4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
What's nearby
Laval University - 5 min drive - 5.9 km
Aquarium of Quebec - 6 min drive - 7.6 km
Laurier Quebec - 6 min drive - 6.8 km
Les Galeries de la Capitale - 6 min drive - 6.4 km
Vidéotron Centre - 9 min drive - 8.3 km
Getting around
Quebec Sainte-Foy Station - 11 min drive
Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
Restaurants
McDonald's - 11 min walk
Tim Hortons - 4 min drive
Le Folichon Cabaret - 2 min drive
A&W Restaurant - 3 min drive
Roulo Vietnamien - 4 min drive
About this property
Hotel Citadelle
Hotel near Laval University
Hotel Citadelle provides amenities like a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking and extended parking
Free newspapers, a 24-hour front desk, and smoke-free premises
A vending machine, coffee/tea in the lobby, and tour/ticket assistance
Guest reviews say great things about the overall value and helpful staff
Room features
All guestrooms at Hotel Citadelle feature comforts such as air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
Bathrooms with free toiletries and hair dryers
TVs with cable channels
Refrigerators, daily housekeeping, and desks
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free uncovered extended parking on site
Food and drink
1 coffee shop/cafe
Free daily reception
Coffee/tea in common area(s)
Family friendly
Refrigerator
Conveniences
Elevator
Free newspapers in lobby
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair-accessible path to elevator
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Towels
Entertainment
Cable channels
TV
Food and drink
Refrigerator
More
Desk
Free local calls
Free newspapers
Phone
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 2025-07-31, 063070
Property is also known as
Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City
Frequently asked questions
Is Hotel Citadelle pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Citadelle?
Self parking and extended parking are free at this property.
What time is check-in at Hotel Citadelle?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Citadelle?
Check-out is at 11 AM.
Where is Hotel Citadelle located?
Located in Les Rivières, this hotel is within 3 mi (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre, and Base de plein air de Sainte-Foy. Laval University and Cegep de Sainte-Foy are also within 6 mi (10 km).
Hotel Citadelle Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 300 out of 1000 reviews" "
10 - Excellent
300
Rating 8 - Good. 378 out of 1000 reviews" "
8 - Good
378
Rating 6 - Okay. 194 out of 1000 reviews" "
6 - Okay
194
Rating 4 - Poor. 73 out of 1000 reviews" "
4 - Poor
73
Rating 2 - Terrible. 55 out of 1000 reviews" "
2 - Terrible
55
7.8/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Excellent
William, Prevost
10 December 2024
Liked: Cleanliness, staff & service
William
Stayed 1 night in Dec 2024
10/10 Excellent
Arlene
Traveled with family and small children, Traveled with family
There was no hair dryer provided in the room. No spare available hair dryer to lend when we ask. I had to go out with my hair wet on 5 degree temperature.