6/10 Okay
Verified traveler
25 April 2017
Liked: Staff & service
Disliked: Property conditions & facilities
It was a beautiful place that needs some TLC. Maybe we just missed busy season but only a few guests there so it was a little spooky for my daughter not seeing anyone in this huge place. The very few staff members we saw were really nice but spoke little English so couldn't ask them much. That's ok since I was visiting their country and know basic Spanish. From a distance the pools look really nice but tiles falling off and not the cleanest, hot tubs half full with debris in them or closed completely. Looks like they started building 2 more buildings awhile ago but never finished. Don't think spa was even operating. Maybe they were in transition and I just got there at the wrong time. Thankfully only there two days so spent most of it out doing things. Location is nice on the beach and right in between Sayulita and Punta de Mita. Taxis get ther quickly. Our room had a jacuzzi tub and spa shower with many jets, a nice big deck overlooking ocean, walk in closet, spacious, and was clean so had some pluses. Wouldn't recommend for family unless traveling with others, kids will get bored Place has potential so do your research before booking. The pictures and description are deceiving.