HI Hotel Impala

3.5 star property
Wake up to the aroma of freshly brewed coffee and savor delicious meals on site. Then unwind in style with stunning views from the rooftop.

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Photo gallery for HI Hotel Impala

Building design
Executive Room | Hypo-allergenic bedding, down comforters, laptop workspace
Reception
City view from property
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pet friendly
  • Breakfast available
  • Parking included
  • Room service
The current price is SAR 153
SAR 184 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

Double Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
Private bathroom
Hair dryer
Rainfall showerhead
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
Private bathroom
Hair dryer
Rainfall showerhead
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Executive Room

Highlights

Soundproofed
Individually decorated
TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Quadruple Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
Private bathroom
Hair dryer
Rainfall showerhead
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 King Bed(s)

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

About the neighborhood

Map
Colon #1 Col. Centro, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 5 min walk
  • Plaza de Armas - 9 min walk
  • Aqueduct of Santiago de Querétaro - 15 min walk
  • Josefa Ortiz de Domínguez Auditorium - 18 min walk
  • Corregidora Stadium - 4 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

Restaurants

  • ‪Taquería el Torito - ‬1 min walk
  • ‪Los Bisquets de Obregon Queretaro - ‬5 min walk
  • ‪La charamusca - ‬1 min walk
  • ‪Tortas Filos 736373 - ‬1 min walk
  • ‪Tortas Filos - ‬4 min walk

About this property

HI Hotel Impala

Hotel near Alameda Hidalgo Park
Located close to Querétaro Regional Museum and Plaza de Armas, HI Hotel Impala provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Mesón Alameda, offers breakfast and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and smoke-free premises
  • An elevator, a computer station, and concierge services
Room features
All 112 rooms include comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and hair dryers
  • 32-inch TVs with cable channels
  • Ceiling fans, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 72-200 for adults and MXN 72-200 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Mesón Alameda
  • Sky Garden
  • Cafe con Verde

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

More

  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Parking height restrictions apply

Property is also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

Frequently asked questions

Is HI Hotel Impala pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay and a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much is parking at HI Hotel Impala?

Self parking is free at this property.

What time is check-in at HI Hotel Impala?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at HI Hotel Impala?

Check-out is at 11 AM.

Where is HI Hotel Impala located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Alameda Hidalgo Park, Querétaro Regional Museum, and Plaza de Armas. Querétaro Cathedral and Templo y Convento de la Santa Cruz are also within 15 minutes.

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HI Hotel Impala Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 170 out of 510 reviews
Rating 8 - Good. 111 out of 510 reviews
Rating 6 - Okay. 98 out of 510 reviews
Rating 4 - Poor. 67 out of 510 reviews
Rating 2 - Terrible. 64 out of 510 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Amenities
Excelente hotel
Stayed 1 night in Nov 2024

6/10 Okay

Jose

Liked: Staff & service
I stayed for one night because I was flying out the next morning, the staff is really nice. Check in was easy and my room is ready. Only issue is a lot of transient loitering around the property and can be heard drinking and being disruptive throughout the night, it was a little unsettling.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Stayed 1 night in May 2024

8/10 Good

Bryan Daniel

Liked: Staff & service
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Not bad, great parking, great location. Fair price. Safe part of town very close to the center.
Stayed 1 night in Mar 2024

6/10 Okay

Dora

Too noise you can’t sleep well in a very comfortable bed
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Nice
Stayed 1 night in Apr 2024

2/10 Terrible

Jorge Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Apr 2024

2/10 Terrible

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Stayed 1 night in May 2024

8/10 Good

Conrado

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024

2/10 Terrible

Linette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal cero flexible
Stayed 1 night in Apr 2024

4/10 Poor

Brian

Disliked: Staff & service
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Stayed 1 night in May 2024

8/10 Good

Felicitas

Liked: Cleanliness, staff & service
Esta es la segunda vez que me hospedo en este hotel, la peimera vez todo bien, pero en esta ocacion hubo demaciado ruido, musica de disco, no se si era del bar o de la terraza, peronimposiblw conciliar el sueño 😪
Stayed 1 night in Feb 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Roberto

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Alam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jfjdd
Stayed 1 night in Dec 2024

2/10 Terrible

Luis bernardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Si lo que quieres es descansar NO te quedes en este hotel, tienen un bar en la terraza con la música a todo lo que da y la van apagando casi 2 am, hablas a recepción y obviamente te dan por tu lado porque la música sigue. La habitación es muy pequeña. En general es malo el servicio.
Stayed 1 night in Feb 2025

4/10 Poor

Francisco Manuel

Disliked: Staff & service, amenities, property conditions & facilities
Agua fría , habitación pequeña , cama dura , sin amenidades en habitación para baño , espero cambio de comentario en el desayuno
Stayed 1 night in Jan 2025

10/10 Excellent

Leonel

Stayed 1 night in Dec 2024

8/10 Good

Ana Laura

Stayed 1 night in Dec 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service
Un poco descuidado el baño. No salía el agua caliente. Ruido por un restaurant bar en la terraza del hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Milcen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, bien ubicado
Stayed 1 night in Dec 2024

2/10 Terrible

Nick

Stayed 2 nights in Dec 2024

6/10 Okay

Manuel

Liked: Cleanliness
Me gustó por su ubicación