Close to Los Muertos Pier and Malecon, Hotel Hortencia provides amenities like a terrace. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
A front-desk safe, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at Hotel Hortencia include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
Bathrooms with showers and free toiletries
TVs with cable channels
Ceiling fans and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
Front-desk safe
Guest services
24-hour front desk
Change of bedsheets (on request)
Daily housekeeping
Tour/ticket assistance
Outdoors
Terrace
Accessibility
This property does not have elevators
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
Cable channels
TV
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Hortencia Puerto Vallarta
Hotel Hortencia
Hortencia Puerto Vallarta
Hortencia Hotel Puerto Vallarta
Hotel Hortencia Hotel
Hotel Hortencia Puerto Vallarta
Hotel Hortencia Hotel Puerto Vallarta
Frequently asked questions
Is Hotel Hortencia pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Hortencia?
This property doesn't offer parking.
What time is check-in at Hotel Hortencia?
Check-in begins at 3 PM. After-hours check-in is not available.
What time is check-out at Hotel Hortencia?
Check-out is at noon.
Where is Hotel Hortencia located?
Located in Romantic Zone, this hotel is within a 10-minute walk of Cuale Island, Playa de los Muertos, and Los Muertos Pier. Malecon is 0.8 mi (1.2 km) away.
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Hotel Hortencia Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 19 out of 84 reviews
10 - Excellent
19
Rating 8 - Good. 39 out of 84 reviews
8 - Good
39
Rating 6 - Okay. 17 out of 84 reviews
6 - Okay
17
Rating 4 - Poor. 5 out of 84 reviews
4 - Poor
5
Rating 2 - Terrible. 4 out of 84 reviews
2 - Terrible
4
8.4/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
Brenda
15 November 2024
Liked: Cleanliness, staff & service
The staff was very friendly and kind. The air conditioning worked very well.
The staff are nice and they keep this place clean. It is a little run down and needs skme repairs. But seriously, the kindness of the staff made up for it.
El hotel es muy conveniente y céntrico, la atención es muy buena por parte del personal.
Lo que no me pareció, fue que Expidia me manejo información errónea, al pedirme un anticipo cuando hice la reservación y al llegar al hotel me mencionan que se paga la totalidad de manera directa y presencial
Luis
Stayed 2 nights in Sep 2024
8/10 Good
Gabriela
31 August 2024
Liked: Cleanliness, staff & service, amenities
El hotel me pareció bien , las habitaciones cómodas para las estancias en la noche, el personal muy amable
The people and location is excellent...I was happy to get such a nice place at the last minute during high season. My favorite farmer's markets were close..and everything else I love in the romantic zone was an easy walk also...stay went out of their way to be helpful...I think next time I would like to stay at a balcony room...
MarinaK
Stayed 4 nights in Feb 2020
8/10 Good
Verified traveler
31 December 2019
Liked: Cleanliness, staff & service
Clean Hotel
Hotel is ok. Good if you don’t want a fancy room. Basic room, ac was great, large shower, strange shower door, beds are a little hard.
I’ve stayed here before and loved it! The cleanliness was on point. The people that work behind the desk were kind and answered lots of questions for me.
Verified traveler
Stayed 5 nights in Nov 2019
10/10 Excellent
Tomas
31 May 2019
Liked: Cleanliness, staff & service
Love that i had privacy and was never disturbed and that i only wanted my room cleaned 2 times in my week there and they honored that but cleaned my towels and floor mats when i requested they where very friendly and helpful and outgoing
There was no elevator and the stairs were uneven and the entire structure did not look like a 3 star hotel. It looked like it was not professionaly constructed.