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Bahia Principe Luxury Ambar - Adults Only - All Inclusive

4.5 star property
Rejuvenate by day in an oceanfront oasis with refreshing cocktails and fine dining under the stars.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Bahia Principe Luxury Ambar - Adults Only - All Inclusive

Aerial view
Aerial view
Private beach, white sand, beach umbrellas, beach towels
Lobby
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Breakfast included
  • Hot Tub
  • Room service

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Pillowtop bed
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Hair dryer
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Pillowtop bed
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Hair dryer
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

Highlights

Separate sitting area
Private pool
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

Highlights

Separate sitting area
Private pool
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Pillowtop bed
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Hair dryer
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Pillowtop bed
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Hair dryer
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up)

Highlights

Separate sitting area
Private pool
Air conditioning
Plasma TV
Pillowtop bed
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

Highlights

Separate sitting area
Private pool
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

Highlights

Separate sitting area
Air conditioning
Plasma TV
Pillowtop bed
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Hair dryer
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up)

Highlights

Separate sitting area
Private pool
Air conditioning
Plasma TV
Pillowtop bed
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Carettera Arena Gorda, Playa Bavero Higuey, Punta Cana, La Altagracia, 23000

What's nearby

  • Punta Blanca Golf Course - 13 min walk
  • Arena Gorda Beach - 15 min walk
  • Cana Bay Golf Club - 8 min drive
  • Iberostar Golf Course - 9 min drive
  • Cortecito Beach - 28 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 36 min drive

Restaurants

  • ‪Restaurante Colonial - ‬14 min walk
  • ‪Lobby Bar Fantasia - ‬6 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪Chill Bar - ‬11 min drive
  • ‪Trattoria Grazie - ‬10 min drive

About this property

Bahia Principe Luxury Ambar - Adults Only - All Inclusive

Luxury all-inclusive property near Arena Gorda Beach
A free breakfast buffet, a golf course, and a casino are just a few of the amenities provided at Bahia Principe Luxury Ambar - Adults Only - All Inclusive. With a private beach, 3 beach bars, and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to a massage, a manicure/pedicure, or a body treatment at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Fitness classes are offered at the gym; other things to do include snorkeling, parasailing, and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and 2 poolside bars.
You'll also find perks like:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, free bicycle rentals, and 3 outdoor tennis courts
  • An electric car charging station, a nature reserve, and a water dispenser
  • Guest reviews speak highly of the dining options, beach locale, and helpful staff
Room features
All 1026 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • Plasma TVs with satellite channels
  • Separate sitting areas, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 3 beach bars, 2 poolside bars, 8 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Gourmet Limbo
  • Palmyra
  • Portofino
  • Las Brisas
  • Steak House M.E.A.T

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bike parking
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Golf course
  • Horse riding/rentals
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Nightclub
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Nature reserve
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 15 casino slot machines
  • Beach towels
  • Casino (5931 square feet of space)
  • Casino gaming table
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Double sofa bed
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Bahia Luxury Ambar
Luxury Bahia Ambar
Luxury Bahia Principe Ambar Adults Only
Luxury Bahia Principe Ambar Adults Only All Inclusive Punta Cana
Luxury Bahia Principe Ambar Adults Only Punta Cana
Principe Bahia Ambar
Luxury Bahia Principe Ambar Adults All Inclusive Punta Cana
Luxury Bahia Principe Ambar Adults Punta Cana
Luxury Bahia Principe Ambar Adults

Frequently asked questions

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Bahia Principe Luxury Ambar - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Luxury Ambar - Adults Only - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Luxury Ambar - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

What time is check-out at Bahia Principe Luxury Ambar - Adults Only - All Inclusive?

Check-out is at noon.

Does Bahia Principe Luxury Ambar - Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Luxury Ambar - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Luxury Ambar - Adults Only - All Inclusive located?

Located in Bávaro, this beachfront property is connected to a shopping center and within a 15-minute walk of Punta Blanca Golf Course and Arena Gorda Beach. Cana Bay Golf Club is 2.1 mi (3.3 km) away.

Bahia Principe Luxury Ambar - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1239 out of 1961 reviews" "
Rating 8 - Good. 424 out of 1961 reviews" "
Rating 6 - Okay. 165 out of 1961 reviews" "
Rating 4 - Poor. 75 out of 1961 reviews" "
Rating 2 - Terrible. 58 out of 1961 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was horrible. We did not get the room we paid for. The room we were given was not clean & disgusting. Did not receive the bottle of spirits we were supposed to receive & the front desk persons English was poor. I finally gave up. We got the room we paid for. Was clean. Not enough GFI plugs to plug in phones & hairdryer. Food at buffet was excellent. Pool bar excellent. Entertainment was excellent. MEAT, Limbo & Portofino we're excellent. Dress code is not enforced at restaurants. Takara was disgusting. Sports bar came in handy when food wasn't great. Do not use their transfer service. Difficult to find at airport & then they want you to keep checking back for your time. Day of, no instructions on what to look for. Then we were dropped off at the wrong terminal. All in all had a nice time, details were missed.
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria, Louisburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Luxury Ambar is an amazing facility. Perfect for adults. We felt very safe and never had to leave the resort for anything. All the Bahia Principe resorts were on the same compound which was all gated. It was perfect.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emily Jeanine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee Coffee guy has my heart
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Roy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Need mosquito control and the food could be better at the buffet
Stayed 7 nights in Jan 2025

2/10 Terrible

Lytarsha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were visiting Bahia Principe Luxury Ambar for my husband’s 50th birthday. The resort itself was beautiful, however majority of the staff were prejudice against African Americans. We were ignored and practically overlooked on several occasions by the staff. We went to the Sports Bar on Sunday, 1/26, to watch the football finals, and literally had to sit there and watch everyone around us get served. People sitting right next to us and we were never asked what we would like. We had to literally flag a server down to place an order. We asked her why they were overlooking us and she just shrugged her shoulders and smiled. This was very disheartening. I have never experienced racism until I visited this resort. I was so disappointed with the amount of money we had paid. They didn’t even offer us any of the VIP amenities. I tried to get a reservation for my husband’s birthday and was told they only had 10pm available. We were not offered anything different or even offered the banners they were putting on the doors for people celebrating birthdays and anniversary. I would like to thank Maria. Also Santa and Aquilino at the Italian restaurant were amazing. We did not have reservations, however they allowed us to sit at the bar and celebrate my husband’s birthday. I will never recommend or return back to this resort. The staff really need to be taught that everyone is equal.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brian Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very friendly staff, good food, good drinks and great beach!!
Stayed 5 nights in Jan 2025

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bahia Principe was nice overall. The drinks were strong, you wouldn’t know that there were resorts that would allow kids just next door. It was difficult to find restaurants at times. We missed a reservation because we couldn’t find the one restaurant and the apps map really isn’t great. The staff was very friendly. The beach was kind of crowded. You have to be sure to put down your towels at the beach or at the pool if you want a decent seat. The bartenders were great and poured the drinks very strong. I will say that simply due to the climate, everything felt muggy. Everything felt wet in our room. All of our clothes just felt damp from being in the room due to the humidity. Overall, if you want a nice easy vacation, this is the place to go. If you are looking for luxury and quiet (something like a Sandals resort) this is probably not for you.
Stayed 6 nights in Jan 2025

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall the property, pool, rooms and entertainment was not bad. The App was a little clumsy sometimes to navigate around but again not bad The food and drinks were below average drinks were watered down and not the brand they said. Food was overcooked and left you not satisfied. For being labeled as a luxury resort I would most likely stayed and the lower tiered property and paid less knowing what I know now
Stayed 3 nights in Jan 2025

6/10 Okay

Dorathy

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Good: gorgeous beach, plenty of lounge chairs, friendly staff, really fun dancing and parties at night Bad: we had two pool rooms and one smelled heavily of mold/mildew. They brought a dehumidifier, but it didn’t do anything. Room service was very slow or didn’t happen
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waitress Leidy in the main lobby was friendly and attentive. She took care of us like family. The grounds were clean.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive service was amazing! Super nice and pleasant people and servers.
Stayed 7 nights in Jan 2025

8/10 Good

Leicle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bahia Principe Ambar is an amazing property with an outstanding staff. The problems we did encounter were handle graciously by management. The property is beautiful and they are constantly working on it. The following staff members should be commended for their efforts in ensuring our stay: Edwin - Concierge Ñoño - Buffet Waiter Exceptional Antonio - meet at entryway and handles entry and departures Marlene - waitress Bianca - waitress Estella - Concierge Adriel - Manager Yeimy- Entertainment staff @ pool Juan Carlos - Concierge Supervisor Chef Cristian - made special picante sauce Confesor - bartender Karina - waiter staff Yanet- Room staff (responsible for room). If you are looking for an adult property that will always work for the benefit of the customer than Bahia Pricipe Ambar is the perfect location.
Stayed 6 nights in Jan 2025

8/10 Good

Alexa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful. The pool and beach were great. They were also in close proximity which meant you didn't have to really choose what to do in a day; you could do both! Service was often very slow. There is poolside service, but I think through the whole day, they came around twice at most. The food was average, to be expected at an all inclusive resort. I recommend making reservations at restaurants to vary the food options. I was surprised by how little English the staff spoke. I am fluent in Spanish and do not expect to speak anything other than Spanish in a Spanish-speaking country. However, I was surprised with how few employees spoke English where the clientele is primarily English-speaking. Overall, very relaxing stay. Majority of the restaurants were good and the buffet was average, if not slightly above-average. I would say this is your standard all-inclusive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful . The food at the buffets wasn’t good. Overcooked but A la Carte restaurants were good. Terrible wine
Stayed 7 nights in Jan 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maid service-Angela #1 Waiter service-Jesus@MEATS #1 Lobby Bar-Starling #1 2nd time to this resort. Highly recommend!
Stayed 8 nights in Jan 2025

8/10 Good

Isabelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed for a week with friends. Food: The buffet had a variety of options, but the same items appeared daily, and some dishes lacked seasoning, were overcooked, or didn’t seem fresh. The restaurants offered more variety, though quality was hit or miss. I wouldn’t recommend the Mikado Teppanyaki restaurant—it was a disappointing experience. Service and Hospitality: Staff were generally kind, but some lacked enthusiasm or didn’t follow through with requests. However, the entertainment team was fantastic and gave their all. Rooms: The rooms were mostly clean but showed some wear and tear. The AC was strong, which I didn’t mind, but my husband found it uncomfortable. Exterior: The beach and main pool were beautiful, though finding seats could take time due to people reserving them. The resort was pleasant to walk around, and visiting nearby resorts was a nice perk. The golf cart transport could be confusing, but walking was also an option. Overall, my group and I had a great time and enjoyed the relaxing vibe of the resort. I’d consider going back if they upgraded the rooms, improved the food, and polished the space a bit. Be aware of mosquitoes and cockroaches (if visiting the Grand resort), and bring your own bandana and shades for ATV excursions—the prices for those items are ridiculous.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sheida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good entertainment. Good food variety. I would like to see it a bit more clean. There were a few cockroaches spotted in the buffet
Stayed 5 nights in Jan 2025

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, food was best I have had at an all-inclusive
Stayed 7 nights in Jan 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort didn't honor the Expedia VIP $755 room charge credit. It was noted and acknowledged at check in, but at check out I was told that none of our room charges were eligible for the credit.
Stayed 9 nights in Jan 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice place to relax.
Stayed 3 nights in Jan 2025

10/10 Excellent

HAROLD

Stayed 5 nights in Dec 2024

10/10 Excellent

Petia Zvezdanova, Superior

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Highly recommend. One of the best vacations we have had. The employees were very friendly and the entertainment staff made the stay even more enjoyable. We had one rainy day during our stay and they didn’t leave us bored. Although we couldn’t go to the beach the entertainment staff occupied the guests with all sorts of games and music programs. There are many great food options at the buffet. We tried several of the restaurants at the resort and I would recommend only going to the ones in Ambar and Esmeralda.
Stayed 6 nights in Jan 2025

10/10 Excellent

Omar

Stayed 4 nights in Jan 2025

10/10 Excellent

Juana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, our concierge Estela gave us a wonderful service, food was very good quality and delicious in general it was awesome. The room was marvelous.
Stayed 3 nights in Jan 2025