8/10 Good
micaela f.
16 October 2024
Liked: Cleanliness
Great location
The house was comfortable and pretty clean. Access to the Mayan was a great bonus. There was an issue at check-in. I asked about early check- in and was told it would be $40.00. I said that was great but asked if it was guaranteed early check-in as we didn’t want to drive all that way and then have nowhere to go if the unit wasn’t ready. We were told yes it was guaranteed. We left earlier and of course when we went to check in we were told the unit was not ready so we had to sit out on the deck in the heat for a little over an hour while it was finished being cleaned. Some more direction for check out would’ve also been helpful. There wasn’t any information in the book in the unit nor did I receive an email so we had to call the property manager on a Sunday morning and ask where to leave the keys, etc..Those were minor issues and we had a great long weekend!
micaela f.
Stayed 3 nights in Oct 2024