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Hotel Relax Inn

3.5 star property
Hotel with a full-service spa, near O2 Arena

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Photo gallery for Hotel Relax Inn

Interior entrance
Restaurant
Indoor pool
Shopping mall
Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • 24/7 front desk
  • Pool
  • Parking available
  • Housekeeping
The current price is SAR 156
SAR 191 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Single Room

Highlights

Separate sitting area
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Triple Room

Highlights

Separate sitting area
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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SAR 161 total
includes taxes & fees
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About the neighborhood

Map
Novovysocanska 25, Prague, 190 00

What's nearby

  • O2 Arena - 2 min drive
  • Wenceslas Square - 7 min drive
  • Old Town Square - 8 min drive
  • Prague Astronomical Clock - 9 min drive
  • Charles Bridge - 10 min drive

Getting around

  • Balabenka Stop - 11 min walk
  • Prague-Liben Station - 13 min walk
  • Vaclav Havel Airport (PRG) - 46 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪KFC - ‬17 min walk
  • ‪Bageterie Boulevard - ‬16 min walk
  • ‪Pholẽvka - ‬16 min walk

About this property

Hotel Relax Inn

Hotel near Wenceslas Square
Near O2 Arena, Hotel Relax Inn provides a free breakfast buffet, dry cleaning/laundry services, and conference space. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a sauna.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), express check-out, and express check-in
  • An elevator, a vending machine, and multilingual staff
  • A front-desk safe, tour/ticket assistance, and 1 meeting room
Room features
All guestrooms at Hotel Relax Inn boast comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 48-cm LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and heating

Languages

Czech, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (538 square feet)
  • Meeting room

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 48-cm LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 12 per day
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Relax Inn Prague
Relax Prague
Hotel Relax Inn Hotel
Hotel Relax Inn Prague
Hotel Relax Inn Hotel Prague

Frequently asked questions

Does Hotel Relax Inn have a pool?

Yes, this property has an indoor pool.

Is Hotel Relax Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Relax Inn?

Self parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Hotel Relax Inn?

Check-in start time: 2 PM; Check-in end time: 3 AM.

What time is check-out at Hotel Relax Inn?

Check-out is at 11 AM. Late check-out is available for EUR 20 (subject to availability).

Where is Hotel Relax Inn located?

Located in Prague 9, this spa hotel is 1.1 mi (1.8 km) from O2 Arena and within 3 mi (5 km) of Prague Market and Zizkov Television Tower. Riegrovy Sady and Czech Lawn Tennis Club are also within 3 mi (5 km). Balabenka Stop is 11 minutes by foot and Nádraží Libeň Stop is 13 minutes.

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Hotel Relax Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 147 reviews
Rating 8 - Good. 53 out of 147 reviews
Rating 6 - Okay. 37 out of 147 reviews
Rating 4 - Poor. 19 out of 147 reviews
Rating 2 - Terrible. 11 out of 147 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the type to complain however this is definitely not somewhere you should go. Our room smelt of smoke, we couldn’t leave the windows open because it was freezing outside and no amount of perfume would get rid of the smell. We found 2 bugs in the bed, got moved rooms but receptionist didn’t seem bothered and there was no amount of refund. The bed was 2 singles pushed together and 2 single duvets, one of the beds was so squeaky because the bottom of it was broken. Very run down hotel that requires a lot of work and new staff. Don’t waste your money.
Stayed 4 nights in Dec 2024

6/10 Okay

Debra

Liked: Cleanliness, staff & service
Breakfast wasn't very good. The pool was amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced great hotel
We really enjoyed our recent stay at the Hotel Relax Inn. The hotel is positioned well near fast bus routes that take you to the nearest tram/underground stop so getting into the city centre of Prague is really quick and easy. The staff were all really friendly and helpful. The continental breakfast selection was great and really nice quality. The room was spacious and clean. The pool area was also really nice. A great stay and would definitely return and recommend to others.
Stayed 3 nights in Jul 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel with everything you need nearby
Stayed 4 nights in Aug 2023

8/10 Good

MR A

Liked: Cleanliness, staff & service, property conditions & facilities
Economical accommodation on outskirts of Prague
The location is quite a way from the centre of Prague, however there is a bus stop just 50 metres from the hotel (bus service 109) which in 5 minutes takes you to a Metro stop where you can get an underground metro train to the centre of Prague. Note the bedrooms are not air conditioned, so rather uncomfortable in the recent hot weather.
Stayed 3 nights in Aug 2024

6/10 Okay

Albert

Liked: Staff & service
Extra charges for use of facilities such as pool and sauna. Had to close the bathroom door to use the toilet. Other than beans there wasn't anything hot for the breakfast buffet.
Stayed 3 nights in Sep 2024

8/10 Good

Stephan

Liked: Cleanliness, staff & service
Ok
This hotel is ok, it’s a bit far from the center and a walk to the tram but overall not expensive with an ok breakfast
Stayed 2 nights in May 2024

2/10 Terrible

Kalyan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has no air conditioning. It was extremely hot during our period of stay. They didn't even provide a fan. We couldn't get enough sleep. The room was too tiny for a family of three. There was literally no room to put our luggage. The breakfast was good though.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice! Room was very clean.
Stayed 1 night in Mar 2023

4/10 Poor

Michaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking charges are not properly stated on the website, however we found free parking space around. The staff looked confused, with every answer we needed to wait for the manager who was working afternoons only.
Stayed 5 nights in Apr 2024

6/10 Okay

Paolo

Liked: Staff & service
Disliked: Cleanliness
Some problems with shower. Personnel very kind
Stayed 4 nights in Aug 2023

4/10 Poor

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Poor quality of mattresses and bedding. Poor quality of breakfast. Hotel claims to be 4 stars 😁 I’ve stayed in better 2 stars. AVOID!
Stayed 5 nights in Sep 2023

8/10 Good

OMAR

Liked: Cleanliness, staff & service, amenities
Positives: The hotel is good, room is clean, breakfast served is tasty but limited and the staff is professional. Negatives: the hotel is somewhat old and needs some care for example some lights need fixing, the bathtub needs to be replaced because it accumulates water and not drain properly. The hotel is far from a supermarket or restaurants. My recommendation for the management to improve the hotel is to, check or fix the appliances for the rooms and renovate some stuff. So overall a nice stay.

2/10 Terrible

Lorraine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never went as i booked it by accident and didnt get refundedterrible customer service

6/10 Okay

Milan

Disliked: Cleanliness, property conditions & facilities, room comfort
Czech programs tv does not work
Stayed 1 night in Apr 2023

6/10 Okay

Adebayo

The property is cleaned, and staff generally get on with their jobs. It's value for money, and there's a clean room every day. Areas of improvement: 1. Staff, especially customer-facing, could be more friendly and approachable by smiling and conversing with customers. One of the receptionists was too serious and appeared to be forcing words out of her when talking or enquiring. 2. Breakfast is very average because it does not include cooked foods; all the items displayed are processed foods. And it is the same food every day. This is boring. 3. Regarding breakfast, food should be labelled so customers know what they are eating, especially for allergy sufferers, particularly children. 4. The swimming pool and even the paid spa are not available to customers until late in the evening. The staff told me that the pool is being rented out to outsiders, offering swimming lessons to children who use it all day. This MUST be displayed, and customers SHOULD be informed when booking. Otherwise, it is deceptive or misleading, to say the least. 5. It is ridiculous that customers have to pay to use the pool and sauna, even though the hotel advertises these amenities to attract customers. Unless all the above are attended to, I WILL NOT USE THIS HOTEL AGAIN, AND I WILL NOT RECOMMEND IT TO ANYONE.
Stayed 4 nights in Sep 2024

4/10 Poor

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
Great transport links but not a lot else good. You have to pay for the spa/pool. Staff speak little or no English and one was particularly rude to us because we'd gone outside for a cigarette. Cleanliness levels in the communal areas were perfect but the room was gross. Cobwebs under the bed. Dirty shower screen. Crisps and a thick layer of dust down the side of the bed. Windows had handprints on. Dead insects inside the light. No shower gel in the bottle and it wasn't topped up for the entire stay. The pillow was a duvet resulting in me having a stiff neck for hours upon waking. The mattress was covered in yellow stains. The sheets had lots of hairs on. Windowsill grimy and had a hair on it. The glassware provided was dirty. The kettle wasn't emptied. Only tea in the room. The food was OK but not great if you're British. Who has carrots and cauliflower for breakfast?! The juice was watered down. Very very hot and noisy so sleeping nearly impossible. Peeling wallpaper, mould spots on the ceiling, a hole in the wall. Paint flaking off the ceiling. Went to reception several times and there was nobody there. THIS IS NOT A 4* HOTEL.
Stayed 4 nights in Aug 2024

6/10 Okay

Richard

Liked: Staff & service, amenities, property conditions & facilities
You get what you pay for. The hotel is very clean, the breakfast is good, the staff friendly and very helpful. I didn’t use the pool or sauna. There isn’t air con in rooms, summers are hot. A little noisy, with train line to back and road to front. The rooms do not have chains or bolts on door. (On my second night 2 young men came into my room because the reception gave them a key to the wrong room , everyone was so shocked and embarrassed a genuine mistake, but a chain on the door would have stopped the incident.) I needed a hotel close to the 02 Arena, so this hotel was good for that.
Stayed 4 nights in Jun 2022

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Björn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Björn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Konstantin

So lala trifft es am ehesten. Die Zimmer sind ok zum Übernachten, das Bad ist extrem klein Dimensioniert. Die Farbe bälltert von den Wänden, die Fenster sind nicht hochwertig. Man merkt, dass das Hotel nicht alt ist, aber es ist auch nicht mehr Neu. Man sieht Faustschläge in den Türen, die Ecken der Möbel blättern ab, der Geruch in den Zimmern erinnert an Mottenkugeln. Dass Schwimmbad und Sauna, wie auch Kinderunterhaltung und Massage im Keller gegen Aufpreis angeboten werden, spricht nicht wirklich für das Hotel. Wenigstens ein Mal kostenlos schimmen oder ein mal kostenlos Saunieren, sollten doch drin sein? Der Pool ist sauber und schön, die Duschen wirken eher wie eine Sparmaßnahme. Bitte denkt an Eure Badelatschen! Es ist spiegelglatt! Alles muss separat gezahlt werden 300CzK für eine Stunde Pool, 400CzK für eine Stunde Sauna - rechnet es Euch selbst zusammen. Massage 800 Kronen. Das Essen ist eine Mischung aus - wir müssen etwas anbieten und Ideenlosigkeit. Weiße Bohnen in Tomatensoße und Mischgemüse? Zum Frühstück? Ein einfaches Rührei hätte es doch getan? Kalte Eier, das Gemüse wurde in drei Tagen nicht neu geschnitten, befand sich gemischt in einer Schüssel. Wenn man einfach nur etwas zwischen die Zähne braucht, ok, wer Frühstück im Hotel mag, wird hier enttäuscht! Der Kaffe ist super. Die Parksituation auf dem Hinterhof (Durch eine Einfahrt von vorne zu erreichen - mit Elektrischem Tor) ist krass. Als ungeübter Fahrer - packt man das nicht. Keine Tieferlegung!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Decerie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Henrieta

Disliked: Staff & service, amenities
Ich habe vor acht Monaten über Expedia im Hotel Relax Inn reserviert. Am Check-in-Tag wurde uns jedoch mitgeteilt, dass die Reservierung storniert wurde und kein Zimmer verfügbar sei. Es gab weder eine Entschuldigung noch Unterstützung bei der Suche nach einer Alternative. Der Service war unprofessionell, und wir standen plötzlich ohne Unterkunft da. Sehr enttäuschend und nicht empfehlenswert!
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found that it was nice and clean, well kept, staff is very helpful and supportive and knowledgeable.
Stayed 7 nights in Sep 2024