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Dreams Flora Resort & Spa - All Inclusive

4.0 star property
Family fun on the beach, with 4 outdoor pools, near Bavaro Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Flora Resort & Spa - All Inclusive

Beach bar
Outdoor banquet area
Suite, Ocean View (Preferred Club Master) | View from room
Free daily buffet breakfast
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast included
  • All inclusive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (Preferred Club Master)

Suite, Ocean View (Preferred Club Master) | Minibar, in-room safe, individually decorated, individually furnished

Suite, Ocean View (Preferred Club Master)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Preferred Club, Swim-Up)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed (Preferred Club, Swim-Up)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Preferred Club, Swim-Up)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Preferred Club, Swim-Up)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Bedroom, Balcony, Garden View (Run of the House)

View from room

Deluxe Room, 1 Bedroom, Balcony, Garden View (Run of the House)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed (Tropical View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Tropical View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Up)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed (Swim Up)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Swim Up)

Junior Suite, 2 Double Beds (Swim Up) | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Swim Up)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Preferred Club, Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed (Preferred Club, Tropical View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Preferred Club, Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Preferred Club, Tropical View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Partial Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Partial Ocean View (Preferred Club)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Partial Ocean View (Preferred Club)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
  • 54 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Carr. Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 km
  • Cabeza de Toro Beach - 13 min walk - 1.2 km
  • Catalonia Caribe Golf Club - 5 min drive - 2.6 km
  • Downtown Punta Cana - 11 min drive - 9.2 km
  • Bavaro Beach - 27 min drive - 14.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

  • ‪The Cut - ‬19 min walk
  • ‪Miramar - ‬21 min drive
  • ‪Lobby Bar - ‬3 min walk
  • ‪Strikers Sports Bar - ‬20 min drive
  • ‪Coral Sea Food - ‬21 min drive

About this property

Dreams Flora Resort & Spa - All Inclusive

Upscale all-inclusive property refurbished in 2023 and located near Cabeza de Toro Beach
A free breakfast buffet, free water park access, and 2 swim-up bars are just a few of the amenities provided at Dreams Flora Resort & Spa - All Inclusive. This property is a great place to bask in the sun with a beachfront location, 2 beach bars, and sun loungers. Treat yourself to a facial, hydrotherapy, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers Pilates classes and yoga classes; other things to do include kayaking, beach volleyball, and beach yoga. Free in-room WiFi is available to all guests, along with 4 poolside bars and a shopping mall on site.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Babysitting (surcharge), a 24-hour front desk, and a billiards/pool table
  • A reception hall, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 520 individually furnished rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 55-inch plasma TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 beach bars, 4 poolside bars and 13 bars/lounges
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Pilates classes
  • Playground
  • Shopping mall
  • Shopping
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Pool access ramp on site
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property - January 2023
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch plasma TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 3900 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 3900 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 6:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dreams Flora Resort Spa
Dreams Flora Resort Spa All Inclusive
Dreams Flora Resort & Spa - All Inclusive Punta Cana
Dreams Flora Resort & Spa - All Inclusive All-inclusive property

Frequently asked questions

Does Dreams Flora Resort & Spa - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 6:00 AM–6:00 PM.

Is Dreams Flora Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of DOP 3900 per pet, per day. Service animals are exempt from fees.

How much is parking at Dreams Flora Resort & Spa - All Inclusive?

Self parking is free at this property.

What time is check-in at Dreams Flora Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Dreams Flora Resort & Spa - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Dreams Flora Resort & Spa - All Inclusive?

Yes, the property is all-inclusive.

Where is Dreams Flora Resort & Spa - All Inclusive located?

Nestled on the beach, this Punta Cana property is within a 15-minute walk of Bavaro Lagoon and Cabeza de Toro Beach. Coco Bongo Punta Cana and San Juan Shopping Center are also within 6 mi (10 km).

Dreams Flora Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 274 reviews" "
Rating 8 - Good. 47 out of 274 reviews" "
Rating 6 - Okay. 24 out of 274 reviews" "
Rating 4 - Poor. 14 out of 274 reviews" "
Rating 2 - Terrible. 14 out of 274 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor on dining options (5 out of 10), drink choice was worst, poor quality that do no represent the standard of this highly qualified resort (3 out of 10).
Stayed 3 nights in Dec 2024

4/10 Poor

DAVID

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service and food variety. Long wait time for restaurants and bad quality food. French restaurant was adult only and the resort is considered for family. We wanted to reserve cabana for extra charge and they didn't provide us, even though it was not used. I asked for room cleaning and they didn't show up. Next day when they showed up they only made the bed and that is all. Beach was dirty full of garbage in the water. Definitely not recommended.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, property conditions & facilities
Very good. And clean
Stayed 7 nights in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Property was presentable. Beach was nice. Weather in November was unpredictable, lots of sun but frequent rain particularly in the evening. Resort was clean, staff were generally friendly. Be prepared for lots of selling under Hyatt around the world. They want to give you a presentation over breakfast and beyond within 24 hours of your arrival which eats into your vacation time. Room was very nice (very well laid out with lots of shelves and storage space including the bathroom). Bathroom was very bright and spacious. Our room had a leak under the glass shower wall so we had to place a towel to stop the water from entering the rest of the bathroom. Restaurants were nice. Portions were very small in the Bordeaux and Seaside Grill. Food was ok. A little too salty for our tastes. We spent most of our time at the World Buffet. Lots to choose from and quite delicious. The Japanese restaurant was a little disappointing as we were set up at the cooking table and had to eat what they created which was very salty. We would have rather eaten in the dining area where there were more choices. Be very careful when you arrive to understand the resort credits they give you. In particular the spa. You must use it on a certain day and it must be presented at time of your spa even if your welcoming attendant made the reservation for you. There was a lot of miscommunication with us during this period and unfortunately during check out we lost the credit because of this.
Stayed 4 nights in Nov 2024

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness
They refill the water bottles. Not a single one i found was sealed and i asked my concierge anrld he confirmed they were refills. Food was ok at best and liquor was not top shelf as advertised. Pretty sure they fill the bottles halfway with water.
Stayed 7 nights in Nov 2024

10/10 Excellent

Arelys

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Sep 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo...exelente
Stayed 7 nights in Oct 2024

10/10 Excellent

Wojciech

Traveled with family
Liked: Property conditions & facilities
Nice resort, quite and safety place
Stayed 5 nights in Oct 2024

10/10 Excellent

ANA-MARIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice and clean. Rooms have a practical design and are clean and comfortable. AC worked great and it was silent!! Food was good and varied from day to day. The beach was a bit crowded on the common area but still had enough beach beds at any time of the day. We liked the barrier net that kept the sea weeds outside the swimming are. The nicest part of the beach is the members only area on the right side with lots of sittings and palm trees.
Stayed 9 nights in Oct 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive to the property they give you a very harmonious welcome. All the employees are excellent people.
Stayed 4 nights in Oct 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great holiday in a great hotel! The food in the restaurants is delicious, and there is a large selection of everything, especially delicious pastries in a large selection! The hotel grounds are very beautiful, there is a show every day for every taste!!!

10/10 Excellent

Mariol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Dreams Flora! Staff is super friendly, helpful and accommodating. The property is gorgeous and clean. Lots of food options and bars to choose from. Spa was great as well!
Stayed 4 nights in Oct 2024

4/10 Poor

Niels

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Poor housekeeping
Stayed 6 nights in Oct 2024

10/10 Excellent

Katherine Elaine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, we will definitely return.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alyssa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort! Our entire group would return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jahad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing was a lot friendlier that imagined making the resort a lot better .
Stayed 4 nights in Oct 2024

10/10 Excellent

Xaviera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed all that was offered. Had a real good time. Highly recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Kenneth Leroy

Liked: Cleanliness, amenities
Good food , friendly staff.
Stayed 4 nights in Oct 2024

8/10 Good

Meylin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food was amazing
Stayed 7 nights in May 2024

10/10 Excellent

Ashli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Herman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fray the check in receptionist was on point, my wife and myself arrived early at the Resort and the room that we paid for was a deluxe room and it was not ready I mentioned to Fray that it was my wife birthday he upgraded us to preferred Status and gave us a swim up room at no additional cost and that category room comes with a butler that provides service for every aspect of your needs at the resort. Our butler was Will he did a great job for us he set up a special dinner for my wife birthday at one of the specialty restaurants and they provided a delicious birthday cake and sing happy birthday to my wife.Will helped us with every aspect of our stay at the resort every time I called on him he responded and what ever the request was he made it happen . We ate at the buffet most of the time the food was good however more Variety of seafood would be nice thanks for a great vacation
Stayed 4 nights in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The staff in every department of this resort were amazing. They make the place 5 star. It is an impeccably beautiful and clean place. The pools and swim up bars are the best i have seen. The girls in the spa Laedy and all of the women working in the spa i would give them ten stars if i could! Service is amazing all around.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tim

Traveled with family
Liked: Amenities
Everything 5stars
Stayed 3 nights in Sep 2024