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Tortuga Bay Hotel

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Tortuga Bay Hotel

Exterior
Gazebo
Outdoor pool, pool umbrellas
Aerial view
Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Bar
  • Pet friendly
  • Room service
The current price is SAR 2,636
SAR 3,375 total
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Villa, 3 Bedrooms, Ocean View

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Plasma TV
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Beach Front Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Plasma TV
  • Beach view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Plasma TV
  • Ocean view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Two Bedrooms Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Plasma TV
  • Beach view
  • 310 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean View Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Two Bedrooms Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Plasma TV
  • Ocean view
  • 310 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 3 Bedrooms, Beachfront

Private beach, kayaking

Villa, 3 Bedrooms, Beachfront

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Plasma TV
  • Beach view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Villa, 4 Bedrooms, Beachfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 4 Bedrooms, Beachfront

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Plasma TV
  • Beach view
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

About the neighborhood

Map
Higuey, Punta Cana, La Altagracia, 23000

What's nearby

  • La Cana Golf Course - 1 min walk - 0.1 km
  • Six Senses Spa - 1 min walk - 0.1 km
  • Punta Cana Beach - 3 min walk - 0.3 km
  • Indigenous Eyes Ecological Park - 6 min drive - 3.2 km
  • Corales Golf Course - 12 min drive - 7.7 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 8 min drive

Restaurants

  • ‪Hispaniola - ‬6 min drive
  • ‪Samana - ‬9 min drive
  • ‪Indigo Beach Lounge - ‬9 min drive
  • ‪Wendy’s - ‬9 min drive
  • ‪Café Santo Domingo - ‬10 min drive

About this property

Tortuga Bay Hotel

Luxury family-friendly hotel near La Cana Golf Course
Located close to Six Senses Spa and Punta Cana Beach, Tortuga Bay Hotel provides a free breakfast buffet, a free roundtrip airport shuttle, and a golf course. Adventurous travelers may like the cycling, ecotours, and horseback riding at this hotel. Treat yourself to a body wrap, a hot stone massage, or a body treatment at The Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the health club; other things to do include kayaking. Free in-room WiFi is available to all guests, along with a marina and a poolside bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, bike rentals, and 8 outdoor tennis courts
  • Babysitting (surcharge), outdoor furniture, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Tortuga Bay Hotel include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and Frette Italian sheets
  • Separate tubs/showers, bidets, and free toiletries
  • 37-inch plasma TVs with premium channels and DVD players
  • Balconies, separate sitting areas, and microwaves

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Similar properties

4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)

Hyatt Ziva Cap Cana - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
9.6 out of 10, Exceptional, 1,001 reviews
The price is SAR 2,988
SAR 2,988 total
includes taxes & fees
1 May - 2 May
Hyatt Ziva Cap Cana - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Ecotours
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed in September.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Up to 50 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Frequently asked questions

Does Tortuga Bay Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Tortuga Bay Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per night.

How much is parking at Tortuga Bay Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Tortuga Bay Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Tortuga Bay Hotel?

Check-out is at 11:00 AM.

Does Tortuga Bay Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Tortuga Bay Hotel located?

Nestled on the beach, this Punta Cana hotel is just steps from La Cana Golf Course and Six Senses Spa. Punta Cana Beach and Indigenous Eyes Ecological Park are also within 2 mi (3 km).

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Tortuga Bay Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 95 out of 102 reviews
Rating 8 - Good. 5 out of 102 reviews
Rating 6 - Okay. 1 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Robert Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location with terrific beach and service.
Stayed 5 nights in Mar 2025

10/10 Excellent

darren

Excellent hotel and experience
Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 2 nights in Mar 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and villas, staff is amazing. Only thing lacking was in room dining options (though I suppose most people don’t use this service as you are in paradise and why get room service) and the food at the on site restaurant was good but not 5 star good. The best part was the VIP transfer to and from the airport. Eliminating waiting in lines is priceless!
Stayed 5 nights in Mar 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars service
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience
Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose Cojab

Liked: Amenities
Beautiful place
Stayed 6 nights in Apr 2024

10/10 Excellent

Prakiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. The service staff were impressive. The hotel is beautifully situated right by the sea. We can’t wait to go back. Thanks so much for the staff of Tortuga Bay!
Stayed 4 nights in Apr 2024

10/10 Excellent

maria E

Liked: Amenities, property conditions & facilities
Service was excellent.,Beautiful premises . Unique!! Loved it !!
Stayed 3 nights in Jul 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort! If you want to feel like royalty and have a truly relaxing vacation - book here. The service was unbelievable! Butlers book everything… top notch service everywhere. The food was delicious, creative and fresh. Beautiful, quiet beach with comfortable loungers.Huge, gorgeous room with amazing balcony (and two bathrooms) with amazing attention to details. Golf carts to get around the gated community. The ecological reserve is included and has beautiful cenotes. Bikes with personalized name plates. Fantastic spa. Surrounded by golf courses. VIP service to/from and at airport and free lounge at departure. We travel a lot and this is gem. Way better in person. We rarely go back to the same place but we’ll go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tristram K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Resort
The hotel, staff and grounds are were phenomenal. We will absolutely be back!
Stayed 8 nights in Mar 2023

10/10 Excellent

K Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. This is a 5 star boutique hotel that is luxurious and serene. The staff if friending and accommodating and the property and clientele are accustomed to this kind of standard.
Stayed 2 nights in Jun 2024

10/10 Excellent

carlos

Liked: Staff & service, amenities, property conditions & facilities
Unforgettable experience Relaxing luxury with a unique Dominican flare Staff incredibly helpful with always a great smile Memorable vacation
Stayed 3 nights in Mar 2023

10/10 Excellent

William Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tortuga Bay is a beautiful and tropical paradise! From the moment you are met at the airport to the moment you have to depart the VIP service is exemplary! The luxurious Villa accommodations in a peaceful atmosphere on a wonderfully private beachfront property exceeded what we had expected and more! The Private Embajadores services are exceptional and all staffing at Tortuga Bay are courteous, respectful of your privacy, and go out of their way to make your experiences perfect; from Day Housekeeping to Night Turn Down(and chocolates), transport needs, wait staffing, and the list continues. Both Bamboo and La Yola restaurants are exceptional. A round of golf at La Cana directly on the ocean, with our tee time being managed through the Embajadores services at Tortuga Bay, was a once in a lifetime experience as well. Without question a recommendation to enjoy the spa offerings through the Punta Cana Resort as it also was amazing! We hope to go back someday as our stay at Tortuga Bay was not a vacation at a resort, but a vacation that was set amongst the beauty of Punta Cana with the staff at Tortuga Bay making us feel we were among family.
Stayed 7 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch. Attention to every detail was at the forefront of our experience. With only 30 beautiful rooms on your own private beach it was the home everyone wants. Staff was attentive and we would return here again, no questions asked
Stayed 5 nights in May 2024

10/10 Excellent

Dereje

Liked: Cleanliness, amenities, property conditions & facilities
All around top class.
Stayed 6 nights in Nov 2023

10/10 Excellent

Jean Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view! Just lovely. Incredible service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , clean , friendly staff, good service. Very vip status . Will return next year 😊
Stayed 6 nights in Jul 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top notch
Stayed 3 nights in Jan 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about Tortuga is world class from the VIP service through customs, to the facilities, to the amazing service. Our ambassador Ciara was the best! She made sure every ask we had was taken care of quickly and to perfection. We will definitely revisit Tortuga again soon!
Stayed 4 nights in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best trip from the moment we got off the plane. Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
Stayed 7 nights in Nov 2023

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Damian

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias!!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024