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Sheraton Buganvilias Resort - All Inclusive

3.5 star property
Family fun on the beach, with 2 outdoor pools, near Malecon

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Photo gallery for Sheraton Buganvilias Resort - All Inclusive

Outdoor wedding area
Lobby
Lobby
2 bars/lounges, swim-up bar, poolside bar
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Hot Tub
  • Spa
  • 24/7 front desk
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Ocean View

Deluxe Ocean View | Beach/ocean view

Deluxe Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Pillow menu
Select Comfort bed
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Club Room

Club Room | Premium bedding, down comforters, Select Comfort beds

Club Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
Minibar (some free items)
Flat-screen TV
Pillow menu
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Garden View | Garden view

Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Pillow menu
Select Comfort bed
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Room

Grand Room | View from room

Grand Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Pillow menu
Select Comfort bed
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Blvd. Francisco Medina Ascencio No 999, Zona Hotelera Las Glorias, Puerto Vallarta, JAL, 48333

What's nearby

  • Playa Las Glorias - 2 min walk - 0.2 km
  • Camarones Beach - 6 min walk - 0.6 km
  • Malecon - 19 min walk - 1.6 km
  • Cruise Ship Terminal - 6 min drive - 5.0 km
  • Playa de los Muertos - 11 min drive - 2.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 20 min drive

Restaurants

  • ‪Birrieria los Robles - ‬6 min walk
  • ‪8 Tostadas - ‬9 min walk
  • ‪Nine Ninety 9 - ‬5 min walk
  • ‪Sheraton Lobby Bar - ‬3 min walk
  • ‪El Patron - ‬5 min walk

About this property

Sheraton Buganvilias Resort - All Inclusive

All-inclusive family-friendly hotel near Malecon
A free breakfast buffet, a swim-up bar, and a poolside bar are just a few of the amenities provided at Sheraton Buganvilias Resort - All Inclusive. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a body scrub, or a sports massage at Spa Buganvilias, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include beach volleyball. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a terrace and a shopping mall on site.
You'll also find perks like:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • 4 outdoor tennis courts, extended parking, and supervised childcare (surcharge)
  • Free newspapers, tour/ticket assistance, and a porter/bellhop
Room features
All 473 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Select Comfort beds and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Childcare services, free tea bags/instant coffee, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • Available in some public areas: WiFi (USD 15 per night)

Parking and transportation

  • Free self parking on site
  • Secured extended parking on site

Food and drink

  • Free buffet breakfast available daily 11:00 AM to 1:00 PM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Children's club
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • 6 buildings
  • Ballroom
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 23.80 per pet, per day
Welcoming dogs only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Pet fee: USD 23.80 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Sheraton Buganvilias Resort All Inclusive Puerto Vallarta
Sheraton Buganvilias Resort All Inclusive
Sheraton Buganvilias All Inclusive Puerto Vallarta
Sheraton Buganvilias All Inclusive
Sheraton Buganvilias Inclusiv
Sheraton Buganvilias Inclusive
Sheraton Buganvilias Resort All Inclusive
Sheraton Buganvilias Resort - All Inclusive Hotel
Sheraton Buganvilias Resort - All Inclusive Puerto Vallarta

Frequently asked questions

Does Sheraton Buganvilias Resort - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Sheraton Buganvilias Resort - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 23.80 per pet, per day.

How much is parking at Sheraton Buganvilias Resort - All Inclusive?

Self parking is free at this property.

What time is check-in at Sheraton Buganvilias Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Buganvilias Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sheraton Buganvilias Resort - All Inclusive?

Yes, the property is all-inclusive.

Where is Sheraton Buganvilias Resort - All Inclusive located?

Located in Hotel Zone, this beachfront hotel is in the city center and within 1 mi (2 km) of Playa Las Glorias and Malecon. Cruise Ship Terminal and Playa de los Muertos are also within 3 mi (5 km).

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Sheraton Buganvilias Resort - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 281 out of 583 reviews
Rating 8 - Good. 159 out of 583 reviews
Rating 6 - Okay. 83 out of 583 reviews
Rating 4 - Poor. 32 out of 583 reviews
Rating 2 - Terrible. 28 out of 583 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Destiny

Disliked: Staff & service
When we arrived we received the wrong room , then paid to be accommodated into another one which was a double bed but all that was available, the room was not properly cleaned food was left in fridge from prior guest. It’s very inconvenient that you cannot just go eat at the restaurants you have to go make reservations daily , the only thing that is available is the buffet and buffet as well is the only place you can go for breakfast which wasn’t properly explained when I booked wasn’t used to this type of all inclusive, the person who greeted me to do the “welcoming” mini presentation was very very pushy and when we were done her response was “you’re too late there is not available reservations to make today but just go to the buffet today” if she would’ve told me to book on arrival I would’ve made it at least disappointing that you pay a good amount to have restaurants very limited on various things . Just save your money and book elsewhere . Won’t be returning.
Stayed 3 nights in Feb 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly. And the resort is well maintained.
Stayed 10 nights in Mar 2022

8/10 Good

Maria Teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
We enjoyed our stay. The food was good, nothing exceptional. They do have amazing tacos and fresh fruit. The beach is not sandy and the water was not clear. We loved the location, walking distance to down town and close to the marina and airport. It was not a true all inclusive, they had two restaurants not included and Starbucks not included either. The covid test were super expensive! We will come back to Puerto Vallarta!
Stayed 4 nights in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was more than help full.
Stayed 9 nights in Feb 2022

10/10 Excellent

Abby

Stayed 6 nights in Feb 2022

6/10 Okay

OLIVER DAMIAN

Liked: Cleanliness
They don't seem to interested in keeping my booking for a king bed instead we got two double beds witch we didn't want after two attemps. they are not a 5 star hotel at best maybe a 3-1/2 they couldn't wait to take off the Bracelet at noon and letting you know that you will have to pay for everyting now. I will not ever do All Inclusives again way too expensive for what you get.
Stayed 7 nights in Feb 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In our 14 day stay, we only met 2 members of staff who weren't happy and Friendly. The staff was awesome, food was always good with lots of options, grounds were clean, the spa was awesome, drinks were good. I have been to many islands and Mexico, this was one of the best trips ive been on. Planning a return trip next January.
Stayed 14 nights in Jan 2022

8/10 Good

Sara, Arden Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pools, buffet, beach and friendly staff.
Stayed 13 nights in Feb 2022

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente sólo agregaria un poco más de variedad en los alimentos porque como que reciclan un poco la comida, cosa que entiendo por la baja ocupación de la pandemia pero tal vez hacer un poco menos para que se termine y hagan cosas diferentes.
Stayed 5 nights in Jan 2022

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2022

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resaludo clean and nice and location is perfect
Stayed 4 nights in Dec 2021

6/10 Okay

Martha A

Liked: Staff & service, room comfort
Bien en general, la playa de piedra
Esta bien el hotel, la playa no esta padre, la gente muy amable las albercas padre, fuimos todo incluido pero no nos incluyo la fiesta de fin de año lo cual me pareció muy mal pues otros años en otros hoteles si nos incluía.
Stayed 6 nights in Dec 2021

8/10 Good

Alma

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2021

2/10 Terrible

Lorena Ines

Disliked: Staff & service
Stayed 1 night in Jan 2022

6/10 Okay

Prashant

Stayed 4 nights in Dec 2021

2/10 Terrible

Crystal Gem Jimenez

Stayed 3 nights in Dec 2021

2/10 Terrible

Ulises

Disliked: Staff & service, amenities
Stayed 5 nights in Dec 2021

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were extremely kind and helpful. We just wished there were TACOS.
Stayed 6 nights in Dec 2021

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here. Everything was clean and neat and the service was very attentive.
Stayed 7 nights in Dec 2021

8/10 Good

Arcelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a view the the ocean, therefore, the sunset and the sunrise were gorgeous. I highly recommend this place.
Stayed 1 night in Dec 2021

10/10 Excellent

Chaitanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Sheraton Buganvilias. The location of the resort is amazing and the accessibility to Malecon, Costco, Walmart and the close proximity to the city makes it a special place. All the staff at this resort are phenomenal and they make the stay special. Food at all the buffet restaurants for breakfast was amazing. I want to say special thanks to Capitan Victor and all his staff as they went above and beyond to make our stay special. Thank you so much Victor and team. Also the entertainment staff at Sheraton is fantastic. I want to call out Mariana who is a fantastic host and conducts the water aquatics in the pool. Three cheers to you Mariana :) Also the shows in the open air seating were fantastic. Loved the Michael Jackson show thoroughly. We will be back soon.
Stayed 6 nights in Dec 2021

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes vacaciones
Excelente servicio, viaje familiar que disfrutamos chicos y grandes .
Stayed 4 nights in Dec 2021

4/10 Poor

Alfredo

Liked: Cleanliness, room comfort
Disliked: Staff & service
ES UNA ESTAFA EL ALL INCLUSIVE
ALL INCLUSIVE NO ES MUY BUENO, LOS BARES QUE SIRVEN LAS BEBIDAS SE TARDAN MUCHO, PUES HAY UN SOLO MESERO PARA UNA AREA MUY GRANDE, TE SIRVEN CERVEZA EN UN BASO DESECHABLE MUY PEQUEÑO Y PARA CUANDO QUIERES OTRA TE LLEGA A LA HORA, NECESITAS ESTAR EN LA BARRA PARA ESTRA ARRIANDO AL MESERO. EL REFRESCO IGUAL TE LO SIRVEN EN BASO DESECHABLE MUY PEQUEÑO LLENO DE HIELOS Y NADA DE REFRESCO, TE SIRVEN RED COLA EN LUGAR DE COCA COLA, LO IDEAL ES QUE TE SIRVIERAN EN LATA EN BASOS DIMINUTOS. IGUAL LOS ESNAKS TARDAN MUCHISIMO PARA SERVIRTE. MEJOR PAGA LA ESTANCIA SIN EL ALL INCLUSIVE Y COME EN OTRO LADO, LLEVA TUS CHELAS Y MEJOR PIDE HIELOS. NO LO RECOMIENDO. SI QUIERES SERVICIO AL CUARTO TE COBRAN LAS BEBIDAS Y TODO LO QUE PIDAS. VAY HASTA EL AGUA DE LA CAFETERA QUE ESTA EN LA HABITACIÓN TE LA COBRAN.
Stayed 3 nights in Dec 2021