See all properties
Save

Casona Plaza Hotel Puno

3.5 star property
Warm up by the lobby fireplace and fuel up for adventure. Savor local flavors at LOS FAROLES or explore nearby attractions.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casona Plaza Hotel Puno

Premium bedding, down comforters, pillowtop beds, in-room safe
Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Lounge
Reception
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Basic Double Room

Highlights

Individually decorated
Mini-fridge
TV
Pillow menu
Pillowtop bed
Premium bedding
Down duvet
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Premium bedding
Down duvet
Deep soaking bathtub
Bathrobes
  • 81 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Quadruple Room, 1 Bedroom, Private Bathroom

Classic Quadruple Room, 1 Bedroom, Private Bathroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Quadruple Room, 1 Bedroom, Private Bathroom

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Premium bedding
Down duvet
Deep soaking bathtub
Private bathroom
  • 85 sq m
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room, Private Bathroom

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Premium bedding
Down duvet
Deep soaking bathtub
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room

Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

Highlights

Individually decorated
TV
Pillow menu
Pillowtop bed
Premium bedding
Down duvet
Shower/tub combination
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Hacienda Puno

Breakfast included
Pet friendly
Parking included
Free WiFi
8.0 out of 10, Very Good, (172)
The price is SAR 97
SAR 109 total
includes taxes & fees
29 Jan - 30 Jan
Hacienda Puno

About the neighborhood

Map
Calle Arequipa Nro 655, Puno, PUNO, PE

What's nearby

  • Puno Plaza de Armas - 1 min walk
  • Puno Cathedral - 2 min walk
  • Puno Central Market - 3 min walk
  • Pine Park - 4 min walk
  • Puno Port - 2 min drive

Getting around

  • Puno Station - 9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive

Restaurants

  • ‪La Casona - ‬3 min walk
  • ‪Mojsa Restaurant - ‬1 min walk
  • ‪Ricos Pan - ‬1 min walk
  • ‪La Casa del Corregidor - ‬3 min walk
  • ‪La Hacienda Restaurant - ‬2 min walk

About this property

Casona Plaza Hotel Puno

Hotel near Lake Titicaca
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby at Casona Plaza Hotel Puno. The on-site restaurant, LOS FAROLES, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A free cruise shuttle, tour/ticket assistance, and 1 meeting room
  • A vending machine, a banquet hall, and free newspapers
  • A 24-hour front desk, a TV in the lobby, and an elevator
Room features
All 60 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and pillow menus.
Extra amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • 21-inch TVs with cable channels and first-run movies
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Offsite parking within 1640 ft (PEN 12 per night), from 6:00 AM to 9:00 PM; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free cruise terminal shuttle

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • LOS FAROLES

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 21-inch TV
  • Cable channels
  • First-run movies

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PEN 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 210 per vehicle (roundtrip)
  • Nearby parking fee: PEN 12 per night (1640 ft away; open 6:00 AM to 9:00 PM)
  • Rollaway bed fee: PEN 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20406473091

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casona Plaza
Casona Plaza Hotel
Casona Plaza Hotel Puno
Casona Plaza Puno
Hotel Casona Plaza
Casona Plaza Hotel Puno
Casona Plaza Hotel
Casona Plaza Puno
Hotel Casona Plaza Puno
Puno Casona Plaza Hotel
Hotel Casona Plaza
Casona Plaza
Casona Plaza Hotel Puno Puno
Casona Plaza Hotel Puno Hotel
Casona Plaza Hotel Puno Hotel Puno

Frequently asked questions

Is Casona Plaza Hotel Puno pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Casona Plaza Hotel Puno?

Check-in start time: noon; Check-in end time: 1:00 PM.

What time is check-out at Casona Plaza Hotel Puno?

Check-out is at 11 AM.

Does Casona Plaza Hotel Puno provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PEN 210 per vehicle applies.

Where is Casona Plaza Hotel Puno located?

Located in the heart of Puno, this hotel is steps from Puno Plaza de Armas, Puno Cathedral, and Casa del Corregidor. Puno Central Market and Carlos Dreyer Museum are also within 5 minutes. Puno Station is 9 minutes by foot.

Casona Plaza Hotel Puno Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 83 reviews" "
Rating 8 - Good. 30 out of 83 reviews" "
Rating 6 - Okay. 16 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff were very kind. Rooms are really big.
Stayed 1 night in Nov 2024

8/10 Good

Liza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff; it's just a little dated.
Stayed 1 night in Jul 2024

8/10 Good

carsten m

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for Puno
My room was clean and the bedding etc in good condition. A radiator and spare blankets came in handy during the cold nights/mornings. The location, a couple of blocks from the main square, was excellent. Staff were all helpful and friendly. The breakfast was slightly limited for the size of the hotel. Fresh eggs, omelettes etc were available (and tasty) from the eggman, but if you were in a line behind a tour group, it night require patience as this was the only way to get cooked eggs. Given the nature of Puno and tourists' depatures for tours or buses at all hours, i found my sleep disturbed by the clatter of suutcases / chatter of guests on more than one occasion. I would recommend that at the next investment cycle, the hotel look into soundproofing / acoustics
Stayed 1 night in Jul 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Caleb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2024

10/10 Excellent

Sosana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
The room was very nice with clean bedding and bathroom. The hot water and shower pressure were decent. There is a heater in the room and extra comforters/ blankets in case it is a little colder. Staff are super friendly and helpful staff. Would definitely stay here again.
Stayed 1 night in Jun 2024

8/10 Good

David

Business traveler
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
La adecuada ubicación del hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel with a friendly staff but unfortunately it has horrible Internet. If you are a tourist staying one night, it is a fine place. We were there for business and it has a lot of policies that are unfriendly to business travelrrs in addition to the Internet, which is often unusable. And instead of a managed WiFi they have five routers and you just have to find one that works We booked a larger room so we could have some private meetings only to find out that no guests are allowed in the room, which was never disclosed at booking. They did offer to let us meet in the common space but it was not as private. The breakfast is really nice and the rooms are spacious and modern.
Stayed 5 nights in Dec 2023

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, room comfort
Highly recommend this hotel. The staff is extremely nice - they helped us out with with our reservation issue. Delicious breakfast, clean rooms. Perfect location.
Stayed 1 night in Oct 2023

10/10 Excellent

Rodrigo, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised how nice this place is , been a budget hotel. It is less than two minutes walk to main square. Front desk crew is so charming and helpful. Place offers a great breakfast buffet .
Stayed 1 night in Jul 2023

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautifully decorated and even has an elevator. The room was very spacious for a triple room. The front desk staff was accommodating and very helpful.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
I felt that the room was too dark aside from that I must say that they provide excellrnt service. I had altitude sickness and they call a doctor who came to my room. Their prices were very reasonable when it comes to the refreshments in the in room refrigerator.
Stayed 2 nights in May 2019

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino Plaza...not a shopping centre, but a nice H
A great location, just off the Plaza de Armas. A beautifully presented Hotel. Clean, comfortable and friendly staff. Spacious common areas, with a variety of seating. A reasonably priced restaurant, with nicely prepared food. The room was clean, comfortable bedding...with a functional private bathroom. We can recommend this Hotel, which is close to all amenities.
Stayed 1 night in Mar 2019

6/10 Okay

Mark

Liked: Staff & service
Stayed 2 nights in Dec 2018

6/10 Okay

Heidi, Olympia

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location was good. The breakfast was adequate. We were also able to get our laundry done for a fair price. The room was nice. The only issues were that the room refrigerator did not work. The room internet was not working for all three days we were there. We had to go to the lobby for internet.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Close to one of the main city squares
Stayed 1 night in May 2018

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lauren, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in ideal location
My friend and I have been traveling in Peru and have lucked out in all the hotels we've stayed in thus far. We booked through Expedia and when we got off the bus, they said they didn't have a room for us...but when I arrived with our confirmation in hand, they got things going. The staff were friendly, informative and helpful. The beds were comfortable, though a bit dark in terms of lighting. This hotel was in a great location right near everything in Puno and we were happy we stayed there...and would definitely come again!
Stayed 1 night in Apr 2018

10/10 Excellent

Zappito, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good Location and Great Calue
Nice, clean, centrally located hotel in Puno with a very helpful staff. Betsy at the front desk was extremely professional and helpful. Rooms are in good condition and comfortable. Highly recommended for the discerning value travelers.
Stayed 2 nights in Apr 2018

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Central location, very nice staff,excellent service. Large and comfortable room. Nice breakfast buffet. Only negative comment is the lukewarm shower. Overall a great value. Would recommend.
Stayed 1 night in Oct 2017

6/10 Okay

Sandra

Liked: Room comfort
Underwhelming hotel with good location
Casona Plaza was an ok choice for Puno where choices are limited. It was quite dated but overall fairly clean and comfortable and our room (king suite) was spacious. There was a heater which was much appreciated as it was quite cool in September. The breakfast was average. The location was good for exploring Puno, close to restaurants, markets and the plaza with the cathedral. Puno overall felt safe to walk around. We were able to walk to the train station but would not advise it if you have luggage as the streets and sidewalks are uneven. Taxis were available and reasonable. Luckily we got a discounted rate for our room which made it a fairly good value. At full price I would have considered it way overpriced. There were a couple of negatives. There was no bottled water provided except through purchase at the minibar. In every hotel we stayed in for a month in Peru water was provided because the water in Peru is not drinkable. This is obviously standard practice in Peru hotels. Also the staff at the hotel, especially the front desk, seemed unfriendly, bordering on rude. Not sure what was going on but we would probably try a different hotel if we stayed in Puno again.
Stayed 1 night in Sep 2017

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Noisy, but clean
A lot of street noise. Windows not sealed to keep out noise & cold. Internet not the best. Clean & comfortable room.
Stayed 2 nights in Sep 2017