Camino Real Hotel & Suites Puebla

5.0 star property
Luxury hotel connected to a shopping center in Angelópolis with a full-service spa

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Photo gallery for Camino Real Hotel & Suites Puebla

Interior
Bar (on property)
Outdoor pool, pool umbrellas
Bar (on property)
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Golf view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • Sleeps 5
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Select Comfort bed
Egyptian cotton linens
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Basic Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Down duvet
Select Comfort bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Select Comfort bed
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

Loft, 1 Queen Bed

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms (2 King Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • Sleeps 5
  • 2 King Beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Select Comfort bed
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
VIA ATLIXCAYOTL PLAZA ESPACIO LA VISTA, COUNTRY, 3204, San Andrés Cholula, PUE, 72180

What's nearby

  • La Vista Country Club - 5 min walk
  • University Cultural Center of BUAP - 17 min walk
  • Angelopolis Commercial Center - 4 min drive
  • Metropolitan Auditorium - 4 min drive
  • Zócalo de Puebla - 10 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Mr. Pampas - ‬3 min walk
  • ‪Villa Rica Restaurante - ‬11 min walk
  • ‪Brasa Negra - ‬1 min walk
  • ‪Intro Restaurant - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk

About this property

Camino Real Hotel & Suites Puebla

Luxury family-friendly hotel near Angelopolis Commercial Center
A golf course, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at Camino Real Hotel & Suites Puebla. Get out on the links at this hotel and enjoy amenities such as a restaurant with golf course views. Indulge in a manicure/pedicure and a hot stone massage at EXHALA, the onsite spa. The on-site international cuisine restaurant, La Huerta, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a free daily manager's reception and a rooftop terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • ATM/banking services, an elevator, and a porter/bellhop
Room features
All 149 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Egyptian cotton sheets, Select Comfort beds, and down comforters
  • Bathrooms with showers and hair dryers
  • LED TVs with satellite channels and DVD players
  • Childcare services, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per stay)
  • Available in some public areas: WiFi (MXN 150 per stay)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (MXN 120 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–noon on weekdays and 6:00 AM–10:30 AM on weekends: MXN 365 for adults and MXN 190 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • La Huerta

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Full-service spa
  • Golf course
  • Outdoor pool
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting services
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • LED TV
  • Pay movies
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 365 for adults and MXN 190 for children
  • Fee for in-room wireless internet: MXN 150 per stay (rates may vary)
  • Fee for wireless internet in public areas: MXN 150 per stay (rates may vary)
  • Airport shuttle fee: MXN 60 per vehicle (one-way)
  • Valet parking fee: MXN 120 per night
  • Rollaway bed fee: MXN 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Camino Real Hotel Puebla
Camino Real Puebla
Camino Real Hotel Suites Puebla
Camino Real & Suites Puebla
Camino Real Hotel Suites Puebla
Camino Real Hotel & Suites Puebla Hotel
Camino Real Hotel & Suites Puebla San Andrés Cholula
Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula

Frequently asked questions

Does Camino Real Hotel & Suites Puebla have a pool?

Yes, this property has an outdoor pool.

Is Camino Real Hotel & Suites Puebla pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Camino Real Hotel & Suites Puebla?

Self parking is free at this property.

What time is check-in at Camino Real Hotel & Suites Puebla?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Camino Real Hotel & Suites Puebla?

Check-out is at 1 PM.

Does Camino Real Hotel & Suites Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 60 per vehicle applies.

Where is Camino Real Hotel & Suites Puebla located?

This family-friendly San Andrés Cholula hotel is located in the entertainment district, within 1 mi (2 km) of International Baroque Museum, University Cultural Center of BUAP, and Anahuac University. Estrella de Puebla Observation Wheel and Angelopolis Commercial Center are also within 3 mi (5 km).

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Camino Real Hotel & Suites Puebla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 80 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eddie.rocha.bra, Los Ángeles, California.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel at a very affordable rate. The staff is very kind, specially the ones from "food & beverage".
Stayed 1 night in Jul 2020

8/10 Good

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
But problems in the check in
Stayed 2 nights in Sep 2020

10/10 Excellent

EAB, Villahermosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen un excelente protogolo de higiene a la llegada por el tema covid, la habitación impecable y la atención del personal perfecta!
Stayed 1 night in Jul 2020

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradecida
EXCELENTE atención y servicio...gracias
Stayed 2 nights in Jul 2020

4/10 Poor

Manuel

Liked: Staff & service
Una regular experiencia
El protocolo de Covid es bueno, pero solo en la entrada; no tratan igual turismo nacional que extranjero; había pedido un tipo de habitación y me dieron algo totalmente diferente y más caro... La habitación estaba limpia pero había telarañas en el techo Una tele no funcionaba correctamente
Stayed 1 night in Jul 2020

2/10 Terrible

Eulalio Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nefasto!!
La Peor experiencia!!! Llegando Al hotel en esta contingencia con familia !!! Reservamos y pagamos Para garantizar dormir en un lugar limpio y tranquilo para mi familia!!! Llegamos y el hotel cerrado!!! Y tuve estar buscando con mi familia y el temor de la contingencia!!! Peor peor peor!!!
Stayed 1 night in Jun 2020

2/10 Terrible

GUILLERMO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo hoteles.com
Pesimo hoteles.com reservaron y cobraron la estancia. Al llegar al hotel cerrado. Y por su política de tarifa no reembolsable perdi mi dinero, ni el hotel camino real puebla y hoteles.com responden
Stayed 1 night in Jun 2020

2/10 Terrible

Antonio, Orlando, FL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not corteous at all, the amenities were very poor maintained. Rooms were old and out fashioned. The location is good
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Teresita de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE LUGAR!
ES UN EXCELENTE HOTEL CON EXCELENTE SERVICIO HABITACION ALIMENTOS, ME ENCANTO!
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Amenities
Stayed 3 nights in Mar 2020

10/10 Excellent

ZAID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho, solo me gustaría que el estacionamiento fuera gratuito para los que se quedan más de 2 días, y también que tuvieran o vigilarán más en cuanto a los que se hospedan, los del cuarto de alado tenían fiesta en la madrugada, precia que iban a romper las paredes (habitación 1410) y nadie se daba cuenta, un poco más de vigilancia estaría estupendo, sobre todo para los que vamos a descansar. Faltó que el gimnasio estuviera disponible.
Stayed 3 nights in Mar 2020

4/10 Poor

JAVIER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Complicado
Se ve que están pésimamente mal organizados y el hotel de por sí es un hotel complicado
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

4/10 Poor

odilón

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ojala y mejoren ustedes y el hotel
Nunca funcionó el aire acondicionado de la habitación y se les dijo desde que llegamos. El parking pésimo no hubo un día que no esperara más de quince o veinte minutos para que me lo trajeran y además pague, no lo que ustedes me habían o lo que me contestaron cuando ya había terminado mi estancia
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción en Puebla. Muy buen servicio de todo el personal! Muchas gracias!
Stayed 1 night in Mar 2020

10/10 Excellent

VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los precios del restaurante estan de locos y que cobren el estacionamiento esta muy mal.
Stayed 3 nights in Mar 2020

8/10 Good

RAFAEL

Liked: Cleanliness, property conditions & facilities
Buen hotel pero puede mejorar
Buen hotel pero es caro para el servicio que proporciona es incomodo pagar por el estacionamiento, muy mal el gimnasio
Stayed 2 nights in Mar 2020

10/10 Excellent

Susana

Stayed 3 nights in Mar 2020

2/10 Terrible

Jose Luis

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Mal servicio.
Nos entregaron el cuarto a las 5 de la tarde. Las señoritas de recepción totalmente rebasadas e incluso algunas de mal humor. El servicio para pedir algún articulo al cuarto tarda hora y media. El concierge lo mismo. En general no tienen la capacidad para atender tanta gente.
Stayed 1 night in Mar 2020

2/10 Terrible

daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020