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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools

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Photo gallery for Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Yoga
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, cabanas (surcharge), pool umbrellas
Couples treatment rooms, sauna, hot tub, steam room, hot springs

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Room service
  • On private beach
  • Pool
The current price is SAR 3,044
SAR 3,044 total
includes taxes & fees
14 Mar - 15 Mar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Suite, 1 Bedroom, Ocean View (Master, Club) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean Front Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Double

View from room

Club Ocean Front Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up Double

View from room

Junior Suite Swim Up Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean Front Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View Junior Suite Double

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up King

Junior Suite Swim Up King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Swim Up Double

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Junior Suite Swim Up Double

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean View Junior Suite King

Club Ocean View Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View Junior Suite King

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Junior Suite King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Resort View Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View One Bedroom Grand Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View One Bedroom Grand Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Junior Suite Swim Up King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club One Bedroom Master Swim Up Suite

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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SAR 4,337 total
includes taxes & fees
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About the neighborhood

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

What's nearby

  • Juanillo Beach - 14 min walk
  • Punta Espada Golf Course - 8 min drive
  • Indigenous Eyes Ecological Park - 9 min drive
  • Scape Park - 12 min drive
  • Punta Cana Beach - 13 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Luxury family-friendly property near Juanillo Beach
You can look forward to free water park access, 2 swim-up bars, and a beach bar at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. With a private beach, beachfront dining, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, Ayurvedic treatments, or a hot stone massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes and Pilates classes are offered at the 24-hour gym; other things to do include beach yoga and beach volleyball. In addition to a poolside bar and a grocery/convenience store, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 3 outdoor pools with a lazy river, a waterslide, and 2 swim-up bars
  • Free valet parking
  • An electric car charging station, a front-desk safe, and wedding services
  • 18 meeting rooms, a billiards/pool table, and multilingual staff
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 375 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Electric car charging station on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 6 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Pier
  • Brandos
  • Journeys
  • Shutters Beachside
  • Waves

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Free water park access
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (15000 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Frequently asked questions

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Valet parking is free at this property.

What time is check-in at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive located?

This Punta Cana property is on the beach, 0.7 mi (1.2 km) from Juanillo Beach, and within 6 mi (10 km) of Punta Cana Beach and Punta Espada Golf Course. Scape Park and Caleton Beach Club are also within 6 mi (10 km).

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 843 out of 1002 reviews
Rating 8 - Good. 99 out of 1002 reviews
Rating 6 - Okay. 39 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second visit since we really enjoyed our first time. It’s just as beautiful as we remember. However, the loud, massive American corporate groups have completely changed our experience, making us not want to return. I wish people would be more considerate of other visitors who traveled a long way, hoping for a peaceful and quiet getaway. I even felt sorry for the workers. Unfortunately, this will be our last time here.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel; we chose a Front Ocean room and it was the best decision ever. The view was second to none. All the staff was great, and the hotel's installations were fantastic. The hotel has an incredible gym (better than many commercial gyms!) with tons of classes throughout the day too. All the restaurants were delicious, except for the Indian, which was not good at all. I'd suggest maybe swapping the Indian cuisine for a Mexican. It is a bit annoying that there is a restaurant (The blind butcher) not included in the stay. Considering the price of the rooms, it would be good to see free access to this restaurant once per stay. Having said that, we went and we loved it. The Peruvian restaurant was our favourite with delicious and fresh food all day. Cocktails in all the hotel bars were amazing; there are some seriously good mixologists in this hotel. However, my only negative comment will be entertainment: The hotel was boring, as there was very little organised and everyone seemed to go to bed at 10:30 pm. It needs to be noted that although Zilara is the Adults-only hotel, there are spaces (such as the sports bar) which are shared with the Ziva and kids are allowed. The spa was good, but it was overly expensive and we felt rushed during the hydrotherapy circuit. We also went to the waterpark which is part of the hotel, and it was so much fun! Go right when it opens so the number of kids is limited. This hotel is worth going once - only based on the food and installations
Stayed 6 nights in Jan 2025

10/10 Excellent

sorally, lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent restaurant , i will come back again
Stayed 2 nights in Jan 2025

10/10 Excellent

Wesley J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay at. It's a little over hyped but the customer service is above standard. Enjoyed
Stayed 4 nights in Jan 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED everything about this resort minus the Club level check in experience/staff in club level and the room they assigned us in our "Ocean view" category that did not have a "ocean view" at all. I am an Expedia VIP and a Hyatt member and they were still rude to me. With that said, this resort is fantastic if you want calm open water, a really nice gym, great food, great service, lots of drinks brought to you beachside and a safe place to stay. Evening entertainment was lacking, the piano bar (very fun) would shut down at 11pm right on the dot just as everyone was just starting to loosen up. They desperately need a DJ or dance club for evening hours. All in all, a great stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, good food, friendly staff and close to airport.
Stayed 3 nights in Jan 2025

10/10 Excellent

PAUL DULATAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and exceptional accommodations! Every customer service representative was so friendly and welcoming! The food was amazing and the range of different choices of restaurants was outstanding! In particular, our concierge Robert was amazing! Highly recommend!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sresan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 6 nights in Jan 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 4 nights in Jan 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christopher was excellent & Room service, Hospitality, the restaurants, everything was 5 Stars!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan, Guaynabo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 3 nights in Jan 2025

10/10 Excellent

Saloumeh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all ways
Stayed 4 nights in Jan 2025

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i would like to see different was the check in process. I think it is intended to make you feel special and welcome - seating us, bringing a drink, one person comes over to welcome us, another comes over with paperwork, another comes over to make a copy of your passport or license or whatever and then another comes to bring you to your room. Instead of going to the desk and just checking in, it seemed like a real time suck. it didn't make us feel any more special or welcome and in fact at that point in the day after a long day of travel we really just wanted to check in and get to our room. It was probably an extra 20 minutes of sitting around
Stayed 6 nights in Jan 2025

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite vacations. This place is awesome. The Staff is Excellent. Can’t wait to visit again
Stayed 7 nights in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I was also surprised at the quality of food--much better than any other all-inclusive vacation I have had.
Stayed 8 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The Blind Butcher was outstanding!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome couples resort
Stayed 3 nights in Dec 2024

8/10 Good

Min

Stayed 5 nights in Dec 2024

10/10 Excellent

Pamela

Stayed 4 nights in Dec 2024

10/10 Excellent

ERNESTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Stayed 4 nights in Nov 2024

10/10 Excellent

imani A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I currently at the Hyatt in Jamaica. it’s terrible in comparison. Made me understand how they get it in DR. This property lives up to the Hyatt name. Jamaica review in-coming.
Stayed 7 nights in Jul 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Would highly recommend!
Stayed 6 nights in Dec 2024