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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
On beach with outdoor pool for sandy fun near Playa Dorada Golf Course

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Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, open 6:00 AM to 7:00 PM, free cabanas, pool umbrellas
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Gym
The current price is SAR 1,029
SAR 1,318 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 48.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nirvana)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Nirvana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 38.50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 48.50 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 48.50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 20.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Room Superior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

View all photos for Room Junior

Minibar, in-room safe, individually decorated, individually furnished

Room Junior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

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About the neighborhood

Map
Playa Dorada Complex, Puerto Plata, 570000

What's nearby

  • Playa Dorada Golf Course - 1 min walk
  • Playa Dorada - 7 min walk
  • Malecón De Puerto Plata - 7 min drive
  • Embassy of the United States Dominican Republic - 7 min drive
  • Puerto Plata Cable Car - 9 min drive

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Mi Bohio Restaurant - ‬6 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

Upscale all-inclusive resort near Playa Dorada Golf Course
Located close to Lorilar Ranch, Viva Heavens by Wyndham, A Trademark All Inclusive provides an adjacent golf course, a beach bar, and a poolside bar. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Treat yourself to spa services, such as a body wrap, a body scrub, or a body treatment. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The gym offers Pilates classes and fitness classes; other things to do include surfing/body boarding, windsurfing, and parasailing. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • An outdoor tennis court, multilingual staff, and concierge services
  • Coffee/tea in the lobby, ATM/banking services, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 180 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • V Kitchen
  • Blend
  • Rosmarino
  • Puebla 222
  • Sofrito

Things to do

  • Fitness classes
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Fitness center
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sailing
  • Shopping
  • Snorkeling
  • Spa services
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Designated smoking areas
  • Double-glazed windows
  • Local culture & ecosystem education
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM.

Is Viva Heavens by Wyndham, A Trademark All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Heavens by Wyndham, A Trademark All Inclusive?

Self parking is free at this property.

What time is check-in at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, surfing/body boarding, bicycling, and more.

Where is Viva Heavens by Wyndham, A Trademark All Inclusive located?

Located in Playa Dorada, this beachfront resort is next to a golf course and within 3 mi (5 km) of Playa Dorada Golf Course and Lorilar Ranch. Amber Museum is 4.3 mi (6.8 km) away.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 309 out of 882 reviews
Rating 8 - Good. 250 out of 882 reviews
Rating 6 - Okay. 148 out of 882 reviews
Rating 4 - Poor. 81 out of 882 reviews
Rating 2 - Terrible. 94 out of 882 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

GLORIMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Marie is a keeper and so was concierge they help w everything. I cant complain from service to food go back 4 sure
Stayed 3 nights in Feb 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the resort, the staff were friendly.
Stayed 8 nights in Jan 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel staff i encounter in the past year in the Dominican Republic
Stayed 4 nights in Feb 2025

4/10 Poor

Eudy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the service was excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas John, Mercogliano

Traveled with partner
Expedia got us a great deal with this property, greatly appreciated. There were lots of mosquitoes in the evening due to the big pond next to the property, but maybe there isn’t much to do to remedy that? The Italian restaurant’s food wasn’t very good which required a reservation. However, the exception was that the pizzas were always very good, and didn’t require a reservation. The buffet restaurant was always very good, just that restaurant was worth the stay there! The room was very nice, and service was excellent with quick response to any complaints. When we arrived, the safe was broken with the combination function not working, along with a vent fan that was so loud and strong that it shook the floor. Both issues were resolved quickly, but the best solution would have been to have these things working correctly upon checking in to the room, yes? All in all, we enjoyed a lovely stay, and I would visit again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
nice people and good value
Stayed 3 nights in Jan 2025

10/10 Excellent

Bernardo

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Only cheepest liquor available
Stayed 2 nights in Jan 2025

8/10 Good

Himanshu

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay mostly due to staff, especially the entertainment crew who put on great shows every night. Rooms were fine, but when it rained there were drips from the roof! Strangely they charged our companions to reprogram card keys that stopped working, although I wasn't charged. The food was good, but it does get tiring to eat similar things every day. Make your dinner reservations the moment you arrive, especially if you have a larger group.
Stayed 5 nights in Dec 2024

8/10 Good

Luis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The staff was great accommodating all the needs, however the food quality and options where the downfall of any future tips at this particular property.
Stayed 3 nights in Jan 2025

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

MIGDALIA

Liked: Cleanliness, staff & service, property conditions & facilities
The food was excellent very delicious
Stayed 3 nights in Jan 2025

10/10 Excellent

Emmanuel, Fargo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property wad amazing!!
Stayed 5 nights in Jan 2025

4/10 Poor

Jose Luis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s outdated, way to expensive for what they offer. I will not be staying there again
Stayed 1 night in Jan 2025

10/10 Excellent

Alcides

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Jan 2025

10/10 Excellent

Daris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kenia

Traveled with partner
Liked: Cleanliness, staff & service
The room not good it is old and ugly
Stayed 3 nights in Jan 2025

6/10 Okay

Yaliza

Traveled with partner
Liked: Property conditions & facilities
Property was nice, staff was ok majority had an attitude. Rooms are super humid. I called it the wet room. Extremely cold and wet, even with AC off room was still cold. Housekeeping do not changed towels. We had to ask for clean towels. Restaurant were ok, except for the Italian one, mentioning that they did not have Parmesan cheese. I even caught the host grabbing the dessert with her hands no gloves, that is when I got up and walked away. Not much entertainment. It is a very chill resort. Not sure if i would revisit. And I got charged a fee for getting wristbands to have access to the buffet before 3pm check in time.
Stayed 3 nights in Jan 2025

6/10 Okay

Pritam

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Raj

Disliked: Cleanliness, staff & service, property conditions & facilities
Basically I didn't like anything about this property. Food was bad service bad and wi-fi was even worse. The manager was very rude and just didn't care about the guest so no point even letting her know about the problems. I will never stay at any of the viva resorts. Wyndham really needs to do an inspection on this property.
Stayed 6 nights in Dec 2024

4/10 Poor

Kalpesh

Traveled with family
Disliked: Property conditions & facilities
Not much choice of vegetarian food
Stayed 5 nights in Dec 2024

4/10 Poor

Diana E

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Rossanna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food I’ve had in any resort. Loved how they served Dominican dishes which most resort don’t do. The resort can use better entertainment.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harmila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thecstaff was extremely helpful.
Stayed 3 nights in Dec 2024