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"exceptional people "

"The hotel is a bit "faded" but the staff were very kind. They did not speak English and I did not speak Hindi or Gujarati, so it was hard to communicate. I relied on other visitors who helped. Local food is excellent but it would help to have menus with pictures or descriptions of dishes if you intend to serve foreigners. It would help to make suggestions for standard meals such as breakfast, lunch and dinner, also to sell basics at reception such as water or soft drinks. "

"Perfect"

"The staff were wonderful. Arshad at the reception desk made our stay immensely memorable. He went out of his way to make sure all our needs were met. "

"Good "

"Did not get Wi fi connection for 2 hours after checking in: they said person was out for lunch! Covering staff did not know what he needed to do! Had to log in for Wi fi again next day even with continued stay. Saw a mouse outside the room the very first day. Dining hall’s doors were kept open to the reception area leading to smell of cooking in the reception and hallways. Dining hall did not have brightness. Staff was courteous but buffet breakfast was not available one day from limited occupancy, one of the days! It was not a major problem though. Some rooms are designed smaller even though you okay the same price! Had to ask for change of room. "

"No hot water at all Water flow very slow Bed sheets and pillows are stained and yellow No problem in restaurant 👌 Staff are great I personally won’t go there again and not to recommend anyone going from uk "

"Was surprised that hotel guests were not allowed into the indoor sports area. Was told that it was only for members. Then you should not highlight it on your website"