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"The hotel is advertised as having laundry facilities but does not. The lift wasn’t working and the power went out twice in the night, waking us up."

"Restaurangen serverade bara buffé och den var väldigt tråkig - en stor besvikelse. Kartan dit stämde inte heller."

"Accueil charmant, maison belle et confortable. Tout le charme d’une vieille maison de famille dans un cadre naturel très agréable. Vue sur une campagne paisible. La Bourgogne est à deux pas avec ses ressources culturelles et gastronomiques. Nous avons tous adoré !"

"Room was very clean and spacious for a family of 2 adults and 2 teenagers. Breakfast was better than expected- good continental and also scrabble eggs and bacon. Restaurant across the parking also very convenient and food was lovely."

"Nice hotel, great staff, clean and comfortable. Large bathroom and I noticed as we left they were installing overhead rain showers. The only slight thing was we arrived on Sunday and the hotel restaurant was closed as was most restaurants. But we ate at a restaurant called the metro around 20 minutes walk away which was fine."

"We were driving from Bordeaux to Frankfurt and chose this hotel from Expedia’s site on a Friday because it had onsite parking and a restaurant. After checking in the receptionist told us (a) the hotel’s parking area was not safe so we should not leave any bags in the car and (b) the restaurant was closed Friday, Saturday and Sunday ! We couldn’t get a refund but we found another hotel a few kms away with a secure parking lot and two restaurants, so we relocated. "

"Made the reservation for my wife as she was driving across France and wasn't sure when she would need to sleep. I wasn't able to confirm any details by calling the property because of a language barrier but that didn't bother me because my wife is French and speaks natively. The demeanor of the lady checking my wife in was beyond a Parisian cold. Given what my wife has explained she was just rude. And my wife is someone who never likes to complain about customer service. The coup de gras was her...

"Lady’s at the reception were very friendly and helpful. One of them was making some joke and we could laugh together. I believe a little of French language would help."