Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Bar]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Empire Hotel Queenstown
Empire Queenstown
The Empire Hotel
Empire Hotel Queenstown Inn
Empire Hotel Queenstown Queenstown
Empire Hotel Queenstown Inn Queenstown
Frequently asked questions
Is Empire Hotel Queenstown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Empire Hotel Queenstown?
Self parking is free at this property.
What time is check-in at Empire Hotel Queenstown?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Empire Hotel Queenstown?
Check-out is at 10 AM.
Where is Empire Hotel Queenstown located?
Situated in Queenstown, this inn is steps from The Paragon Theatre, West Coast Wilderness Railway, and Miners Siding. Queenstown Library and Queenstown Galley Museum are just steps away.
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Empire Hotel Queenstown Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was a heritage property beautiful wood throughout
The staircase is exceptional parting at the top intp two directions
Huge dining room
Wonderful location in this unique town
The bedroom we giot was small but the bathroom was new and all in all comfortable
The best old hotel we have stayed in. Grand old hotel in mint condition. We could only stay one night due to our time table but would have liked a
longer stay. Highly recommend.
The staff at the Hotel were thoroughly entertaining and I inclusive of anyone who walked in be they a local regular or tourist. They were all just amazing
It's a pub. The floors squeaked all night and the facilities in the room were rather limited.
Wendy
Stayed 2 nights in Nov 2024
10/10 Excellent
Susan
17 December 2024
Liked: Cleanliness, staff & service, room comfort
The room had an internal window and was rather small. Two single beds were what we asked for. The room wes very dated, but the hotel
Is very old and alot of the original features are still there. They had put a new bathroom in. We ate in the dining room and had a very tasty meal.
Some reviews made me apprehensive. Our stay was great. Room spotless and quiet, en suite more than adequate, water pressure fabulous!!! Dinner menu more than adequate - apparently new cook/chef? Continental breakfast fine. All staff delightful. Would definitely stay again. Excellent value for the very reasonable tariff.