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Hotel Ermitage

2.0 star property
Victorian hotel in Québec City

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ermitage

Exterior
Economy Plus Room | Desk, blackout drapes, iron/ironing board, free WiFi
Economy Plus Room | Desk, blackout drapes, iron/ironing board, free WiFi
Combined shower/tub, hair dryer, towels
Economy Plus Room | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi
The price is SAR 284
SAR 366 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, Multiple Beds

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Room

Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room | Desk, blackout drapes, iron/ironing board, free WiFi

Economy Plus Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Family Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • 52 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Hôtel Champlain Vieux Québec

Pet friendly
Free WiFi
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (1001)
The price is SAR 353
SAR 420 total
includes taxes & fees
12 Jan - 13 January 2025
Hôtel Champlain Vieux Québec

About the neighborhood

Map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6

What's nearby

  • Quebec City Town Hall - 6 min walk
  • Château Frontenac - 6 min walk
  • Quebec City Convention Center - 8 min walk
  • Quartier Petit Champlain - 11 min walk
  • Quebec Cruise Terminal - 15 min walk

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪La Buche - ‬2 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪D'Orsay Restaurant-Pub - ‬5 min walk
  • ‪Bistro le Sam - ‬5 min walk

About this property

Hotel Ermitage

Hotel near Château Frontenac
Close to Quebec City Convention Center and Quartier Petit Champlain, Hotel Ermitage has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • A porter/bellhop, smoke-free premises, and multilingual staff
  • Guest reviews give top marks for the location
Room features
All guestrooms at Hotel Ermitage feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 40-inch LCD TVs with cable channels
  • Coffee/tea makers, housekeeping, and desks

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 25 per night)
  • Limited onsite parking

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 3 stairs to reach property

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number 2024-08-31, 063210

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Frequently asked questions

Is Hotel Ermitage pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ermitage?

Self parking is available for CAD 25 per night. Limited spots are available.

What time is check-in at Hotel Ermitage?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ermitage?

Check-out is at 11:00 AM.

Where is Hotel Ermitage located?

Located in Old Quebec, this hotel is within a 10-minute walk of Terrasse Dufferin Slides and Château Frontenac. Quebec City Town Hall and Quebec City Convention Center are also within 15 minutes. Quebec Palace Station is 12 minutes by foot.

Hotel Ermitage Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 226 out of 647 reviews" "
Rating 8 - Good. 242 out of 647 reviews" "
Rating 6 - Okay. 117 out of 647 reviews" "
Rating 4 - Poor. 38 out of 647 reviews" "
Rating 2 - Terrible. 24 out of 647 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Garry, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Dec 2024

8/10 Good

Oliver

Traveled with family
Liked: Cleanliness
We had a Superior Room. The room was much larger than I expected. A little outdated, but it was a pleasant room. Downside is that it got pretty cold in the room and we couldn't figure out how to make it warmer. It was tolerable though. The entry door is quirky. I finally learned that after putting in the code, you had to do a little lift to the door to get it open. It is not intuitive, and at times took five tries to open. There also is no parking and the lot they suggested to us was full since it was Christmas season. I drove for about 20 minutes and found a lot at Place D'Youville that was a 10 minute walk. It was awkward unloading (and loading) at the alley behind the hotel but doable. Overall I paid $30CAD to park for 2 nights. The best part of the hotel, and what makes it completely worth it, is the proximity to EVERYTHING! It was easy to walk to all the attractions, the Christmas Market, and dinner (make reservations for dining!) Overall, a positive experience for the four of us (two parents, adult child, teen daughter).
Stayed 2 nights in Dec 2024

4/10 Poor

Alexey

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The worst mantras I've ever seen in hotels. The shover worked fine for a couple of minutes only. After that, I was only able to make the water either ice cold or extremely hot.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy, walking distance to everywhere. Will back again.
Stayed 2 nights in Dec 2024

8/10 Good

RABIA

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! We had a gorgeous view of the Frontenac and it was very clean. Was the perfect distance from everything.
Stayed 2 nights in Nov 2024

6/10 Okay

Edwige

Liked: Cleanliness
En général, c’était bien mais voici quelques irritants: - le fait qu’il n’y ait personne à la réception, c’est impersonnel et pas très chaleureux; - il y avait une mauvaise odeur dans la salle de bain et il n’y avait pas de ventilateur pour assainir l’odeur; - le fonctionnement du téléviseur est complexe, il a fallu déplacer un fil, le rebrancher et finalement ça a fonctionné, il y aurait lieu de laisser une note explicative aux clients; - il n’y avait pas de note également pour le fonctionnement de la cafetière, nous n’avons pu l’utiliser; - il manque une poubelle dans la salle de bain (pas pratique pour les femmes qui doivent se changer, on doit sortir de la toilette pour jeter sa serviette); - pas de brosse pour le bol de toilette; - personne à la réception au départ; - pas d’espaces de stationnement et aucune information au préalable de la possibilité de payer le stationnement à 25$.
Stayed 1 night in Dec 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very short walk downtown! Everything you need for a good nights sleep!
Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small non serviced style hotel. The location is the best, room was small but had everything we needed. We will deffinitley stay again .
Stayed 4 nights in Nov 2024

8/10 Good

Shilpa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was little rough for us. The code that we were provided to check in, did not work for us. We had to call the emergency line to ask the hotel staff to let us in. However, the family suite was absolutely stunning and very clean. Everything was smooth after that. I loved the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this hotel .
Stayed 2 nights in Nov 2024

10/10 Excellent

Alyson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was easy and the place was very cute and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hemish

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was an issue/
Stayed 1 night in Nov 2024

10/10 Excellent

Cirex Julianne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good walking distance from La Petite Champlain and other attractions within the walls of Old Quebec. I liked the service, they have nice accommodating staff and the room was clean. Although, the parking was a little far from the property but as expected since parking within the walls of the city has always been a hassle. Overall it was a nice hotel and affordable in my opinion.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I three starred staff because I never encountered any staff and there wasn’t a n/a option. Would definitely stay here again. No parking available on site.
Stayed 1 night in Oct 2024

10/10 Excellent

Otis B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the authentic experience in old Quebec. Walkable to all the sites and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Stayed 2 nights in Sep 2024

4/10 Poor

Juliet

Stayed 1 night in Sep 2024

8/10 Good

K. David

Traveled with partner
Liked: Cleanliness
This hotel is located steps away from all of the key historical sites in Old Quebec. We really enjoyed being able to walk around the area and always felt safe. It is an old building so we were prepared for the impact that that has on the room configuration, etc. One thing we did not like was the bathtub did not drain properly. This is not an "old building" issue, it is an issue of maintenance ... the drain just needs to be properly cleaned out. Other than that, the room was clean, the bed comfortable and it was quiet. Really enjoyed our stay in Old Quebec and would not hesitate to stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

dale

Traveled with partner
We weren’t keen on the self check in, it was a bit confusing for us. So many stairs 37, to the floor we were on and no daily bed making service, however the suite was wonderful, extremely clean and met our needs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tin htwe

Traveled with group
Liked: Cleanliness, property conditions & facilities
very convenient to go around for dining and shopping.
Stayed 1 night in Sep 2024

8/10 Good

Valérie

Traveled with group
Liked: Cleanliness, property conditions & facilities
The hotel had a perfect location, close to everything we wanted to see and without having to pay the crazy prices. great place to rest your head.
Stayed 1 night in Sep 2024

6/10 Okay

Carole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Electronic check in seemed ok and we used the door code ok. Our card key envelope was brought to us by a young man who clearly was not used to dealing with people. Our room was actually in another building opposite and we never did find the number and the entrance was under scaffolding. Unnerving! Inside, the building which is classical and beautiful had been beautifully renovated and was gorgeous but we … and another couple we met, would have preferred a human being present in the building or opposite at the original address. Especially when the person we did meet was so clueless and in professional. Did not inspire confidence
Stayed 1 night in Sep 2024

8/10 Good

Wade

Liked: Cleanliness, amenities, property conditions & facilities
The area is historic
Stayed 2 nights in Sep 2024

10/10 Excellent

Alice

Stayed 1 night in Sep 2024