6/10 Okay
Tracy
Traveled with family
8 December 2023
Liked: Cleanliness
It should state in the advertisement that you don’t have shuttle or carts for the rooms ! Omg the walking is horrible! My sister is recovering fro stage 4 cancer they put her 10 min away from us we asked repeatedly to have her closer myself am missing 5discs in my back and cannot walk that distance all day long! Very boring resort think they would at least play music around the pools get people into a vacation spirit! All of us kept getting locked out of our rooms, safes wouldn’t open with medication in them and the front desk wouldn’t help ! The main pool was nice the swim up bar pool absolutely disgusting! Band aids floating around! The one pool we did enjoy they blocked it off during our stay kicked everyone out and turned it into a private pool for private members from a travel company only ! Along with one of the restaurants! If you didn’t book with them and have a blue band you couldn’t go in ! I won’t go back again! It took a week for my swelling to go down from all the excess walking!