santa Rosa de Viterbo Temple are also within 10 minutes.
Hotel Madero Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
First of all: location! Steps from key sites in the Centro Histórico. The rooms: very nice and well-equipped, albeit in our case small and windowless. Relatively quick hot water in the shower and very nice fixtures in the bathroom.
Minor cons: No access by car to the front door of the hotel; free valet parking helped as did quick offers for help with luggage. We expected breakfast to be available at the hotel (per the Expedia listíng), but the listing was in error. But several good places for breakfast are available nearby. The quoted a price equal to the room cost divided by 24 per hour (in this case $3), for late checkout. Highly recommended!
Very nice clean comfortable room, only thing I didn’t like was that it didn’t have a window it felt a bit claustrophobic and the TV didn’t work other than that it’s a nice hotel with friendly staff and located within walking distance of many restaurants and shops
Property location can't be beat. Parking is a hassle as a valet needs to meet you on the street and takes your car from there. The hotel is only a few doors down from here, but you're on a busy, busy street and the ability to park and swap with the valet could be dicey. I ended up waiting over 15minutes before a valet showed up even though i had communicated with the desk 30min before arriving and provided an exact eta. You will need to give the desk a 15-20min heads up to get your car... that said, i never used or needed the car once while staying at this location. And other than the initial delay in getting a valet to take the car, the staff here is excellent and very accomodating.
Loved the location and felt safe during our stay. Shopping and dining at your fingertips. Staff was very courteous and attentive. Booked our tours with hotel. Will be back!
No elevator as advertised, which was a problem with my recent foot surgery. Had to walk down stairs to the basement to use service elevator to our second floor room. The AC did not work well. No hot water in the shower, The valves just Spun. The registration said could cancel with 24 hour notice.
Late check in so agreed to pay for 1 night, they charged all 4.Next morning after reaching off duty mgr he agreed to refund the 3 remaining nites but couldn’t say when I’d see the credit.
“Maybe a month or more….”
John
Stayed 4 nights in Nov 2024
2/10 Terrible
Dina, San Clemente
Traveled with family
5 November 2024
Disliked: Staff & service, amenities
We rented 2 rooms with double beds for 4 days total. Our first night was a separate reservation. Price was $50 per room per night. We were put in the correct rooms as they were superior doubles. We stopped at the front desk the next day and we are told my daughter will move to a double room with balcony but the other room is a king room way at the back of the hotel with no windows and our room rate is $30 more! We went back and forth with them but they said it was the only room they could offer us cause they were sold out. I made these reservations in February for Dia de Los Muertos which happens to fall on my daughters birthday. We were previous guests of this hotel and stayed for over a week during COVID in 2021. Very disappointed in their front desk staff and Yasmine was rude and condescending. We won’t be returning to Hotel Madero again.
Perfect location, a bit noisy from the people staying next door but overall is a very nice and clean hotel. I only didn't like the fact that you have to valet every time you want to use your car.
I enjoyed my stay, the property and service were top notch.
Mario
Stayed 4 nights in Jan 2024
4/10 Poor
Javier
Traveled with family
9 January 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
The Hotel is beautiful and very decent in terms of confort, except for the beds that are not two confortable. The staff was very friendly and helpful. In terms of location you cannot ask for a better location to visit Queretaro.
Everybody was super nice! Very cute hotel! It was a bit tricky to find because it's in the middle of the block in an enclosed street where only people walk. Make sure you check emailed instructions to call beforehand. They will be ready to take your car.
Centrally located to many shops and restaurants. Valet service was very convenient. Room was very clean and WiFi was strong. The staff were very helpful and respectful. Would definitely stay again!