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Zel Punta Cana – All inclusive

4.5 star property
All-inclusive property with 4 restaurants connected to the convention center in Punta Cana

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Zel Punta Cana – All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Aerial view
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Meeting facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
The price is SAR 2,045
SAR 2,045 total
includes taxes & fees
14 Feb - 15 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

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Premium bedding, minibar, in-room safe, laptop workspace

Zel Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 74 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Zel Swimup Suite

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Zel Swimup Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 75 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Zel Two Bedroom Master Suite Swimup

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Zel Two Bedroom Master Suite Swimup

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 175 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Zel Two Bedroom Master

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Zel Two Bedroom Master

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 175 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Zel Master Suite

Terrace/patio

Zel Master Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Zel Swimup Master Suite

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Zel Swimup Master Suite

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Casa Zel SwimUp Suite

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Casa Zel SwimUp Suite

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 328 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Suite Master With Garden View

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Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Deluxe With Pool View

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Room Deluxe With Pool View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Master With Pool View

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Suite Master With Pool View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Double Suite Master With Garden View

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Double Suite Master With Garden View

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

View all photos for Room Standard With Garden View

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Room Standard With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Double Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Pool View

  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

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About the neighborhood

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000

What's nearby

  • Cocotal Golf and Country Club - 12 min walk
  • Downtown Punta Cana - 9 min drive
  • Cortecito Beach - 11 min drive
  • Los Corales Beach - 12 min drive
  • Bavaro Beach - 17 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Zel Punta Cana – All inclusive

Luxury all-inclusive property refurbished in 2024 and located near Cocotal Golf and Country Club
Located close to Los Corales Beach and Cortecito Beach, Zel Punta Cana – All inclusive provides a free breakfast buffet, a golf course, and a swim-up bar. Get out on the links at this property and enjoy amenities such as golf lessons and a golf clubhouse. Indulge in a Thai massage, reflexology, and a body treatment at AUA Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a poolside bar and a free daily manager's reception.
Additional perks include:
  • 2 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • 5 outdoor tennis courts, massage treatment rooms, and a 24-hour front desk
  • Golf privileges (optional), luggage storage, and evening entertainment
  • Guest reviews say great things about the pool and helpful staff
Room features
All 190 rooms include comforts such as private outdoor spa tubs and 24-hour room service, in addition to perks like premium bedding and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • HDTVs with premium channels
  • Wardrobes/closets, separate dining areas, and mini fridges

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to 27-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees
Transportation to golf course

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Volcan
  • Nokyo
  • Tacorini
  • Parda

Things to do

  • 2 outdoor pools
  • 5 outdoor tennis courts
  • Fitness classes
  • Beach volleyball
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Golf course
  • Lifeguards on site
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf lessons
  • Golf privileges (optional)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Front entrance ramp
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property - December 2024
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining room
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private outdoor spa tub
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 4200 per pet, per night (maximum DOP 4600 per stay)
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: DOP 4200 per pet, per night (maximum DOP 4600 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Zel Punta Cana – All inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–6:00 PM.

Is Zel Punta Cana – All inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of DOP 4200 per pet, per night.

How much is parking at Zel Punta Cana – All inclusive?

Self parking is free at this property.

What time is check-in at Zel Punta Cana – All inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Zel Punta Cana – All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Zel Punta Cana – All inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include golf, tennis, aerobics classes, and more.

Where is Zel Punta Cana – All inclusive located?

Located in Bávaro, this all-inclusive property is 0.6 mi (1 km) from Cocotal Golf and Country Club and within 3 mi (5 km) of Los Corales Beach and Cortecito Beach. Bavaro Beach and Downtown Punta Cana are also within 6 mi (10 km).

Zel Punta Cana – All inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 525 out of 1005 reviews" "
Rating 8 - Good. 223 out of 1005 reviews" "
Rating 6 - Okay. 101 out of 1005 reviews" "
Rating 4 - Poor. 72 out of 1005 reviews" "
Rating 2 - Terrible. 84 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terri Tereasa, Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at Zel. I was skeptical in the beginning since it’s a new resort but the staff was very helpful! Food was great! I had a swim up room and the view was EVERYTHING! I highly would recommend this resort if you are looking for a relaxing vacation. They provided a lot of activities throughout the day. They also have a spa. You can literally walk to the beach but they provide shuttles to and from as well. Definitely was a beautiful experience!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Rose Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars aren’t enough to rate our stay here. The staff go above and beyond. Looking forward to going back and seeing their beautiful faces!!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Flossy Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!!
Stayed 5 nights in Jan 2025

8/10 Good

Lianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is not fully open yet. Grand opening is in March. Expect very few guests and no nightime activity. The resort is beautiful and Master Suite Room is amazing. we were on the top floor facing pool in building 3. Zel Beach Club is not a long walk (10 mins) and shuttles are available if needed. Beach club has food and drinks. Not everything is available on the menu so ask in advance. Yoga was awesome at gym area. Zel Staff are inexperienced. Restaurants are satisfactory. Booking each day is a hassle and they can't seem to get it right. Resort is too reliant on cell phone for communication. They use QR codes for menus and activity schedules. They want to communicate with you on WhatsApp. We elected to keep our phones in safe in room and not communicate via WhatsApp at resort. Only one attempt to encourage Melia resort experience and we declined. Overall, it's a great location but bring stuff to do at night after dinner.
Stayed 7 nights in Jan 2025

8/10 Good

Karli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Amazing staff
Stayed 7 nights in Dec 2024

2/10 Terrible

Mayelin, New York

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I booked a family vacation to celebrate New Year's Eve and was extremely disappointed with the resort's failure to meet the advertised expectations. The hotel did not disclose that they do not cater to small children. There are no pools suitable for young kids; the existing pools are too deep, and there are no lifeguards on site. Additionally, there is no designated kids' area, and the buffet is very small. To reach the beach, transportation is required, as it is not within walking distance. I had a terrible experience with my 3-year-old son, who began to struggle in the deep water. I had to jump in to pull him out. After facing numerous obstacles, which I have yet to elaborate on, we checked out the very next day. We informed the front desk, and despite this, the hotel refuses to refund us for our stay, even after stating that they primarily cater to teenagers and adults.
Stayed 4 nights in Dec 2024

10/10 Excellent

Danyel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had just opened 14 days prior to our arrival so, there was some minor issues. However, they offered an un paralleled service. We had 2 and 3 waiters at a time. The Beach Club is beautiful. Amazing large beach with beverage service and lunch area. The place is very quiet and zen. We came back very refreshed
Stayed 6 nights in Dec 2024

4/10 Poor

Kelly

Traveled with family
Disliked: Amenities
Was not impressed with this resort at all. They were supposedly closed for a remodel and name change but I never figured out what was remodeled cause the rooms definitely were not. Furniture needed updated, sofa bed had a very rusty frame that they struggled to get opened. Everything is done through there app and the app never worked for us. Couldn’t schedule room service so I called and they sent me a menu and ever time we ordered off the menu they had no clue what we were ordering and always for the wrong stuff. No one seemed to know much about anything. Was always told that they would get back to us and they never did. They no longer have a store where you can get any snacks or travel items you might need they switched the store to a concept store and only have clothes. According to my booking with Expedia we were suppose to have transportation from the airport and back but when I called before leaving I was told no that I would have to book my own transportation. So I booked my own transportation and we had no problem entering the property but had to argue with them to let our driver in to pick us up when we need to head to the airport. They offered to take us to the main gate by golf cart to get our ride and I told them absolutely not. They need to let the driver in. Was there during the week of Christmas and they had absolutely no activities going on during the day or in the evening. The food was mediocre, buffet food was the best but was always luke warm.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mitchell

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Stay But Lots of Changes to Resort
This was our first all-inclusive stay in ten years. Overall, we enjoyed it. The resort was beautiful and so peaceful-like you were in a tropical jungle, and our room was huge and so awesome (swim-up suite). The biggest issue was that the resort had changed since we booked, so we couldn't go over to the other resort/access the kids club until I bothered the front desk several times. We finally got a special bracelet. The other resort was bigger and had an amazing waterpark that our kids loved.
Stayed 7 nights in Feb 2024

6/10 Okay

Eduard

Traveled with family
property is in desperate need of make over, the staff needs a little training, have to be remind it tourism is still number one source of income. although there were a lot of vacancies the manager asked $1,200.00 US for one day extension, crazy maybe overall is not a bad experience except the beach proximity

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I do recommend this hotel I went for my birthday and it was a goood time , not only did I have amazing food , drinks , service. I seen zuse net work while there . I would say I did not like the room I did receive the bed was 2 full size beds put together which if your on vacation with your significant other is uncomfortable to sleep in . Also the outdoor jet tubs do need up grades , other than that the room was really nice and clean , the mini bar was stocked each day , and in the walk-in your welcome with a nice drink , I do recommend this resort .
Stayed 2 nights in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

2/10 Terrible

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

4/10 Poor

Tom

Traveled with partner
The location we booked was closed for renovations and we ended up in a basic room. Expedia did nothing to resolve this issue. Very disappointed
Stayed 5 nights in May 2024

8/10 Good

Duygu

Stayed 6 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of foilage to create a very private experience
Stayed 7 nights in Mar 2024

4/10 Poor

Gejo

Traveled with family
Disliked: Property conditions & facilities
No activities, the food is not great, the same foods for breakfast everyday. Nothing to really look forward to at this resort.
Stayed 4 nights in May 2024

6/10 Okay

Nishant

Stayed 4 nights in May 2024

10/10 Excellent

DELVI

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful place to rest, quiet very clean everywhere. I love the music was well selected in a perfect balance between Dominican songs and international ones. Food was great, I'll happy to return here.
Stayed 2 nights in Apr 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The food
Stayed 4 nights in Apr 2024

2/10 Terrible

Joaquin, Providence

Traveled with family and small children
Disliked: Cleanliness, amenities
Don't make a reservation they are in remodeling mode and they dont tell you that when you reserve. Poor food no activity is like going to a motel 6 in us .you dontbhave access to the other hotel or water park for the kids. The pool and hallways was like a haunted movie only 3 people .a lot of cats wandering around. Since the day restaurant i like out side the crowds take food away .it was the worse resort i been in years
Stayed 2 nights in May 2024

6/10 Okay

Sharon

Traveled with family
Liked: Staff & service
We booked an all inclusive but most of the restaurants were closed our entire stay but we were not notified that they would be closed! The property had cats inside of the property and my sister had a cat phobia, she couldn’t enjoy her Birthday trip! We were not aware there would be cats on the property
Stayed 4 nights in May 2024

10/10 Excellent

Kunal, Newark

Stayed 4 nights in Apr 2024