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Colonial Plaza Hotel

3.0 star property
Enjoy morning joe on us while you plan your adventures in style.

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Photo gallery for Colonial Plaza Hotel

Ecotours
Lobby
Single Room | In-room safe, desk, blackout drapes, free WiFi
Bar (on property)
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Air conditioning
  • Housekeeping
  • Breakfast included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | In-room safe, desk, blackout drapes, free WiFi

Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, free WiFi

Single Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout drapes, free WiFi

Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, free WiFi

Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room, Private Bathroom, Garden View

Standard Quadruple Room, Private Bathroom, Garden View | In-room safe, desk, blackout drapes, free WiFi

Standard Quadruple Room, Private Bathroom, Garden View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 3 Double Beds OR 1 Double Bed

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About the neighborhood

Map
Jr. Puno 529, Plaza de Armas, Puno, 051

What's nearby

  • Puno Plaza de Armas - 1 min walk
  • Puno Cathedral - 1 min walk
  • Pine Park - 4 min walk
  • Puno Central Market - 5 min walk
  • Puno Port - 2 min drive

Getting around

  • Puno Station - 10 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 67 min drive

Restaurants

  • ‪La Casona - ‬3 min walk
  • ‪Mojsa Restaurant - ‬1 min walk
  • ‪Ricos Pan - ‬3 min walk
  • ‪La Casa del Corregidor - ‬1 min walk
  • ‪Hotel Balsa Inn - ‬2 min walk

About this property

Colonial Plaza Hotel

Hotel near Lake Titicaca
Consider a stay at Colonial Plaza Hotel and take advantage of free English breakfast, a free daily manager's reception, and a coffee shop/cafe. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A front-desk safe, tour/ticket assistance, and luggage storage
  • Coffee/tea in the lobby, concierge services, and a 24-hour front desk
Room features
All guestrooms at Colonial Plaza Hotel offer perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking for USD 5 per day; reservations required
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 6 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

More

  • Desk
  • Free local calls
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 6 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 6 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 6.00 per room (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way)
  • Nearby parking fee: USD 5 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 20447921091

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Portales Puno
Los Portales Puno
Colonial Plaza Hotel Puno
Colonial Plaza Puno
Colonial Plaza Hotel Puno
Colonial Plaza Hotel Hotel
Colonial Plaza Hotel Hotel Puno

Frequently asked questions

Is Colonial Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Colonial Plaza Hotel?

This property doesn't offer parking.

What time is check-in at Colonial Plaza Hotel?

Check-in start time: 9:00 AM; Check-in end time: anytime.

What time is check-out at Colonial Plaza Hotel?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Colonial Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 6.00 per room applies.

Where is Colonial Plaza Hotel located?

Located in the heart of Puno, this hotel is steps from Puno Plaza de Armas and 1.4 mi (2.3 km) from Lake Titicaca. Puno Cathedral and Casa del Corregidor are just steps away. Puno Station is 10 minutes by foot.

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Colonial Plaza Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 44 reviews
Rating 8 - Good. 14 out of 44 reviews
Rating 6 - Okay. 8 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

jeeseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

María Mercedes

Stayed 1 night in Jul 2021

10/10 Excellent

Jose Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, cordialidade dos atendes e café manhã bom!!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
직원 분들이 너무나 친절하셨고 호텔도 따뜻하고 깨끗하고 좋았어요. 조식도 과일, 햄, 빵 등 다양했는데 다만 토스트기가 하나뿐이라 빵 구우려면 오래 기다려야하는게 단점ㅠ 아 그리고 따뜻한 물은 잘 나오는데 콸콸 나오지는 않았어요
Stayed 1 night in Sep 2019

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon compromis
Rapport Qualité/Prix correct Petit dejeuner complet Les fenêtres donnent sur le patio, à l'interieur de l'hotel
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Colonial Plaza was having trouble with their hot water so they kindly offered to put us up at another hotel at the same price and went out of their way to assist us to get there
Stayed 1 night in Apr 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel, great value.
Staff was amazing and very helpful. Breakfast is diverse and rooms are big and very clean.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel which I do not recommend to anyone. Bathroom conditions were horrible, not even good enough for a 1* hotel. It badly needs to be renovated. Not to mention that there was no hot water. The room was cold and it was very dark, there were several missing light bulbs. The only consolating part was the big bed. Do not go there. Book somewhere else.
Stayed 2 nights in Jan 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Gilbert

Nice place. Great value. Excellent staff.
Stayed 1 night in Nov 2018

8/10 Good

Saulo

The location is the best part, very convenient right on Plaza de Armas. Also nice staff, clean beds and hot shower. The shower was hot but the shower curtain pole was broken and had to be elevated, leaving a gap underneath that soaked the bathroom while having a shower. Also, the shower floor does not have an inclination, so a lot of water stays there between showers and has to dried by hand - not cool! It lacked place to hang clothes and shelves for the toiletries pouch - overall not practical Breakfast was good with bread, fresh fruit, juice, coffee. Scrambled eggs was not warm so we stayed away from it.
Stayed 2 nights in Nov 2018

6/10 Okay

Saulo

Great location, right on Plaza de Armas. Staff was really amazing, they were very accommodating with a request before our arrival and also were very sympathetic with us suffering from the effects of the altitude, bringing us tea and checking in on us for breakfast, etc. Breakfast was really nice, mostly continental style with fresh fruit, bread and coffee/tea - also scrambled eggs but it was cold and we did not touch it. The room was clean, roomy but not ver functional - no hangers, no shelves in the bathroom, the shower was good but the water would never totally drain from a day to the next, leaving a moldy smell - we started to dry the shower floor with the used towels, which helped.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
An ok hotel located right on the main plaza. Not bad for one night stay.
Stayed 1 night in Oct 2018

8/10 Good

Mats

Liked: Cleanliness, staff & service
Rent och bra service
Rent och snyggt hotell. Lugnt beläget vid stora torget. Alla rum med fönster mot innergård. Nära till restauranger.
Stayed 2 nights in Oct 2018

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome!
Stayed 1 night in Sep 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, and a wall heater was handy. The breakfast was good (fresh fruit, juices, breads, cold meats, cheese, scrambled eggs, coffee) and the staff arranged our boat tour and taxi ride to the airport afterwards very expertly. The location was very handily located close to great dinner options, and also close to the walkable central district, but not so close to the port where the boat tours run from.
Stayed 1 night in Sep 2018

8/10 Good

Allen, Edmonton

Liked: Staff & service
The hotel bathroom was Not very clean, water pressure very low, rooms not very clean.
Stayed 2 nights in Sep 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bonito, una casona tipo colonial, la habitación amplia y muy limpia, la cortesía del personal súper amables. Me quede muy contenta.
Stayed 3 nights in Aug 2018

8/10 Good

RICARDO, Chile

Aceptable
Buena exoeriencia. Un hotel bien ubicado sin grandes pretensiones. Decoración pobre, baño feo. Recomendable para no más de una noche
Stayed 1 night in Aug 2018

4/10 Poor

Joe

Disliked: Staff & service
Overbooking ต้องระวังด้วย
เราจอง รร ล่วงหน้า 4 เดือน แต่วันเข้าพักเกิด overbooking แล้วไม่มีการทราบว่าเราได้จอง รร นี้ไว้ด้วย ต้องรอ ผู้จัดการมาตอน 13:00 ว่าจะมาจัดการให้
Stayed 1 night in Aug 2018

6/10 Okay

Fabio, Italia

Carino , ma ...
Hotel indubbiamente interessante per rapporto qualità prezzo situato sulla piazza centrale , camera pulita con un letto alla francese , ahimè , il bagno pulito. La colazione merita una sufficienza ma niente di più. Unico vero appunto che si può fare è la rumorosità mattutina (dalle cinque in poi !!! ) dovuta al personale che prepara la colazione e al movimento dei clienti in partenza. Le camere su due piani in pratica si affacciano sulla reception e la sala da pranzo è al primo piano. Ecco spiegato il motivo del rumore. Ovviamente un po’ più di educazione da parte dei clienti (merce rara) e dai dipendenti nn sarebbe male !!
Stayed 2 nights in Aug 2018

6/10 Okay

David, Edinburgh

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is in a great location. We were given a room on the 2nd floor and there is no lift, which is completely understandable but when your at 3800m climbing 2 flights of stairs after you've forgotten something isn't fun. The hotel is cold, but they will provide you with a heater when you ask. The breakfast is underwhelming.
Stayed 2 nights in Jul 2018

8/10 Good

Svend Krongaard

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2018

10/10 Excellent

Jose, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff Very friendly Right in the center of plaza And next to some great restaurants
Stayed 1 night in Jul 2018