If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
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Designated smoking areas (fines apply)
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Ceiling fan
Bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
60-inch flat-screen TV
Cable channels
Food and drink
Cookware/dishes/utensils
Kitchenette
Outdoor space
Yard
More
Desk
Individually decorated
Individually furnished
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Restauro
Casa Restauro Hotel
Casa Restauro Puebla
Casa Restauro Hotel Puebla
Frequently asked questions
Is Casa Restauro pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Casa Restauro?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.
What time is check-out at Casa Restauro?
Check-out is at 1:00 PM.
Where is Casa Restauro located?
Located in Puebla Historic Center, this hotel is within a 5-minute walk of Los Sapos Bazaar and Zócalo de Puebla. Callejon del Sapo and Amparo Museum are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 29 minutes by foot.
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Casa Restauro Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excelente ubicación junto al Mercado de Los Sapos. El personal muy amable y dispuesto a ayudar en todo momento.
El único inconveniente es que no tiene estacionamiento y si dejas tu auto afuera, tiene el riesgo de que lo dañen. por las noches, una zona con mucha actividad y fiesta hasta muy tarde.
Por lo demás, son pocas habitaciones y puedes pasar una estancia tranquila. Además, el Restaurante con una excelente comida
Importante mencionar que no es como tal un hotel, es tipo AIRBNB y nosotros llegamos muy tarde y no hay quien te reciba, en el sentido de si tienes algún tema con la habitación, solo está el conserje. No hay estacionamiento incluido por lo que hay que considerar ese gasto extra.
Otro tema, en la habitación había un domo que entra mucha luz en la mañana, efectivamente hay un switch para cerrarlo pero no hay información en la habitación de eso, entonces nos despertó la luz tan temprano, se nos hizo mas gusto eso que no nos comentaran.
Jorge Luis Rueda
Stayed 1 night in Feb 2023
8/10 Good
Ernesto
9 October 2022
Liked: Cleanliness, room comfort, communication
Buena experiencia con alguna áreas de oportunidad
Gran lugar, la arquitectura histórica e increíble y la decoración contemporánea de muy buen gusto!!
La ubicación del lugar no podría estar mejor, todo lo interesante del centro está a unos pasos!!
Un poco oscuro en general y con poca privacidad, ya que a través de las ventanas se ve todo!
El baño también tiene poca privacidad, por tema de diseño y ubicación, podría estar mejor aprovechado….
al ser un loft, sería bueno contar con algunas amenidades básicas, tipo café o agua.
El restaurante no da desayunos, así que alguna opción continental estaría bueno!!
Ernesto
Stayed 2 nights in Oct 2022
10/10 Excellent
Cristiano
18 September 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lindo lugar para relajarse y disfrutar. Decoración del departamento estuvo 10
Don't recommend. Horrible rude staff, this is an AirBNB NOT a hotel. If they can't meet you to get you the key they will ask you to cancel through hotels.com where you don't get a refund and any dispute takes multiple days and HOURS on the phone. A week later and ruined vacation I still never got an apology or a refund.