The room was clean, our balcony was over the ravine so at least we had a view, belting water pressure in shower and plenty of hot water. The staff were pleasant and helpful. Towels changed and soap left in the bathroom.
The beds were comfortable for the price, but don’t expect to get a good nights rest, as between Ramon singing in the attached restaurant and the ravine, were there are cockerels that crow through the night, I never had a decent nights sleep for a week.
The kitchen was minimal, two hob rings, sink, cutlery, coffee maker with filters, two pots and a frying pan. The dishes were 70’s style smoked Pyrex, and the cups were small. No kettle so boiled water was from a big pot as there wasn’t a saucepan to do. No dishcloth, sponge or detergent left to clean up so all dishes were rinsed thoroughly best I could.
Parking is difficult, especially on a Friday and Saturday, but you need a car as there isn’t much at Puerto de la Cruz really, boat trips are from the south of the island.
We and another occupant had issues with the key cards not unlocking the doors, which mean’t that we had to go to the neighbouring hotel for two days to get them to let us in until one of the hotel guys fixed it.
This is not the worse place to stay, very basic, but the cockerels were an issue for me.