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"Excellent as always"

"Great location "

"Receptionist was lovely & very friendly!!! "

"Really lovely stay, great price, rooms are really big! Good base for a lot of day trips. Staff were really friendly and accommodating. Breakfast was very good value "

"Great spacious room and every member of staff was so lovely, friendly and attentive. Gorgeous breakfast and great housekeeping. Couldn’t fault it, we will be back. Thankyou "

"All of the staffs were professional and accomosating"

"Quiet rooms and friendly staff. My check-in was delayed by an hour but they compensated me for this inconvenience without me needing to negotiate. One thing to keep in mind is that parking fees are additional to your stay at £18 per 24 hours; limited parking on-site so you need to use the adjacent carparks. Although this is mentioned in the small print it caught out severest guests who made their feelings known to staff who handled it well. You should also note it is situated on roads where a clean air charge is enforced at £15 per day (if your vehicle is non-compliant) making the stay even more expensive. "

"Overnight stay for early flight, was worried about the food because of other reviews. Food was fine ,limited menu but good for what it was. Staff all excellent and a special mention for Keith, great to meet people who understand customer care "

"I really enjoyed the staff and the complementary snacks and water bottle daily. I felt safe with the easy access to the Bath Spa station. Rob the bartender was amazing and so was the reception recommending restaurants and high points to see in Bath. "