Hôtel Palace Royal

4.0 star property
Hotel with a fitness center, near Château Frontenac

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Palace Royal

Interior detail
Indoor pool
Front of property
Front of property
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
The price is SAR 416
SAR 495 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

Signature Room, 1 King bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite with Panoramic City View, 1 King bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout drapes/curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Exterior View Family Suite, 2 Queen and 1 sofa bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

City View Family Suite, 2 Queen beds and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Interior

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen bed and glass shower

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 37.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Memory foam bed
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Similar properties

About the neighborhood

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk
  • Quebec City Town Hall - 9 min walk
  • Château Frontenac - 12 min walk
  • Quartier Petit Champlain - 14 min walk
  • Quebec Cruise Terminal - 17 min walk

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Restaurant Poutineville Vieux Québec - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Upscale hotel near Château Frontenac
Located close to Quebec City Convention Center and Quartier Petit Champlain, Hôtel Palace Royal provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or spa tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner, and kids' meals. Free wired internet and a business center are available to all guests.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, a gift shop, and a computer station
  • 10 meeting rooms, multilingual staff, and a porter/bellhop
  • Guest reviews give top marks for the dining options, helpful staff, and proximity to shopping
Room features
All 234 rooms include comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and cribs/infant beds

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–11:00 AM: CAD 25-25 for adults and CAD 15-15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Beffroi Steak House

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (4502 square feet)
  • Meeting rooms - 10

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal have a pool?

Yes, this property has an indoor pool.

Is Hôtel Palace Royal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Palace Royal?

Self parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Palace Royal located?

Located in Old Quebec, this hotel is within a 5-minute walk of Saint-Jean Street and Quebec City Convention Center. Château Frontenac and Quebec City Town Hall are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

Hôtel Palace Royal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1358 out of 2675 reviews" "
Rating 8 - Good. 790 out of 2675 reviews" "
Rating 6 - Okay. 304 out of 2675 reviews" "
Rating 4 - Poor. 137 out of 2675 reviews" "
Rating 2 - Terrible. 86 out of 2675 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nolan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, the hotel had amazing views and was located in an amazing spot right near everything!
Stayed 2 nights in Dec 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel overall. The area was perfect for walking to shops restaurants and museums. We had a lovely balcony room o er looking the pool. Our only complaint was that the pool area was lit up all night and caused our room to never really get completely dark.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 3 nights in Nov 2024

10/10 Excellent

Mathias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Dec 2024

2/10 Terrible

Héloïse

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Despite the fact that it says on Expedia that there is a parking, the parking was full (there was a sign that says except for hotel guests but it was not true). It was a mess in the area around the hotel, we looked for a parking for 1 hour without finding one. We went to check in and asked the front desk for help and they offered none. They refused to help and said there was nothing they could do. Seems like false representation to me. On top of that, the hotel is very old, has not been renovated since the 90s, the room smells like chlorine because of the pool and we got our throat and eyes badely irritated. They don’t come and clean before the 3rd night, not even making bed or changing towels. Restaurant is expensive and not really good. Only positive point is the location which is very closed to everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen, Dorval

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a city view suite and the view was spectacular looking at the Carre Youville, skating rink and Christmas market all lit up. The room was clean and the staff was very attentive both at check in and the cleaning staff. We had dinner in the restauarant which was also excellent. We really enjoyed our stay and the location was excellent for touring around Old Quebec.
Stayed 2 nights in Dec 2024

6/10 Okay

HiuChing

Stayed 1 night in Dec 2024

10/10 Excellent

Marie-Josee, Saint-Eustache

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very well placed near all the shops, restaurants. The balcony that looks onto the pool and spa is great. Garden room with balcony is big with sofa area and small fridge.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely time. Great location within walking distance to the German Christmas Market and shops. Staff were friendly and helpful. Daughter enjoyed the indoor pool and having a balcony facing indoors. Will likely go back.
Stayed 3 nights in Nov 2024

8/10 Good

David, Westminster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, only real complaint was it is kind of loud with the snow removal on the street below. Great stay wouldn’t hesitate to stay here again.
Stayed 5 nights in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay if you have kids or like an in door pool
Stayed 1 night in Dec 2024

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Happy and service was great! Fast.
Stayed 3 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Your property and room is beautiful, the only problems we had were the cold that emanated from those windows and aluminum frames that made it uncomfortable while enjoying the view from those panoramic windows. Also perhaps the 2 chairs in the room could use a refreshing or replacement. All said we would not hesitate to book this room again.
Stayed 4 nights in Dec 2024

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space in our room was incredible. Over 500sqft. Loved the view & the robes were a nice touch.
Stayed 3 nights in Dec 2024

6/10 Okay

Sue

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Shakeeb, Montclair

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this hotel in Quebec City, and it was fantastic. The location was perfect, close to the ice rink and winter festivals. Our family room suite was cozy, and the indoor pools were great for relaxing. We enjoyed delicious meals for dinner and breakfast at the hotel. The service was excellent and the staff friendly. Highly recommend for a winter stay!
Stayed 1 night in Nov 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Very well hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ericka

Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is beautiful and the balcony off the hall, looking over the pool area is very nice. Nice the little convenience store on the lower level. Vending machines? Some floors don't have any vending machines and others do. The signs on each floor do not reflect the true location of the beverage vending machine. On the 7th floor the sign isn't correct for a beverage machine. The bath tub / hold your balance when entering. Very high step in. Some sort of binder welcoming visitors to the hotel showing the amenities available. How does that microwave work it's all in French? Tell us stuff. The hours of the pool, towels available. I'd stay again!!
Stayed 3 nights in Nov 2024

8/10 Good

Sylvain

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mary Ellen, Whitinsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel!. The staff was super friendly, hotel was right at the gates to the old city, very covenient, restaurant was excellent.
Stayed 4 nights in Nov 2024

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and close to everything. Staff is friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Lyne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sureyya

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a convenient location. The hotel has friendly staff and very clean. It is an old hotel and some amenities were not working properly.
Stayed 4 nights in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, good location.
Stayed 2 nights in Nov 2024