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"I needed a house in Preston as my husband had been involved in a traffic accident. The house was great as it was close to the hospital and shops, it had off-street parking and many of the amenities you have at home. Heather was great and very helpful with some issues and really supportive when I needed to extend my stay into February. I would have no problem recommending this house to anyone."

"The floors were dirty - we had to buy cleaning supplies and clean ourselves. My 11 month old was crawling around - there hands and knees were dirty after crawling on the floors, our socks and feet were filthy - we cleaned the floors Dust was under the beds - when you have an infant that is crawling they soon find the dirt on the floor The Rubbish bins had not been taken out to the street in several weeks as far as I could tell - all the cans were full and numerous rubbish bags were piled up...

"The hotel is lovely and we enjoyed our stay. The breakfast was delicious! It is very noisy at night. We could hear every footstep and creak of the floorboards from the guests in the room upstairs and they did wake us up."