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"My partner & I have been before and rate the hotel and staff very highly. Perfectly placed with excellent car park and the meals are first class. I would like to say that the price makes it really good value. We will definitely be coming again in the future."

"Our stay was perfect it was comfortable and relaxing the staff were polite and helpful will defibe staying there again"

"Staff excellent, beds really comfortable, breakfast choice brilliant. Location to beach and shopping is excellent One thing that needs improving is deeper cleaning (sister has her own cleaning company), ledges around room, top of TV, mirror and inside wall lights were very very dusty "

"Always enjoy staying at Fairhaven, and always book a seaview. "

"Another fabulous stay at The Masons Arms, great rooms, great staff and delicious food"

"Having booked our parking through Just Park, we received excellent directions to the limited spaces at the rear of the hotel. (The satnav wanted to send us elsewhere!) We were welcomed, offered assistance with our baggage and directed to our room. We had selected a Superior Room as we were celebrating an anniversary and found ourselves (after a long and winding walk along a corridor whose floor was a little uneven in places - showing the history of the building) in a suite! Very nice (although the sofa is not particularly comfortable to sit on). The bedroom was large, with a very comfortable bed, a desk a chair and plenty of drawers to store your clothes. The ‘wardrobe’ is off the sitting area. 2 very large TVs and a lovely, large, well appointed bathroom. It suited us very well. No breakfast, but plenty of advice on options nearby. On checkout, I discovered that, although the message I had received from Hotels.com had stated (as per my selection on booking) that I would pay at the hotel, payment had been taken 2 days previously. It was explained that this was the policy of the hotel. I have no problem with this - but I do think that Hotels.com should reflect this in their booking confirmation. All in all, it suited us very well."

"Excellent all round."

"Stayed for 1 night. Room was clean and spacious with everything I needed. Food in the bar was great and well priced. All the staff were very helpful. "

"All worked well, and parking permits solved the parking cost problem. Helpful and great staff, sensible breakfast and price. Comfortable room."