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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
On beach with outdoor pool for sandy fun near Playa Dorada Golf Course

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Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, open 6:00 AM to 7:00 PM, free cabanas, pool umbrellas
5 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Gym
The current price is SAR 804
SAR 1,029 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 48.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nirvana)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Nirvana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 38.50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 48.50 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 48.50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 20.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Room Superior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

View all photos for Room Junior

Minibar, in-room safe, individually decorated, individually furnished

Room Junior

  • Sleeps 4
  • 2 Full Bed(s) and 2 Twin Bed(s)

About the neighborhood

Map
Playa Dorada Complex, Puerto Plata, 570000

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 km
  • Playa Dorada - 7 min walk - 0.7 km
  • Malecón De Puerto Plata - 7 min drive - 6.5 km
  • Embassy of the United States Dominican Republic - 7 min drive - 6.5 km
  • Puerto Plata Cable Car - 9 min drive - 8.7 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Mi Bohio Restaurant - ‬6 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

Upscale all-inclusive resort near Playa Dorada Golf Course
Located close to Lorilar Ranch, Viva Heavens by Wyndham, A Trademark All Inclusive provides an adjacent golf course, a beach bar, and a poolside bar. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Treat yourself to spa services, such as a massage, a facial, or a body scrub. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The gym offers Pilates classes and yoga classes; other things to do include boat tours, beach yoga, and snorkeling. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • An outdoor tennis court, a 24-hour front desk, and a gift shop
  • A front-desk safe, beach towels, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 180 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

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  • Breakfast included
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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM.

Is Viva Heavens by Wyndham, A Trademark All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Heavens by Wyndham, A Trademark All Inclusive?

Self parking is free at this property.

What time is check-in at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, surfing/body boarding, bicycling, and more.

Where is Viva Heavens by Wyndham, A Trademark All Inclusive located?

Located in Playa Dorada, this beachfront resort is next to a golf course and within 3 mi (5 km) of Playa Dorada Golf Course and Lorilar Ranch. Amber Museum is 4.3 mi (6.8 km) away.

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Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 319 out of 901 reviews
Rating 8 - Good. 253 out of 901 reviews
Rating 6 - Okay. 152 out of 901 reviews
Rating 4 - Poor. 83 out of 901 reviews
Rating 2 - Terrible. 94 out of 901 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very nice and kind during our stay, always offering to help with everything. The food was delicious and the atmosphere was very familiar, for a trip with children it is excellent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the resort, the staff were friendly.
Stayed 8 nights in Jan 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the service was excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

MIGDALIA

Liked: Cleanliness, staff & service, property conditions & facilities
The food was excellent very delicious
Stayed 3 nights in Jan 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property wad amazing!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, everyone was real helpful and efficient. would definitely revisit this property at the drop of the dime!
Stayed 2 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel staff i encounter in the past year in the Dominican Republic
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
nice people and good value
Stayed 3 nights in Jan 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

GLORIMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Marie is a keeper and so was concierge they help w everything. I cant complain from service to food go back 4 sure
Stayed 3 nights in Feb 2025

4/10 Poor

Ann Marie

Not enought pool chairs or beach chairs. Impossible to get dinner reservations. Small plastic cups for everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Rossanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food I’ve had in any resort. Loved how they served Dominican dishes which most resort don’t do. The resort can use better entertainment.
Stayed 2 nights in Dec 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet small relaxing not so much crowd it
Stayed 6 nights in Nov 2024

10/10 Excellent

Alcides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Jan 2025

10/10 Excellent

Bernardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Only cheepest liquor available
Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Viva Heavens. Our room was spacious and had balcony. Food and drinks were decent. The main dining buffet does open late (6:30) so if you like to eat early this isn’t ideal. The beach area was clean and had plenty of loungers and had the option of being in the shade or in the sun. Only down side was a couple of nights we were awoken by people yelling and partying at 2:00 in the morning and the staff didn’t seem to take notice or care. We also noticed some guests would place their t-shirts/ towels around the pool area to claim a spot then go to the beach or the dining area so that no else could sit there. This limited the seating around the pool. Overall great stay and good value for the money.
Stayed 6 nights in Mar 2025

6/10 Okay

alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall not bad! We did had a great time at the beach, the beach is clean and nice. Beach volleyball was fun! And there is always beach chairs available which is so convinient! The stuff members are amazing 👏 But few things we didnt like...the premium drinks are only for viva members and you absolutely can not do an upgrade for an additional price, that was very dissapointing! Our TV in the room didnt work, and they offered to change the room after couple days, which at that point was pointless.
Stayed 9 nights in Feb 2025

8/10 Good

Ramakrishna

Liked: Cleanliness, staff & service, property conditions & facilities
We had very good experience..
Stayed 3 nights in Nov 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service
The staff was great accommodating all the needs, however the food quality and options where the downfall of any future tips at this particular property.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good stay overall. The food was just a little bland for my taste but not terrible.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nancy A

Very peaceful relaxing
Stayed 2 nights in Nov 2024

6/10 Okay

Tina Marie

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very friendly. The buffet food was very limited and not very appetizing. The a la carte restaurants were clean and the food tasty. Rooms were somewhat clean. Inadequate quantity of bath towels. No body lotions or other amenities. Very limited activities. Hotel did not live up to prior reviews and should not be considered a 4 star.
Stayed 5 nights in Feb 2025

8/10 Good

FRANKLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for 3 nights. Food and amenities were good.
Stayed 4 nights in Jul 2024

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
This stay was a mixed bag. Service was excellent. Food was uneven: a dinner in the Mexican restaurant was great, in the Italian one regrettable. Activities were limited, despite staff enthusiasm. And there seemed to be enough loungers almost all the time, a big plus. Great shower, too. But the big problem was terrible internet: cellular in-room wifi, and even lobby internet (though this latter was sometimes ok). And various room details need upgrading: lighting, bathroom hooks, drawers—not costly improvements (and we had a large room with sitting area)! The Playa Dorada area is very nice, and with only a few hotels. But we are unlikely to return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Harmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thecstaff was extremely helpful.
Stayed 3 nights in Dec 2024