4/10 Poor
Nelson
Traveled with partner
30 December 2024
Liked: Amenities
Disliked: Cleanliness
We stayed in a room called Corizon 2 with a dedicated kitchen and dining area for one week. The things we liked:
1) Large room with comfortable beds
2) The three common areas were very clean.
3) The views of the ocean were stunning.
Things we didn’t like:
1) Had to remind staff at least three times to clean our room and change the towels.
2) Our room was not clean compared to the common areas. We could tell the floors were not washed most of the time.
3) Had a cockroach and ants everywhere in our room.
4) Our dedicated patio was not clean enough to eat off of.
5) The patio was closed in, down a series of concrete steps, gravel walkway, bridge, and finally metal circular stairs into a dirty, musty smelling 'patio'.
6) Bathroom had a broken light, broken hot water knob in sink, and broken bathroom towel rack.
Nelson
Stayed 8 nights in Dec 2024