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Apartamentos Alta

3.0 star property
Soak up city vibes on the rooftop terrace or dive into adventure at Lago Martianez Swimming Pools. A perfect retreat awaits with multilingual staff to guide you.

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Photo gallery for Apartamentos Alta

Outdoor pool
Blackout drapes, free cribs/infant beds, free WiFi, bed sheets
Exterior
View from property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Kitchen
  • Outdoor Space
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Apartment, 2 Bedrooms

18-inch TV with satellite channels

Standard Apartment, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
TV
2 bedrooms
  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
TV
Separate bedroom
  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom (Triple)

Balcony

Apartment, 1 Bedroom (Triple)

Highlights

Balcony
Separate sitting area
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
TV
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (5 Adults)

Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms (5 Adults)

Highlights

Balcony
Separate sitting area
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
TV
2 bedrooms
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Sofa Beds OR 4 Twin Beds

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About the neighborhood

Map
Calle Aguilar y Quesada 5, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Lago Martianez Swimming Pools - 7 min walk
  • La Paz Lookout - 10 min walk
  • Plaza del Charco - 11 min walk
  • Taoro Park - 14 min walk
  • Loro Park - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive

Restaurants

  • ‪Bar el Camino - ‬2 min walk
  • ‪Zicatela - ‬4 min walk
  • ‪Apricot - ‬13 min walk
  • ‪Vinoteca Con Pasión - ‬4 min walk
  • ‪Cafeteria Mini Golf - ‬11 min walk

About this property

Apartamentos Alta

Aparthotel with a rooftop terrace, a short walk to Lago Martianez Swimming Pools
An outdoor pool, a rooftop terrace, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a TV in a common area are onsite. Each apartment provides a TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a balcony.
Apartamentos Alta offers 30 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs.

This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Satellite television is provided.

Recreational amenities at the aparthotel include an outdoor pool.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (EUR 7 per day)
  • On site car rental

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Toaster
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub
  • Hair dryer
  • Towels provided

Living spaces

  • Library
  • Sitting area

Entertainment

  • 18-inch TV with satellite service
  • TV in a common area

Outdoor areas

  • Balcony
  • Rooftop terrace
  • Terrace

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe (surcharge)

Location highlights

  • Near the boardwalk/promenade
  • In the city center

Things to do

  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 30 rooms
  • 7 floors
  • 1 building
  • Built in 1998

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 7 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Apartamentos Alta
Apartamentos Alta Aparthotel
Apartamentos Alta Aparthotel Puerto de la Cruz
Apartamentos Alta Puerto de la Cruz
Apartamentos Alta Hotel Puerto De La Cruz
Apartamentos Alta Tenerife/Puerto De La Cruz
Apartamentos Alta Aparthotel
Apartamentos Alta Puerto de la Cruz
Apartamentos Alta Aparthotel Puerto de la Cruz

Frequently asked questions

Does Apartamentos Alta have a pool?

Yes, this property has an outdoor pool.

Is Apartamentos Alta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Apartamentos Alta?

Self parking is available for EUR 7 per day.

What time is check-in at Apartamentos Alta?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Apartamentos Alta?

Check-out is at noon.

Where is Apartamentos Alta located?

Located in the heart of Puerto de la Cruz, this aparthotel is within a 10-minute walk of Martianez Shopping Centre and Lago Martianez Swimming Pools. San Telmo Promenade and Playa Martianez are also within 5 minutes.

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Apartamentos Alta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 113 reviews
Rating 8 - Good. 59 out of 113 reviews
Rating 6 - Okay. 24 out of 113 reviews
Rating 4 - Poor. 7 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Inger

Liked: Cleanliness, room comfort, communication
Kommer gerne tilbage til dette hotel.
Særdeles venligt og kompetent personale. Super gode senge og ellers ok men enkelt udstyret. Udsigten kedelig og kun sol i hjørnet på terrassen i ca 35 min. Beliggenheden perfekt, og det var fred og ro. Ingen trafikstøj eller støj fra barer eller naboer.
Stayed 4 nights in Jan 2024

8/10 Good

Vanessa

Stayed 2 nights in Sep 2023

8/10 Good

Alessandro

Liked: Communication
Una settimana al nord
Struttura datata ma in posizione eccellente. Eravamo all’ottavo piano e si vedeva il mare da uno squarcio del terrazzo. Arredi datati e minimalisti, pochi utensili da cucina, il minimo indispensabile. Il bagno vecchio e maleodorante, puzza di fognatura perenne. Personale cortese e disponibile. A due passi dal centro ma con grossi problemi di parcheggio, 2 sere su 7 siamo stati costretti a parcheggiare nel parcheggio a pagamento della struttura, € 7. Proprio di fronte c’è il supermercato Mercadona.
Stayed 7 nights in Jul 2023

8/10 Good

Monica

Stayed 2 nights in Jul 2023

2/10 Terrible

Stig

Liked: Communication
Disliked: Cleanliness, room comfort
Fryktelig Dårlig
Dette hotellet er så slitt og dårlig at det burde ha vært stengt og renovert. Veldig bråkete rundt hotellet, renholdet var meget dårlig. Eneste som var bra var store rom, men sengene var forferdelige. Rett og slett det dårligste hotellet jeg og min familie har bodd på noen gang.
Stayed 4 nights in Jul 2022

8/10 Good

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are in a good location and the staff are helpful. It had basic but comfortable furnishings and was spacious with a large balcony. Any problems were dealt with quickly. Shame about the view of the derelict building opposite, but guess they can't do much about that! All in all good value for a central stay if you don't need or want luxury.
Stayed 7 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Toimiva perushuoneisto hyvällä sijainnilla
Ensiksi saatu huone ei aivan vastannut toiveita, mutta viestiminen hotellin kanssa oli todella hyvää ja saimme vaihdettua nopeasti parempaan! Tilava, perussiisti huoneisto josta löytyi kaikki tarvittava. Positiivinen kokonaiskuva.
Stayed 7 nights in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Staff & service
Isot huoneet ja minulle sopivat varusteet. Iso parveke. Edullinen aamupala.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Correcto. Personal muy agradable. Apartamento amplio
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
prijs kwaliteit verhouding is prima, de meeste mensen bij de receptie zijn super vriendelijk en behulpzaam. op 1 dame na
Stayed 14 nights in Aug 2019

8/10 Good

Harriet Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Mar 2019

8/10 Good

Verified traveler

Edulinen js hyvä sijainti. Aamupala vaatimaton mutta riittävä.
Stayed 7 nights in Dec 2018

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
second stay for us at alta apts. best value in puerto de la cruz.
Stayed 25 nights in Nov 2018

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отдых
Всё очень хорошо.
Stayed 14 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Meget nemt til de forskellige steder, dejligt at opholde sig der, men møblerne trænger til at blive stiftet.
Stayed 22 nights in Oct 2018

4/10 Poor

paula

Fräscht hotell med mycket rena rum, trevlig personal och god service. Frukosten var ganska ordinär men varmhållningen kan bli bättre. Poolen var liten men erbjöd dock ett mycket svalt dopp om man ville stanna på hotellet och sola. Vi återkommerkommer gärna till apt.Alta.
Stayed 14 nights in Nov 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy holiday
We have stayed at the Alta Apartments many times.It is basic but clean and friendly The location is perfect for everything. we will be pleased to go there again.
Stayed 21 nights in Oct 2018

8/10 Good

albert

Liked: Cleanliness, room comfort
Buen lugar
Buena relacion calidad precio pero faltan pequenos detalles, no hay jabon para lavar los platos, aunque sea un poco, y cosas asi
Stayed 4 nights in Oct 2018

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Location, staff, value for money amazing, but the apartments are tired and need updating.
Stayed 7 nights in Oct 2018

10/10 Excellent

Ruud, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi en leuk apartement fijn dat elke kamer een balkon heeft! Beetje verouderd maar de gemakken zijn er. 3min lopen en je staat op de boulevard 20min naar het strand. Personeel is vriendelijk! Ontbijt service die niet duur is. Zeker een aanrader!
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Sencillo pero correcto, acorde con el precio. Lo mejor, la amplitud. El sofá incomodísimo y para fregar los platos la postura ortopédica ya que hay un armario grande justo a la altura de la cabeza. El garage empinado y algo estrecho pero factible. La televisión bastante bien. Pocos enchufes. Cocina muy simple
Stayed 5 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desaliñado
El complejo está sin actualizar. El WiFi no funciona bien, los elementos de menaje (platos, vasos, cubiertos..) son muy viejos están muy usado y da verdadero asco usarlos. Las toallas limpiasconservan manchas antiguas y el personal (excepto el de limpieza) no es excesivamente agradable.
Stayed 7 nights in Sep 2018

8/10 Good

Elin

Mycket trivsamt. Trevlig personal. Bra läge.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Bien. El apartamento es amplio, está limpio y es cómodo. El personal es muy amable, está céntrico y justo en frente hay un centro comercial. Como consejo, creo que debería haber un microondas y un congelador que realmente sea un congelador (para meter helados, por ejemplo). Hay espacio de sobra en la cocina y se ahorraría luz.
Stayed 2 nights in Aug 2018