Located close to Playa Gemelas and Cuale Island, Costa Sur Resort, Classico Collection By Sonesta provides a grocery/convenience store, a terrace, and a library. With a private beach, snorkeling, and kayaking, this hotel is the perfect place to soak up some sun. Indulge in a sports massage, a body scrub, and a body wrap at Costa Sur, the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
2 outdoor pools
Free self parking
Full breakfast (surcharge), a TV in the lobby, and local meal delivery service
Massage treatment rooms, wedding services, and tour/ticket assistance
Room features
All 158 rooms offer comforts such as air conditioning, in addition to perks like late night room service and free WiFi.
Other amenities include:
Bathrooms with showers and hair dryers
46-inch Smart TVs with cable channels
Balconies, kitchenettes, and full-sized refrigerators/freezers
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 180-300 for adults and MXN 180-300 for children
1 restaurant
1 bar
Room service available
Things to do
2 outdoor pools
Fitness center
Full-service spa
Kayaking
Paddleboards on site
Snorkeling
Family friendly
2 outdoor pools
Full-sized refrigerator
Grocery/convenience store
Kitchenette
Microwave
Conveniences
ATM/banking services
Banquet hall
Gift shop/newsstand
Grocery/convenience store
Library
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Water sports equipment
Wedding services
Outdoors
Outdoor furniture
Private beachfront location
Terrace
Spa
3 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - sports
Massage - Swedish
Massage/treatment rooms
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Front entrance ramp
Tile flooring in public areas
Tile flooring in room
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site
More
Couples dining
Romance packages available
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
46-inch Smart TV
Cable channels
iPod dock
Food and drink
Champagne service
Coffee/tea maker
Cookware/dishes/utensils
Free bottled water
Kitchenette
Local meal delivery service
Microwave
Refrigerator
Stovetop
Outdoor space
Balcony
More
Free local calls
Iron/ironing board
Mobile key entry
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 180 to 300 for adults, and MXN 180 to 300 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Costa Sur Resort, Classico Collection By Sonesta Hotel
Costa Sur Resort, Classico Collection By Sonesta Puerto Vallarta
Frequently asked questions
Does Costa Sur Resort, Classico Collection By Sonesta have a pool?
Yes, this property has 2 outdoor pools.
Is Costa Sur Resort, Classico Collection By Sonesta pet-friendly?
No, pets are not allowed at this property.
How much is parking at Costa Sur Resort, Classico Collection By Sonesta?
Self parking is free at this property.
What time is check-in at Costa Sur Resort, Classico Collection By Sonesta?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Costa Sur Resort, Classico Collection By Sonesta?
Check-out is at 11:00 AM.
Where is Costa Sur Resort, Classico Collection By Sonesta located?
Nestled on the beach, this South Zone hotel is within 3 mi (5 km) of Playa de los Muertos and Cuale Island. Playa Gemelas and Malecon are also within 6 mi (10 km).
Costa Sur Resort, Classico Collection By Sonesta Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Absolute unobstructed view of the ocean! The humpback whales and manta rays visited us everyday. There is nothing like falling asleep with the white-noise of the waves crashing on the rocks.
I have travel around Mexico often and been to excellent hotels but the service we received from day 1 out in the restaurant and pool area was very poor. The hotel needs updates asap.
Natalia Andrea
Stayed 3 nights in Jan 2025
4/10 Poor
ken
Traveled with partner
19 January 2025
Disliked: Staff & service
The hotel was nice in general close to the ocean. I was raving about how nice and friendly the staff was and would come back to the same hotel again. But the last night of the stay we went in to the restaurant as usual. We sign the bill and left. When we check out the restaurant bill was not the same. One of the staff charge us 100 peso in tips. I had to explain the bills is wrong so many times, I just gave up and pay the total of the stay. It wasn’t the 100 peso It was the integrity I would not care less. I would have said I would come back, but I’ll try other hotel in the area next time.
The good: great ocean views, awesome staff, good rates
The not so good: we were very disappointed with the food at the restaurant. The quality wasn't great, but the worse was that our dishes would systematically arrive late and lukewarm. Also, the hotel is near a fairly busy road and the noise from trucks which decelerate and accelerate on the speed bumps by the hotel entrance is deafening. The noise comes through the bathroom windows directly into the bedroom
Bruno
Stayed 5 nights in Dec 2024
10/10 Excellent
Zheng
16 January 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
service is good! The view from my room's balcony was breathtaking!!!! It was an incredible ocean view and the sound of ocean waves was so soothing....I just wish the facilities in my room were better. For example, the water sink. I had to keep pushing that thing in the sink to make the water go down. Sometimes the room services were not always on time. I was back to my hotel room one night and found it wasn't really cleaned. But the staff were super nice and they gave me new towels and got my room cleaned the next day. So overall, it was a good experience!
Zheng
Stayed 7 nights in Dec 2024
4/10 Poor
Esmeralda
15 January 2025
Disliked: Property conditions & facilities
WE WERE DRAWN BY THE PICTURES BUT IT WAS OLD AND NOT UPDATED. THE PICTURES ARE NOT REFLECTIVE.
We had a wonderful break at Costa Sur Resort. Although on the smaller size, the resort had all the benefits of a bigger place. It was spotlessly clean and we really appreciated that the room was cleaned on a daily basis. Having the option of two pools and the beach was great. The buildings are a bit dated but charming. Our biggest thanks goes to the wonderful staff - because the property is not too big, you really get a chance to know the staff. Special shout outs to Kevin, Raphael, Mauricio and Alejandro who went above and beyond to make sure we had a good holiday. We will definitely be back.
We had a wonderful stay at Costa Sur Resort in Puerto Vallarta.
Pros:
• Beautiful waterfront location with easy beach access.
• Safe, with great activities, pools, and poolside bar service.
• Friendly front desk and poolside staff.
• Convenient bus stop right in front of the resort.
Cons:
• Limited walkable roads and no nearby shopping or dining options.
• Room service was a bit slow, and there was a leaking water pipe under the sink.
• No conditioner was provided throughout our stay, though shampoo and soap were.
• Two bottles of water and coffee were provided on the first day; after that, they had to be purchased.
• Bath and pool towels had an unpleasant odor, similar to feet, and could benefit from more thorough laundering with deodorizing agents.
• The property is located near a main road, which can be somewhat noisy at night.
Overall, it was a pleasant experience, and we hope the resort addresses these minor issues in the future.
The property is under renovation, some suites have been updated many have not. Except for the 1st floor the balconies are tiny and do not hold a chair. Our room on the 1st floor had cockroaches. We were not able to use our balcony as maintenance was taking place on upper floors and debris was falling. There was a complete power outage scheduled for a day during our stay. We bought the breakfast package which was a waste of money as there was limited selection and the food was not good - eggs under cooked and meat was gray in color. We moved to another resort.
We've stayed there 4 times , counting this visit. Our maid did a wonderful job on our room. The pool was warm and clean. The cove is great because the waves are controlled by the huge boulders, and at low tide you can see fish swimming. But, wed asked for a room on a higher floor, but got one on the 5th. In past years they did something special for us for our anniversary, which is in February but I told them were unable to travel this coming February. They didn't do anything this visit.
Great hotel for people who want a quiet place and access to a peaceful beach in the facility’s area ! But if you like to go back and forth between your hotel and downtown like we did you easily lose double the price of a hotel room in the downtown !
Great resort. The food was amazing and very affordable. The pool and beach areas were great and the little convenience store in the lobby was nice to have so close.
El hotel está lindo pero hay demasiado ruido en la calle, los colchones y almohadas demasiado duros y los cuartos con poca iluminación. La comida es buena pero el hotel solo cuenta con un restaurante y es a la carta.
STEPHANI
Stayed 3 nights in Nov 2024
6/10 Okay
Celi
Traveled with family
12 November 2024
Disliked: Property conditions & facilities
Es muy viejo todo. Las almohadas terrible. El colchón más viejo y terrible que nada. Los pisos manchan de rojo todo. Mi ho ruido por la carretera. En general atienden mejor los meseros más a los extranjeros que a los mexicanos. Realmente no volvería.
Las habitaciones están adecuadamente equipadas, el personal es muy cálido, amable y atento, la alberca siempre limpia, la comida muy rica, puedes moverte a cualquier lugar de Vallarta simplemente saliendo del hotel y usando el transporte local, el personal al te da recomendaciones de visitas muy buenas