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Marien Puerto Plata - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Playa Dorada

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marien Puerto Plata - All Inclusive

Outdoor pool, sun loungers
Sauna, spa tub, steam room, body treatments, hydrotherapy, aromatherapy
Outdoor pool, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Nightclub

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Room service
  • Breakfast included
  • Parking included

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Superior Room, 1 King Bed, Pool View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Pool View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Superior Room, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Garden View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Superior Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Adults Only)

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View (Adults Only)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View (Adults Only)

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View (Adults Only)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View (Adults Only)

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View (Adults Only)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Adults Only)

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Garden View (Adults Only)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room (Deal of the Day)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 1 Bedroom, Ocean View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 122 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 122 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Family Suite, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 201 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, Ocean View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Family Suite, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 201 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 King Bed, Garden View (Adults Only)

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Garden View (Adults Only)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Garden View (Adults Only)

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Superior Room, Garden View (Adults Only)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Garden View

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 122 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Senator Puerto Plata

On private beach
Pool
Breakfast included
All inclusive
7.4 out of 10, Good, (1168)
The price is SAR 1,220
SAR 1,561 total
includes taxes & fees
9 Jan - 10 January 2025
Senator Puerto Plata

About the neighborhood

Map
Carretera Luperón, Km. 4.5, Complejo Turístico, Puerto Plata, Puerto Plata, 57000

What's nearby

  • Playa Dorada Golf Course - 4 min drive - 2.5 km
  • Embassy of the United States Dominican Republic - 5 min drive - 4.7 km
  • Fort San Felipe - 7 min drive - 5.7 km
  • Puerto Plata Cable Car - 7 min drive - 6.8 km
  • Playa Dorada - 7 min drive - 3.1 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 32 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬6 min walk
  • ‪Sakura Restaurante Japonés - ‬6 min walk
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min walk
  • ‪La Locanda - ‬3 min drive
  • ‪Gran Ventana Beach Bar - ‬4 min drive

About this property

Marien Puerto Plata - All Inclusive

Upscale all-inclusive property near Playa Dorada
A free breakfast buffet, a casino, and a nightclub are just a few of the amenities provided at Marien Puerto Plata - All Inclusive. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in hydrotherapy, a body treatment, and a massage at Be Relax Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include windsurfing. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a poolside bar and a terrace.
You'll also find perks like:
  • An outdoor pool and a children's pool, with a waterslide and sun loungers
  • Free self parking
  • 2 outdoor tennis courts, supervised childcare (surcharge), and a gift shop
  • Beach umbrellas, meeting rooms, and smoke-free premises
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 584 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and minibars (stocked with some free items).
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 8 restaurants
  • 5 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Buffet
  • Mylos
  • Rodizio
  • Oralé
  • Snack

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Hydrotherapy
  • Massages
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Casino (1615 square feet of space)
  • Casino gaming table
  • Casino slot machine
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Be Live Grand
Be Live Grand Marien
Be Live Grand Marien All Inclusive
Be Live Grand Marien All Inclusive Puerto Plata
Be Live Grand Marien Puerto Plata
Be Live Marien
Grand Be Live
Grand Marien
Grand Marien Be Live
Live Grand Marien
Be Live Collection Marien All Inclusive Puerto Plata
Be Live Collection Marien All Inclusive
Be Live Collection Marien Puerto Plata
Be Live Collection Marien
Be Live Collection Marien All Inclusive All-inclusive property
Be Live Collection ien Inclus
Marien Pueto Plata
Marien Pueto Plata All Inclusive

Frequently asked questions

Does Marien Puerto Plata - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Marien Puerto Plata - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marien Puerto Plata - All Inclusive?

Self parking is free at this property.

What time is check-in at Marien Puerto Plata - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Marien Puerto Plata - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Marien Puerto Plata - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, tennis, and more.

Where is Marien Puerto Plata - All Inclusive located?

Nestled on the beach, this Costa Dorada property is 1.5 mi (2.4 km) from Lorilar Ranch and 1.9 mi (3 km) from Playa Dorada. Long Beach and Cosita Rica Beach are also within 2 mi (3 km).

Marien Puerto Plata - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 371 out of 1008 reviews" "
Rating 8 - Good. 223 out of 1008 reviews" "
Rating 6 - Okay. 161 out of 1008 reviews" "
Rating 4 - Poor. 118 out of 1008 reviews" "
Rating 2 - Terrible. 135 out of 1008 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Nice lobby architecture seen from Pool área, suggesrive of Taíno culture. Large beautiful clear Pool with various sections and central fountains. Excellent and plentiful food in buffet, varied themes nightly, with three a la carte restaurants. Pleasant and helpful staff. Sadly ocean was too rough for swimming-first time in 30 years of visitong POP.
Stayed 14 nights in Dec 2024

6/10 Okay

Hamilton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Raymond

Traveled with partner
Liked: Staff & service
The building which is under construction is a mosquito farm. There were so many mosquitoes on that side of the resort. I counted a total of 15 bites in one afternoon. Besides that, everything else was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

carmen, providence

Stayed 3 nights in Nov 2024

6/10 Okay

Agustin

dont like the fact that they only serve pork at breakfasts
Stayed 2 nights in Dec 2024

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, property conditions & facilities
The facilities need major remodel. My room smelled like wet oil based paint and the food was the most disappointing I’ve ever had at a resort. This place is so depressing 😕
Stayed 1 night in Dec 2024

8/10 Good

EMEAL

Liked: Cleanliness, staff & service, property conditions & facilities
The bedrooms and bathrooms need improvement
Stayed 3 nights in Dec 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Two minutes through the gate I was ready to leave. And it went down hill from there. Don’t stay there. You can get way better food at 7/11. I’m not exaggerating.
Stayed 3 nights in Dec 2024

10/10 Excellent

Everett, Cedar hill

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👌
Stayed 3 nights in Nov 2024

10/10 Excellent

Massiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Helena Adamcova, Guttenberg

Traveled with family
Disliked: Cleanliness, staff & service
Food only got better when more people arrived. Staff seem to want tip for every little thing
Stayed 6 nights in Nov 2024

2/10 Terrible

Tia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is properly outdated. Very moldy beyond means. The roof is leaking very limited activities. The staff is rude and don’t seem to care about anything. Which only means the managers are the same.
Stayed 3 nights in Nov 2024

8/10 Good

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property was nice, but the rooms had issues
Stayed 2 nights in Nov 2024

8/10 Good

Preferred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms outdated but clean. Beach is useless. Was filled with debri and alot of coral in water.
Stayed 3 nights in Nov 2024

6/10 Okay

DIOSMIN

Stayed 4 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Had fun
Stayed 5 nights in Nov 2024

8/10 Good

Ariana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall stay was good. I did have to wait to check in for an hour and a half even though check in is at 3pm. I also notice the ac was leaking in my room but they immediately fixed it. Great food!
Stayed 4 nights in Sep 2024

8/10 Good

Yajaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all nice and respectful and helpful! Sad that the whole time was raining but still enjoyed my stay. The only thing was that the even though i turned off the AC the room felt freezing like the AC was still on. (Good to know that on a hot day it will work lol) the food was honeslty good in all restuarants but not the buffet even the midnight food was good too. SHOUTOUT TO THE GUYS THAT WORKED OVERNIGHT SNACK BAR LOVED THEM THEY WERE AWESOME AND SUPER KIND WISH I GOT THEIR NAMES !!! :)
Stayed 4 nights in Oct 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
People were friendly
Stayed 3 nights in Nov 2024

6/10 Okay

YMELDA

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My airline cancelled my flight heading to the DR it was disappointing that I couldn't receive compensation for missing our first night there. On that note, the staff @ the buffets were professional helpful and friendly. I have to say the "Mexican" restaurant! Not sure why they call it Mexican?! It was not close to being Mexican food. Bad Overall the staff through out the resort were very hospitable!
Stayed 7 nights in Feb 2024

4/10 Poor

JOSE

Disliked: Staff & service
Im white skin and when the staff think that I was an American, they treat me very good but when I talk spanish, the treatment change. Staff have to treat persons good.
Stayed 1 night in Oct 2024

8/10 Good

Maria, Bronx

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La estadía está bien la comida no mucha variedad pero sabe buena la temperatura nos no dejo disfrutar más pero está agradable el lugar
Stayed 2 nights in Oct 2024

4/10 Poor

Ralphie

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were on the 3rd floor of one of the buildings. The entire building smelled like mold/mildew and the smell get worse as you go up to the 3rd floor. For about 3 of the 5 days I was there there was a chunk of the ceiling that rotted away and fell on the ground, no one cleaned it at all all week. The building clearly smells like they have a roof leak and their attic area is likely full of mold/mildew which is unsafe to have people breathing this. This is the 3rd time my family has visited this resort and regretfully it is the last time. The food was mediocre and no real authentic foods. The rice/beans do not taste good, the mango, the queso frito, all those authentic foods are made with low quality food because it does not taste good. They have pictures of what the food looks like and the food they offer does not match. The staff and the pool is the only reason why we did not just leave the place. Everyone is very polite and the pool is fun although the waterfall areas need to be cleaned there's mold/mildew on the rock material itself. I have always been a fan of this place ever since the 1st time we brought our family but this place has gone down hill unfortunately. They need to resolve the mold/mildew issue because that is likely causing people life threatening harm to be breathing that. Think about all the little kids and babies staying at this resort breathing in mold/mildew. If there is a health department or any means to very that this place is mold free it would fail.
Stayed 5 nights in Oct 2024