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Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

4.0 star property
On private beach with 6 outdoor pools, near Cortecito Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

Exterior
Sports facility
Exterior
Premium bedding, pillowtop beds, free minibar, in-room safe
Premium bedding, pillowtop beds, free minibar, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for Suite (Connecting)

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite (Connecting)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
2 bedrooms
  • 78 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 1 Queen Bed OR 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Junior Suite Garden View Single

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View Single

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed - single
  • 33 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Junior Suite Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Premium Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite Beachside

Flat-screen TV, foosball, MP3 dock

Junior Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Garden View

Superior Junior Suite Garden View | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Flat-screen TV, foosball, MP3 dock

Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Suite Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 63 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Suite Beachside

Romance Suite Beachside | Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed - single
  • 63 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rooftop Jacuzzi Terrace Junior Suite

Rooftop Jacuzzi Terrace Junior Suite | View from room

Rooftop Jacuzzi Terrace Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Suite Luxury With View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Luxury With View

  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Superior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Suite Deluxe With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Superior With Garden View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Executive With Partial View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Executive With Partial View

  • Sleeps 1
  • 1 King Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Executive With Partial View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Double Suite Luxury With View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Luxury With View

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Triple Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Triple Suite Executive With Partial View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Side Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Triple Suite Premium With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite Junior With Garden View

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Single Suite Deluxe With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Deluxe With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Junior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Executive With Partial View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Executive With Partial View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Premium With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Triple Suite Superior With Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana, La Altagracia, 23000

What's nearby

  • Cortecito Beach - 3 min walk
  • Casino Avalon Princess - 6 min drive
  • Cocotal Golf and Country Club - 11 min drive
  • Los Corales Beach - 25 min drive
  • Bavaro Beach - 36 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪El Behique - ‬7 min walk
  • ‪Helios Restaurante - ‬4 min walk
  • ‪Hemingway Bar - ‬6 min walk
  • ‪Guayacan - ‬4 min walk

About this property

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

Upscale all-inclusive property near Cortecito Beach
Los Corales Beach is located near Grand Palladium Bávaro Suites Resort & Spa - All Inclusive, which provides a casino, a nightclub, and 2 beach bars. With a private beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a body treatment, or a massage at Zentropia, the onsite spa. At the 13 on-site restaurants, enjoy breakfast, dinner, local and international cuisine, and garden views. The health club offers yoga classes and fitness classes; other things to do include rafting, kayaking, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Additional perks include:
  • 6 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Bike rentals, 6 outdoor tennis courts, and express check-out
  • Babysitting (surcharge), massage treatment rooms, and a billiards/pool table
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 672 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and sofa beds
  • Bathrooms with jetted tubs and free toiletries
  • Flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Entertainment

Onsite live performances

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 13 restaurants
  • 2 beach bars, 20 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • La Catedral
  • La Paisana
  • La Lola
  • Bambu
  • La Adelita

Things to do

  • 6 outdoor pools
  • 6 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Foosball table
  • Full-service spa
  • Karaoke
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Nightclub
  • Pilates classes
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Skydiving
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (605 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 8 casino gaming tables
  • 8 casino slot machines
  • Beach towels
  • Casino (1500 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Bávaro Suites Resort
Grand Palladium Bávaro Suites Resort All Inclusive Punta Cana
Grand Palladium Suites All Inclusive
Grand Palladium Bávaro Suites All Inclusive Punta Cana
Grand Palladium Bavaro Resort Spa
Pallaum Bávaro Suites Inclusi

Frequently asked questions

Does Grand Palladium Bávaro Suites Resort & Spa - All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Grand Palladium Bávaro Suites Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, kayaking, sailing, and more.

Where is Grand Palladium Bávaro Suites Resort & Spa - All Inclusive located?

Located in Bávaro, this beachfront property is in the city center, 0.1 mi (0.2 km) from Cortecito Beach, and 11 mi (17.7 km) from Macao Beach.

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 749 out of 1976 reviews" "
Rating 8 - Good. 432 out of 1976 reviews" "
Rating 6 - Okay. 322 out of 1976 reviews" "
Rating 4 - Poor. 213 out of 1976 reviews" "
Rating 2 - Terrible. 260 out of 1976 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
4 roaches in my room. Says sports bar is open 24 hours is not so I had to wait 4 hours after my flight landed to eat. Food was undercooked. No maid service for two days even when I called and asked.
Stayed 5 nights in Jan 2025

2/10 Terrible

Jason

Traveled with group, Traveled with partner
Disliked: Staff & service
Having stayed at many all inclusive, this one will go down as the worst. We do a yearly trip with 16-20 people every year, unfortunately 4 out the 16 this year got food poisoning, spent a day in they’re rooms violently vomiting, the rest with had bad stomach cramps and really bad diarrhea ruining many of the groups days since they couldn’t travel far. We’ve all run into diarrhea at all inclusive but not this bad with cramps and it is clearly due to the food on the resort. The food was horrific and due to the issues with our friends we were all cautious when selecting anything We tried the Mexican and steak house which were the better of the meals we had, the Argentina rest we walked out of as it took 45 to get our food and when it did show up was so rare for what we ordered medium rare. None of the staff were friendly at the service bars or smile. Some of them around the pools were better but the lobby bar staff is so slow and disorganized. I found the Punta Cana lobby the best even though we were booked at the bravaro We upgraded to the roof top room with the jacuzzi and bed. The room it self was fine but definitely not worth the upgrade as we turned on the jets and hair all came out, our other friends it was full of bugs when they turned there’s on so none of them were used. The group is talking about going to the palladium in Jamaica next year since a few have done it but I can say I’ll pass on any Palladium property. They are going to kill someone with there food safety
Stayed 7 nights in Jan 2025

4/10 Poor

Armandina Zamora

Disliked: Staff & service
Stayed 5 nights in Jan 2025

8/10 Good

Tiffany

Liked: Cleanliness
Stayed 7 nights in Jan 2025

6/10 Okay

Alfredo

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
It is very old building, phone wasn’t working, room smell very humid and it took two days for a room change The reception person we encountered after our flight was delayed more than 3 hours was very arrogant and only talk to my husband, he refused to talk to me, I actually believe he gave us the worst room there was The food was very average, not happy at all
Stayed 7 nights in Jan 2025

8/10 Good

Dariana, Dedham

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Ahmet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The check-in process was a disaster. Despite reserving accommodations for five family members, we were assigned two rooms located far apart, which was incredibly inconvenient. Our dining experience was equally disappointing—we were denied entry to a restaurant for being “too informal,” even though others dressed similarly were allowed in. Who goes to the beach in formal attire, anyway? Making restaurant reservations was nearly impossible as everything was supposedly booked, yet we noticed many empty tables. Even when we managed to secure reservations on different nights, the staff refused to adjust them so we could dine together as a family. The restaurant hosts were rude and inflexible. Additionally, housekeeping was subpar—our towels were not replaced, and despite repeated assurances from reception that they would be delivered “right away,” they only arrived the following day. Overall, the service was very disorganized and disappointing.
Stayed 7 nights in Dec 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay started a little rough as our room did not look like the pictures and many items were not working including the fan, phone, and the sofa bed was broken. We worked with staff and were able to upgrade our room and were very pleased with our new accommodations. The amenities around the resort were great and we really enjoyed all the evening activities. Beautiful grounds, friendly staff, and good drinks.
Stayed 5 nights in Dec 2024

8/10 Good

David R

Liked: Amenities
Staff is amazing! Rooms need updated but still worth it!
Stayed 7 nights in Dec 2024

6/10 Okay

Jessica

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
It was one of the most beautiful resorts ever but every time it rained the ceiling in my room crumbled to the floor. And the hot water was touch and go
Stayed 5 nights in Dec 2024

10/10 Excellent

Joseph Anthony

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. Beach and pool areas were great. Luis at the front Bavarian lobby and transportation were fantastic. 5 stars for Luis.
Stayed 6 nights in Dec 2024

4/10 Poor

Jill

Traveled with family
Disliked: Staff & service, property conditions & facilities
Beach - Wonderful & beautiful. Food - Cold and repetitive choices. House keeping - Didn't clean our room for three of the eight days. Water - Hard to get in the room. Grounds and garden - Nicely kept. Bar and service - Limited selection and no service. You had to stand in line to get a drink with one or two bartenders. Rooms - Are big but OLD. Activities - Limited. Towels - At the Barvo you have to check them in and out, but at the Palace next door you do not, weird. Would I stay at the Grand Palladium Bavor again, no. We've stayed at the Place next door and it was good. Too bad the quality of service is not the same at all of their properties.
Stayed 9 nights in Dec 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were the best! And so many things to do at this place! Great time!
Stayed 7 nights in Dec 2024

6/10 Okay

Faisal Nadeem, Short Hills

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Needs New Management This resort has the potential to be a 5-star top-notch stay but needs major improvement in service. Big Picture? It’s a great stay but there are many issues with the quality of service that can only be addressed with a complete management overhaul. Pros * Beautiful beach * Beautiful property and grounds * Clean * Hardly and mosquitos or any other bugs (in December ) Cons (There are many but I’ll list some of them) * Check-in: It took over an hour with only one person ahead of us in line. Once I got to the front of the line, my check-in took at least 30 minutes. Check-in staff disappeared into a back room multiple times for several minutes with no explanation and then returned. Surely this process can be streamlined. * Unexplained downgrade: at check-in they said they would downgrade our room; the explanation was convoluted and incomprehensible. The compensation (a massage) was inadequate. After a long journey and 1 hour of waiting in line I was in no mood to escalate further. * Buffets are disorganized: There is no operational protocol, such as: sit customer, bring silverware , bring water, coffee etc. Instead it’s the Wild West where you have to chase the staff around for something to drink. There were several times that I finished my meal before I got a glass of water or coffee with it. One time I grabbed a jug of water myself; the staff took great offense to this so I didn’t try that again. Also, there were several times
Stayed 7 nights in Dec 2024

8/10 Good

Jaideep Shantaram

Stayed 6 nights in Dec 2024

10/10 Excellent

Georgio Dominique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful very clean great personalities very loveable staff only issue was there was only one late night disco/club and people not from hotel or staying at hotel found a way to get in club. Sports bar also packed with people not from hotel, staff became very frustrated and took out on actual guest of hotel. Need to open more options for reservations for dinner if unaware of reservation will not be eating at restaurants due to being overbooked
Stayed 4 nights in Dec 2024

10/10 Excellent

Tanisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!!!! We had a rad time. So much to do! And food was amazing and never ending! Didn’t love the teppanyaki place tho
Stayed 3 nights in Dec 2024

8/10 Good

Humayun Zaman, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not enjoy the food; more focused on quantity than quality mostly. BBQ buffet at Arrecife near the beach was probably the best.
Stayed 3 nights in Dec 2024

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Janazia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

JOSE LUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nature and friendly people
Stayed 4 nights in Dec 2024

8/10 Good

Bruno, Winter Haven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with Welcome drinks and staff that was attentive. Be sure to check your room throughly while you’re getting settled in. Book excursions and dinner early to plan ahead.
Stayed 3 nights in Dec 2024

6/10 Okay

Diana

Traveled with family
Disliked: Staff & service
Service has completely changed over the years for sure, We stayed for 6 nights, service was terrible very rude personnel. However very maintained area of the property, clean. Transportation all over the resort was very annoying to wait for all the time, better off walking all over the place. Buffet was also very typical, not too many options. You need reservations for every restaurant in the resort which is very annoying and at the beginning of our stay we were not informed of this therefore we could only visit 4 restaurants out of the many that they had. Rooms are outdated as well so if you’re looking for something more new and modern this resort is not for you. Also, get ready to get harassed every five minutes at the beach with the local sellers.
Stayed 6 nights in Dec 2024

2/10 Terrible

Paul

Traveled with family
The room we originally checked into had Bedbugs. Thankfully we heard the neighbors complain so checked our bed before sleeping in it. The staff did not care. The food was average at best, the facilities are dirty, and the drinks watered down.
Stayed 7 nights in Dec 2024