2/10 Terrible
Alyssa
Traveled with family
20 January 2025
They think it’s acceptable for all of us to have to use the common area restroom because ALL of our plumbing was in need of maintenance/not working/plugged up. The shower had blood & sticky something that had black hair stuck to it when we arrived (none of us have black hair) so that needed cleaned before we could even try to use it, the bathroom sink was clogged & wouldn’t drain, the toilet wouldn’t flush, the shower was clogged plus the water lines were switched so we figured out you have to use cold to get hot water, then it still barely sprays and leaks. I let the front desk staff know, they were aware of it & didn’t care. The pool was also closed for maintenance. Will never stay here again. Unacceptable for a Marriott property at this price to expect you to pay the full amount when you can’t even use the bathroom!! We chatted with Expedia about it & the hotel was unwilling to offer a refund for all of the issues.
Alyssa
Stayed 1 night in Jan 2025