Our room (#15) was impeccable upon arrival. We were able to check in 1.5 hours early. The bathroom in our room was newly renovated and gorgeous. Complimentary soap, shampoo, shower gel and body lotion were provided. I didn't mind that the house keeping didn't come at all during our stay, as I was confident that our needs would have been met had we requested anything at all.
The queen bed had 2 sets of thick pillows and 2 sets of memory foam pillows. I would have preferred a thin pillow, but i understand that fluffier pillows are more luxurious and more popular.
Our room was nice and quiet at night and no outside noise, or music from the bar below could be heard.
The hotel's location was its best feature, being within walking distance to everything you may want to see/do in Old Quebec. The parking was convenient (at city hall), and cost us only $36 for our 2 day stay.
I highly recommend this hotel and will be sure to return, hopefully soon!