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Hotel Universel

3.0 star property
Relax by day with an Italian meal and unwind by night with dancing under the stars.

Choose dates to view prices

Photo gallery for Hotel Universel

Spa
Indoor pool
Spa
Reception
Spa

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • 24/7 front desk
  • Gym
The current price is SAR 314
SAR 373 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Prestige Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor hot tub
Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Private bathroom
Jetted bathtub
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Plus Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Prestige Plus Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

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7.6 out of 10, Good, 2,162 reviews
The price is SAR 302
SAR 359 total
includes taxes & fees
23 Feb - 24 Feb
Ambassadeur Hotel

About the neighborhood

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • Laval University - 1 min walk
  • PEPS - 11 min walk
  • Laurier Quebec - 3 min drive
  • Laval University Hospital - 5 min drive
  • Les Galeries de la Capitale - 7 min drive

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • Boston Pizza
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel near Laval University
Located close to PEPS and Cegep de Sainte-Foy, Hotel Universel provides a nightclub, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Boston Pizza Restaurant, features Italian cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • English breakfast (surcharge), free newspapers, and a front-desk safe
  • Smoke-free premises, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 182 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee weekends 7:00 AM–10:30 AM: CAD 15-20 for adults and CAD 15-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Fitness center
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 15 to 20 for adults, and CAD 15 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Property Registration Number 006160, 2025-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel have a pool?

Yes, this property has an indoor pool.

Is Hotel Universel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universel?

Self parking is free at this property.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Universel?

Check-out is at 11:00 AM.

Where is Hotel Universel located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 10-minute walk of Laval University and Cegep de Sainte-Foy. PEPS and Laurier Quebec are also within 2 mi (3 km).

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Hotel Universel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 519 out of 1935 reviews
Rating 8 - Good. 602 out of 1935 reviews
Rating 6 - Okay. 432 out of 1935 reviews
Rating 4 - Poor. 233 out of 1935 reviews
Rating 2 - Terrible. 149 out of 1935 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rigel

Liked: Cleanliness, staff & service, amenities
Exceptional service and great location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Spa/Pool area was a nice amenity. Staff was kind and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Dusanka

Liked: Cleanliness, staff & service, property conditions & facilities
clean, very comfortable bed, WF and Roku TV was great
Stayed 1 night in Jan 2025

4/10 Poor

mohamed

Liked: Staff & service
THE ROOM WAS FILTHY WITH LONG HAIRS ALL OVER THE BED
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica beaudin

Liked: Cleanliness, staff & service
Good place to stay but it is not quiet... there was a lot of kid running around and lot of noise too . Hockey tournament maybe ! Great stay for a family but not so much If you search a quiet place. The room is ok. Not any desk in the bathroom had to put our things on the floor. It's old but clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautoful property with an amazing staff, easy to find and park at , boston pizza attached to hotel so it was very convenient after along drive ! Rooms were spacious and clean !
Stayed 1 night in Nov 2024

10/10 Excellent

Jean-Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the nice common areas
Stayed 2 nights in Jan 2025

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service; beautiful Christmas decorations; some rooms/areas need a little love
Stayed 2 nights in Dec 2024

10/10 Excellent

Sefiye miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Jan 2025

6/10 Okay

Steliana

Liked: Cleanliness, staff & service, property conditions & facilities
Room was set on 5 degrees Celsius in the middle of a snowstorm, we had to wait for about 2 hours before it became bearable
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place
Stayed 3 nights in Nov 2024

10/10 Excellent

Afsoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool
Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Lobby was very nice, but pool and room were outdated and lacklustre
Stayed 1 night in Dec 2024

6/10 Okay

shifali

Liked: Cleanliness, staff & service
Rooms were very noisy
Stayed 4 nights in Dec 2024

8/10 Good

Nicholas

Liked: Staff & service
Staff were really helpful. Didn't like that there is no complimentary continental breakfast. Shortage of towels.
Stayed 2 nights in Dec 2024

8/10 Good

Sasiskumaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2024

8/10 Good

Constanza

Liked: Cleanliness, staff & service, amenities
No cleaning during the stay!! No one takes out the trash or gives you towels. The rest was fine.
Stayed 3 nights in Dec 2024

6/10 Okay

Madison

Liked: Cleanliness
Disliked: Property conditions & facilities
The room itself was nice and clean but the TV would not connect to wifi, we talked to the front desk who sent someone in, who was trying the same thing we were and told us we were out of luck for the night… which was quite inconvienent
Stayed 1 night in Jan 2025

6/10 Okay

Jessica

Its okay
Stayed 2 nights in Dec 2024

6/10 Okay

andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are old and bed mattress was due to be changed. Lobby is clean but rooms are old and require a facelift.
Stayed 1 night in Dec 2024

4/10 Poor

William

Disliked: Staff & service, amenities
.
Stayed 1 night in Jan 2025

6/10 Okay

Mike

Lack of storage for clothes. The bed was very stiff.
Stayed 4 nights in Dec 2024

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Is the first hotel where I have to request to the front desk to clean the room so I find it clean next day. The towels were very small and the smell of the chlorine of the swimming pool was super strong from the elevator and the hallway.
Stayed 4 nights in Dec 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the emplacement
Stayed 1 night in Oct 2024