Aristos Puebla Reviews, Deals & Photos 2024

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Luxury Puebla hotel in Puebla Historic Center with a nightclub

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Pool

Hot Tub

Bar

Breakfast available

Parking available

Air conditioning

Room options

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

Executive Room

Highlights

Air conditioning

Connecting rooms available

Blackout drapes/curtains

Shower/tub combination

Hair dryer

Private bathroom

Satellite channels

17 sq m
City view
Sleeps 2
2 Double Beds

Presidential Suite, 1 Bedroom

Highlights

Air conditioning

Connecting rooms available

Separate bedroom

Blackout drapes/curtains

Shower/tub combination

Hair dryer

Private bathroom

City view
Sleeps 4
2 Double Beds OR 1 Double Sofa Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Blackout drapes/curtains

Shower/tub combination

Hair dryer

Private bathroom

Satellite channels

17 sq m
City view
Sleeps 3
1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Blackout drapes/curtains

Shower/tub combination

Hair dryer

Private bathroom

Satellite channels

12 sq m
City view
Sleeps 3
1 King Bed

Junior Suite, 1 Bedroom, Accessible, City View

Highlights

Air conditioning

Connecting rooms available

Blackout drapes/curtains

Shower/tub combination

Hair dryer

Private bathroom

Satellite channels

100 sq m
City view
Sleeps 2
1 Double Bed

Standard Double Room

Highlights

Air conditioning

Connecting rooms available

Blackout drapes/curtains

Shower/tub combination

Hair dryer

Private bathroom

Satellite channels

15 sq m
City view
Sleeps 4
2 Double Beds

Superior Double Room

Highlights

Air conditioning

Connecting rooms available

Blackout drapes/curtains

Shower/tub combination

Hair dryer

Private bathroom

Satellite channels

City view
Sleeps 4
2 Queen Beds

Business Room

Highlights

Air conditioning

Connecting rooms available

Blackout drapes/curtains

Shower/tub combination

Hair dryer

Private bathroom

Satellite channels

City view
Sleeps 4
2 Queen Beds

Suite, 1 Double Bed

Highlights

Air conditioning

Connecting rooms available

Blackout drapes/curtains

Shower/tub combination

Hair dryer

Private bathroom

Satellite channels

9.3 sq m
City view
Sleeps 2
1 Double Bed

Suite, 1 Bedroom

Highlights

Air conditioning

Connecting rooms available

Separate bedroom

Blackout drapes/curtains

Shower/tub combination

Hair dryer

Private bathroom

9 sq m
City view
Sleeps 4
2 Double Beds

Similar properties

Pool

Pet friendly

Free WiFi

Restaurant

SAR 203 total

includes taxes & fees

24 Nov - 25 Nov

About the neighborhood

Av. Reforma, 533, Col. Centro, Puebla, PUE, 72000

What's nearby

Zócalo de Puebla - 8 min walk - 0.7 km
Puebla Cathedral - 10 min walk - 0.9 km
Puebla Convention Center - 18 min walk - 1.5 km
Angelopolis Commercial Center - 7 min drive - 4.8 km
Centro Expositor - 9 min drive - 5.4 km

Getting around

Puebla–Cholula Tourist Train Terminal - 16 min walk
Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

‪Salon familiar Corona - ‬2 min walk
‪Taqueria la Michoacana de Don Panchito - ‬2 min walk
‪La Michoacana - ‬2 min walk
‪Café Tres Gallos - ‬1 min walk
‪Ocho30.4 - ‬1 min walk

About this property

Aristos Puebla

Luxury hotel near Zócalo de Puebla

Near Puebla Cathedral, Aristos Puebla provides a nightclub, a rooftop terrace, and shopping on site. For some rest and relaxation, visit the sauna or the steam room. The on-site Mexican cuisine restaurant, Colorines, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.

You'll also find perks like:

An outdoor pool and a children's pool
Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
Multilingual staff, meeting rooms, and concierge services
Smoke-free premises, a TV in the lobby, and wedding services

Room features

All 152 rooms include comforts such as air conditioning, as well as perks like free WiFi and room service.

Other conveniences in all rooms include:

Bathrooms with shower/tub combinations and free toiletries
TVs with satellite channels
Wardrobes/closets and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transportation

Secured self parking on site (MXN 50.00 per day; includes in/out privileges)
Secured covered valet parking on site (MXN 50 per day; includes in/out privileges)
Secured covered extended parking on site (MXN 50 per day)
Onsite parking options include a garage
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 195.00-250.00 for adults and MXN 195.00-250.00 for children
1 restaurant
1 bar
Room service available

Restaurants on site

Colorines

Things to do

Access to nearby outdoor pool
Arcade/game room
Children's pool
Fitness center
Nightclub
Outdoor pool
Sauna
Shopping
Spa tub
Steam room

Family friendly

Access to nearby outdoor pool
Arcade/game room
Children's pool
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business center
Computer station
Conference space
Meeting rooms

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels

Entertainment

Satellite channels
TV

Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 20

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for cooked-to-order breakfast: approximately MXN 195.00 to 250.00 for adults, and MXN 195.00 to 250.00 for children
Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 4)
Covered self parking fee: MXN 50.00 per day (in/out privileges)
Covered valet parking fee: MXN 50 per day (in/out privileges)
Covered extended parking fee: MXN 50 per day
Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Aristos Hotel Puebla

Aristos Puebla

Aristos Puebla Hotel

Aristos Hotel

Aristos Puebla Hotel

Aristos Puebla Puebla

Aristos Puebla Hotel Puebla

Frequently asked questions

Does Aristos Puebla have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aristos Puebla pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aristos Puebla?

Self parking is available for MXN 50.00 per day. Valet parking is available for MXN 50 per day. Extended parking is available for MXN 50 per day.

What time is check-in at Aristos Puebla?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aristos Puebla?

Check-out is at 1 PM.

Does Aristos Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies.

Where is Aristos Puebla located?

Located in Puebla Historic Center, this luxury hotel is within a 10-minute walk of Uriarte Talavera and Zócalo de Puebla. Plaza de Revolución and Museum of the Mexican Army and Air Force are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 16 minutes by foot.

Aristos Puebla Reviews

6.4

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Excellent

Leonel

Traveled with family

14 November 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is old and isn’t up date. The mattress is hard and old. The air conditioner, too noisy.

Stayed 1 night in Nov 2021

8/10 Good

Marcos, New York

17 October 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Property is located centro and easy to move any place

Stayed 1 night in Oct 2019

2/10 Terrible

Willie, Colorado Springs

Traveled with partner

8 September 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely nothing, nothing was what it sell o line room was Derry it smell bad no power outlets we actually stayed somewhere else and lost the money we payed for this hotel that’s how disgusted we where with it

Stayed 7 nights in Dec 2017

8/10 Good

julie

19 February 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interior is a bit dated, but very clean and comfortable. We specifically choose this hotel for the auquatic facilities. The pool is located on the roof next door and is covered so sadly it was too cold to swim. We were charged an extra 80 pesos per person to use the sauna, while slightly annoying was doable. Located next to many local attractions but quite at night. I’d stay here again but would just take a regular room over an executive as the only difference was a king bed vs 2 queens. The staff was very friendly and helpful.

Stayed 1 night in Feb 2019

4/10 Poor

Pintolo, Cheyenne

Business traveler

19 February 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Depressing hotel. Fitness room closed. Not clean. Need renovation urgwntly

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

16 January 2019

Liked: Staff & service

Disliked: Property conditions & facilities

Nice location, very outdated, but for the price and one night it was ok

Stayed 1 night in Jan 2019

10/10 Excellent

ALBERTO

2 January 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option, great rate price-service

Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

26 December 2018

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Dec 2018

6/10 Okay

mikel, houston

5 August 2018

Liked: Staff & service

Disliked: Property conditions & facilities

Budget hotel close to center

Hotel staff I’d friendly overall however the overall condition of hotel can be a lot better . The price point is a big point to consider . It’s a place really just to sleep . You won’t be dazzled by the fixtures of condition of the hotel but the close proximity to center is good . Area is relatively safe even at night .

Stayed 1 night in Aug 2018

2/10 Terrible

Luis, Chicopee, MA

21 July 2018

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

I made a reservation, and they had no room for me. The Internet does not work as well. I had to wait until other customers completed their check in. At the end The room I received wasn’t the room I paid for. Anyway! Thanks!

Stayed 1 night in Jul 2018

2/10 Terrible

Willie, colorado springs

3 January 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad and old hotel

Hotel was awful towels where dirty sheets on the mattress were dirty it smell really bad I had to disconnect the tv in order to charge my phone since it had no outlets, ended up changing hotel after the first night still waiting to see if I’m getting my money back for the days I didn’t stay in

Stayed 7 nights in Dec 2017

2/10 Terrible

Verified traveler

11 July 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

The rooms are to small, food terrible,

The only good thing about the hotel is that is located in downtown, so you can walk everywhere

Stayed 7 nights in Jul 2017

2/10 Terrible

Verified traveler

6 April 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They didnt find my reservation

They didnt find my reservation and kept me at the lobby long time util I've paid with another credit card, only on the next day they told me that found the expedia reservation....so all terrible

2/10 Terrible

ERICK, NJ

18 February 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not recommend this hotel

The hotel is obsolete, the facilities unpleasant, the staff arrogant, the internet does not work, the food has no flavor, they beat my van to the station and they were not sincere to comment on it, they left my Boucher open, well, I would not recommend I would worst enemy this hotel

10/10 Excellent

Adalberto

5 January 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

9 December 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Nice área very close to main streets!!!

Very Nice Stay at this hotel!! I really like the food on the restaurant specially the Chichén mole!!! and the sweet bread! Thank you!!!

6/10 Okay

Oliva

29 November 2016

Disliked: Staff & service, property conditions & facilities, room comfort

Nice location but

TV never work, administration was aware but they didn't fix it. A lot of noise by roommates.

6/10 Okay

Felipe Jose Pieraldi, Coto Laurel, Puerto Rico

25 October 2016

It was OK.

The room was clean, the service was ok. The hotel has a good location. My only complain was that the sauna never function it was broken. The hotel should include breakfast buffet, that detail will increase customer satisfaction.

4/10 Poor

Verified traveler

17 August 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is very old, The restroom need to be updated, the staff is friendly and its waking distance to the plaza

4/10 Poor

Verified traveler

24 July 2016

Disliked: Staff & service

Comfortable but frustrating

Bad points: you have to pay for wifi. You also have to pay for the gym which is not mentioned on the website. The shower hardly drains so the whole bathroom floods. The cleaners knock on your door and try to come in from 8:30am. The tv only has sound on about 3 channels. Good points: the beds are very comfortable. The room is clean. It's in a great location.

4/10 Poor

Verified traveler

5 May 2016

Disliked: Staff & service

Close to historic places

Unfortunately they claimed to have never received my reservation I made with you so after being tired from the trip I still had to deal with rude front desk clerk. Will not return to that hotel.

6/10 Okay

Verified traveler

16 September 2015

Disliked: Property conditions & facilities, room comfort

Decent hotel.

Great place to stay if you only desire a place to sleep and shower. Entrance looks amazing, rooms are not that great, shower and furniture is out dated with lots of ware and tare but clean. Beds are hard not that comfortable. Staff is friendly and welcoming. Food at restaurant is not the best suggest eating at local shops. Location is great, not too far from city center and far enough from the large crowds. Rooms facing the street will become noisy during the day and night traffic is unavoidable. Not for the light sleeper.

6/10 Okay

Verified traveler

8 September 2015

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs a lot of restoration

Bathroom falling a part. My daughter got injured because of the handle of.the bathroom was in bad condition.

6/10 Okay

will, temporary gypsie

27 March 2015

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Nice but horrible bathrooms

The aristos was nice and quiet (we asked for an internal room). The bed was comfortable and the room was big. But the bathroom was horrible. Old and rusty fittings, and there was a smell of sewage on occasion. There was no room servicing to swap the towels.

2/10 Terrible

Rosa Isela, Toronto, Canada

22 January 2015

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

I will never use hotels.com in my life

I got this room because the branch p, but it was the most bad experience in my life, the bathrooms are dissgusting and stinky, They changed my room, but the secund one was the same, then they show me 3 rooms and those were the same, I choose one, and the third day, when came back from a nice dinner, I opened the door and smelled terrible, at the 4th day, I decided to move to different hotel, they said, they were not to charge penalty, and the gave me a document signed by the manager, and apologized, but worst with hotels.com, I asked to Hotels to give me my money back, they gave me excuses, when the hotel Aristos does not charge one day more, they made my time hard, until today, I didn't get my money back, Hotels.com, stink more than the hotel

Aristos Puebla

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Photo gallery for Aristos Puebla

Reviews

Popular amenities

Room options

View all photos for Executive Room

Executive Room

Highlights

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Junior Suite, 1 Bedroom, Accessible, City View

Junior Suite, 1 Bedroom, Accessible, City View

Highlights

View all photos for Standard Double Room

Standard Double Room

Highlights

View all photos for Superior Double Room

Superior Double Room

Highlights

Business Room

Highlights

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Similar properties

NH Puebla Centro Histórico

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Aristos Puebla

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Aristos Puebla Reviews

Reviews

7.0/10

7.0/10