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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
Aerial view
Outdoor wedding area
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
The current price is SAR 3,185
SAR 3,185 total
includes taxes & fees
3 May - 4 May

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Resort View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 125 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Resort view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Swim Up, Master)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Resort view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • 56.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Master)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Oceanfront (Club, Double)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

What's nearby

  • Juanillo Beach - 14 min walk - 1.2 km
  • Punta Espada Golf Course - 8 min drive - 6.2 km
  • Los Establos Cap Cana - 11 min drive - 7.7 km
  • Scape Park - 12 min drive - 7.7 km
  • Punta Cana Beach - 13 min drive - 7.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury all-inclusive property near Juanillo Beach
Consider a stay at Hyatt Ziva Cap Cana - All Inclusive and take advantage of free water park access, a swim-up bar, and a poolside bar. With a private beach, beachfront dining, and beach massages, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a facial, or a manicure/pedicure at The Larimar Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; other things to do include beach volleyball and beach yoga. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and a dock
  • A ballroom, 16 meeting rooms, and multilingual staff
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 375 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Pool
  • Hot Tub
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9.6 out of 10, Exceptional, 1,000 reviews
The price is SAR 3,241
SAR 3,241 total
includes taxes & fees
18 Apr - 19 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

Does Hyatt Ziva Cap Cana - All Inclusive have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 9:00 AM–7:00 PM.

Is Hyatt Ziva Cap Cana - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Ziva Cap Cana - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Cap Cana - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hyatt Ziva Cap Cana - All Inclusive?

Check-out is at 11:00 AM.

Does Hyatt Ziva Cap Cana - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Hyatt Ziva Cap Cana - All Inclusive?

Yes, the property is all-inclusive.

Where is Hyatt Ziva Cap Cana - All Inclusive located?

This Punta Cana property is on the beach, 0.7 mi (1.2 km) from Juanillo Beach, and within 6 mi (10 km) of Punta Cana Beach and Scape Park. Caleton Beach Club and Punta Espada Golf Course are also within 6 mi (10 km).

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Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 825 out of 1004 reviews
Rating 8 - Good. 113 out of 1004 reviews
Rating 6 - Okay. 39 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

diana karolina

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families, great food
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Friendly staff, very clean, good food. We didn’t want to leave!
Stayed 5 nights in Mar 2025

10/10 Excellent

Homiyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional!!
Stayed 5 nights in Feb 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort. Food could be better.
Stayed 4 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, great food, beautiful beach, excellent pool. Service was amazing!
Stayed 6 nights in Mar 2025

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly resort and great for kids
Stayed 4 nights in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 7 nights in Mar 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Mar 2025

10/10 Excellent

EDUARDO LUIS RODRIGUEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort, the food is delicious, the people very kind,
Stayed 3 nights in Jan 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Loved everything about it especially my iced coffee.
Stayed 2 nights in Feb 2025

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and great food!
Stayed 2 nights in Jan 2025

10/10 Excellent

James Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed are one week stay at the hotel. Premises and ocean front room were awesome. Enjoyed all the restaurants. The staff members were friendly and helpful.
Stayed 6 nights in Jan 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service at the resort was fantastic. Keiber, Santo, Manuel, and many other staff were exceptional The property is beautiful as are the beaches and the food offerings over the top. The room well maintained and room service were fantastic
Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hyatt Ziva. The staff were all very attentive and kind. The water park was our family’s favorite feature and the food was good too. All in all, we recommend this resort.
Stayed 3 nights in Jan 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything!
Stayed 3 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the staff was very friendly, the weather was perfect, and the amenities were plentiful with access to the pool, beach, water park, dining options, gym, and free professional photography with options to purchase a package or individual photos. We had a great experience and was a perfect trip to escape the winter storm back home.
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment My family and i arrived , we were treated with exceptional care and hospitality . The level of service provided by the staff was truly remarkable, I was especially impressed by the attentiveness and professionalism of our personal Butler. Every detail was handled with perfection, making out stay truly unforgettable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort we have stayed in the past 10 years.
Stayed 6 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is spectacular and a pleasant place to stay. The main buffet 'Market Place' was really very good. Beach facilities and staff on the beach were nice and helpful. Italian restaurant was great, along with the Blind Butcher Experience (extra $$$). Felt that the staff in general were not overly helpful/attentive or friendly, which is a shame as this created a feel of unease on our stay. With our suite we had a mayordomo/butler included, who wasn't that interested in enhancing our stay, or being helpful. In the restaurants (bar the Blind Butcher) the service was poor, rushed and plates of food literally slapped down on the table. Could be better for the price. Would go back again, and recommend it, but feel that the hotel has room for improvement, as this is a top $ resort.
Stayed 7 nights in Feb 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s worth every penny
Stayed 2 nights in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and i will be back with my kids
Stayed 5 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay lived the swim up room
Stayed 2 nights in Oct 2024

10/10 Excellent

Soheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and convenient. family friendly
Stayed 7 nights in Dec 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was top notch and if ur taking kids the kids club was great! My daughter loved playing with the kids and having movie night so we can get dinner at the restaurants on the adult side. The kids club is included in the price so we would just tip the girls who worked there. Not required. The vibe there was very Ritz Carlton!
Stayed 8 nights in Oct 2024