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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Choose dates to view prices

Photo gallery for Hotel Universel

Spa
Indoor pool
Spa
Spa
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • 24/7 front desk
  • Gym
The current price is SAR 257
SAR 306 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor hot tub
Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

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7.6 out of 10, Good, 2,176 reviews
The price is SAR 283
SAR 337 total
includes taxes & fees
16 Mar - 17 Mar
Ambassadeur Hotel

About the neighborhood

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • Laval University - 1 min walk - 0.1 km
  • PEPS - 11 min walk - 1.0 km
  • Laurier Quebec - 3 min drive - 2.5 km
  • Laval University Hospital - 5 min drive - 3.7 km
  • Les Galeries de la Capitale - 7 min drive - 7.5 km

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • Boston Pizza
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel near Laval University
Located close to PEPS and Cegep de Sainte-Foy, Hotel Universel provides a nightclub, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Boston Pizza Restaurant, features Italian cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • English breakfast (surcharge), smoke-free premises, and luggage storage
  • A banquet hall, a TV in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 182 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee weekends 7:00 AM–10:30 AM: CAD 15-20 for adults and CAD 15-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Fitness center
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 15 to 20 for adults, and CAD 15 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 006160, 2025-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel have a pool?

Yes, this property has an indoor pool.

Is Hotel Universel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universel?

Self parking is free at this property.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Universel?

Check-out is at 11:00 AM.

Where is Hotel Universel located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 10-minute walk of Laval University and Cegep de Sainte-Foy. PEPS and Laurier Quebec are also within 2 mi (3 km).

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Hotel Universel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 529 out of 1958 reviews
Rating 8 - Good. 609 out of 1958 reviews
Rating 6 - Okay. 433 out of 1958 reviews
Rating 4 - Poor. 236 out of 1958 reviews
Rating 2 - Terrible. 151 out of 1958 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rigel

Liked: Cleanliness, staff & service, amenities
Exceptional service and great location.
Stayed 3 nights in Jan 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel and nice pool. Lots of kids playing around
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, very large rooms, modern, clean and unique! Included a large soaker tub and shower.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Spa/Pool area was a nice amenity. Staff was kind and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Dusanka

Liked: Cleanliness, staff & service, property conditions & facilities
clean, very comfortable bed, WF and Roku TV was great
Stayed 1 night in Jan 2025

10/10 Excellent

Gabb

Super
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautoful property with an amazing staff, easy to find and park at , boston pizza attached to hotel so it was very convenient after along drive ! Rooms were spacious and clean !
Stayed 1 night in Nov 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall it's a middle class family hotel, if you intend on having a peacefully stay ,it is not the place for you. The hotel is located near everything ...look up for The Pyramid if your looking for food during your stay . The room was ok overall considering the age of the building ...
Stayed 3 nights in Mar 2025

4/10 Poor

Julie

Disliked: Property conditions & facilities
We were disappointed, this hotel did not do justice to the Universel’s hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place
Stayed 3 nights in Nov 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service; beautiful Christmas decorations; some rooms/areas need a little love
Stayed 2 nights in Dec 2024

10/10 Excellent

Jean-Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the nice common areas
Stayed 2 nights in Jan 2025

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

6/10 Okay

Han

Disliked: Amenities
Pictures looks nicer and newer than reality. Lack of management and quality control from the staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sefiye miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Jan 2025

10/10 Excellent

Afsoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool
Stayed 2 nights in Dec 2024

4/10 Poor

mohamed

Liked: Staff & service
THE ROOM WAS FILTHY WITH LONG HAIRS ALL OVER THE BED
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica beaudin

Liked: Cleanliness, staff & service
Good place to stay but it is not quiet... there was a lot of kid running around and lot of noise too . Hockey tournament maybe ! Great stay for a family but not so much If you search a quiet place. The room is ok. Not any desk in the bathroom had to put our things on the floor. It's old but clean.
Stayed 1 night in Feb 2025

2/10 Terrible

carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service no cleaning the rooms pool so call spa fu of kids even in the sauna where you should be over 18 at least
Stayed 2 nights in Jan 2025

8/10 Good

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Lobby was very nice, but pool and room were outdated and lacklustre
Stayed 1 night in Dec 2024

6/10 Okay

Marc

Liked: Staff & service
Only had one towel. Toilet plugged
Stayed 1 night in Feb 2025

4/10 Poor

francois

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the emplacement
Stayed 1 night in Oct 2024

6/10 Okay

shifali

Liked: Cleanliness, staff & service
Rooms were very noisy
Stayed 4 nights in Dec 2024

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible parking layout. Basic services are hard to get ( room cleaning/ fresh sheets or towels), pool area was not clean or upkept. Water damage and leaking in hallways. Very limited tv, beds uncomfortable, no decor. Very noisy, and way too expensive for what you get. This place needs major renovations and new management.
Stayed 3 nights in Mar 2025