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"The staff went above and beyond with their customer service. "

"Beautiful hotel in the heart of Prishtina, steps away from dozens of restaurants, shops and general people watching. But if you want to relax at the hotel there are plenty of options at the spa. Staff were super friendly as well. "

"It was a fantastic stay, it was very clean and had d necessary amenities, very well furnished ! Also in d city center and surrounded by everything "

"The nest place we've stayed this trip. Out of 8 hotels, 7 different countries this is the best ever. The front desk Altina is awesome. She always made us coffee and always helping us out even to carry our luggages in our room. The manager as well. They are always therr standing by to help. The rooms are brand new too!"

"Lovely hotel, friendly staff, nice breakfast, great location just off the main street. "

"I stayed in Mercury for eight consecutive nights. Staff are friendly, Receptionists very helpful and the breakfast is superb."

"Almost brand new hotel, definitely four stars and the reception staff were brilliant."

"Modern hotel in a great location in Pristina. They arranged taxis from the airport and to Skopje for us. Everything was very inexpensive. The rooms were clean and modern and the staff were friendly and helpful. Would recommend this hotel to anyone "

"Very clean, comfy and good staff"