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Residencial Bela Star

2.0 star property
Hotel with free parking, near Porto Historic Center

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Photo gallery for Residencial Bela Star

Interior
Exterior
Desk, free WiFi, bed sheets
Reception
Reception

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Bidet
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
Bidet
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Desk, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Bidet
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Desk, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
Bidet
Private bathroom
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Bidet
Private bathroom
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Rua da Alegria 642, Porto, 4000-037

What's nearby

  • Bolhao Market - 12 min walk
  • Porto City Hall - 17 min walk
  • Porto Cathedral - 3 min drive
  • Ribeira Square - 3 min drive
  • Porto Historic Center - 4 min drive

Getting around

  • Marquês Station - 7 min walk
  • São Bento Station - 19 min walk
  • Porto Airport (OPO) - 29 min drive

Restaurants

  • ‪Bufete Fase - ‬6 min walk
  • ‪Apego - ‬8 min walk
  • ‪Restaurante Portucale - ‬1 min walk
  • ‪Brasileirinho Brazilian Food - ‬9 min walk
  • ‪Bar of Soap - ‬6 min walk

About this property

Residencial Bela Star

Hotel near Bolhao Market
Close to Porto Historic Center and Livraria Lello, Residencial Bela Star has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms at Residencial Bela Star offer comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • Daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Towels

More

  • Desk

Policies

Check-in

Check-in start time: 1:00 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Bela Star
Residencial Bela Star
Residencial Bela Star Hotel
Residencial Bela Star Hotel Porto
Residencial Bela Star Porto
Residencial Bela Star Hotel
Residencial Bela Star Porto
Residencial Bela Star Hotel Porto

Frequently asked questions

Is Residencial Bela Star pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residencial Bela Star?

Self parking is free at this property.

What time is check-in at Residencial Bela Star?

Check-in start time: 1:00 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Residencial Bela Star?

Check-out is at noon.

Where is Residencial Bela Star located?

Located in Centro / Baixa, this hotel is within a 15-minute walk of Chapel of Souls and Bolhao Market. Porto City Hall and Porto Cathedral are also within 1 mi (2 km). Marquês Station is 7 minutes by foot and Bolhao Station is 10 minutes.

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Residencial Bela Star Reviews

Reviews

6.6
Rating 10 - Excellent. 57 out of 339 reviews
Rating 8 - Good. 99 out of 339 reviews
Rating 6 - Okay. 97 out of 339 reviews
Rating 4 - Poor. 50 out of 339 reviews
Rating 2 - Terrible. 36 out of 339 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Myrto

Liked: Cleanliness, staff & service, property conditions & facilities
With a big smile the owner waited for me at 1am. Thank you for this lovely welcome!!!
Stayed 1 night in Jul 2022

2/10 Terrible

Javier

Liked: Cleanliness
Disliked: Staff & service
Worst, rudest and most disrespectful recepcionist
If you're reading this comment, make yourself a favor and don't stay here. As you'll be able to see in many other comments, the recepcionist here is incredibly rude and unpleasant. The information on the website is wrong, they say they speak English, French and Portuguese, and they only speak Portuguese. Right off the bat, he charged me 60 EUR more than he was supposed to, even though I was showing him the booking on my phone, calmly. He started speaking very loudly and showing right in my face a piece of paper with the amount that he wanted me to pay, saying some things about taxes and more. I kept trying to explain that I had already paid for all additional taxes. He said started saying things about Spain and Spanish people that sounded a little racist, in Portuguese, and I couldn't understand most of it. Since I was tired and it looked like the situation was escalating, I decided to pay and go to the room and rest, and then later call Hotels.com to ask about information on what happened. Then, the next day, when I arrived, he started SHOUTING at me and demanding why I had called Hotels.com! He threatened me and was incredibly aggressive and disrespectful. I tried to defuse the situation the best way I could, basically telling him that he was right in everything he was saying (which seemed to be the most important thing for him, being right). I sincerely hope this comment will prevent someone in the future from having to go through the same thing.
Stayed 19 nights in Jul 2022

2/10 Terrible

Lucia

Disliked: Staff & service, property conditions & facilities, room comfort
Pouco recomendável
Uma das peores experiências, o colchão tinha até buracos de tão velho, não tinha protetor e os lençóis estavam tão gastados que estavam quaze transparentes. O quarto deu a sensação de que era um armário com camas, a janela estava fechada pois dava para o quarto de arrumação! O sistema do hotel é com campainha, até alta madrugada não parou de tocar, com o ruído acompanhar da gente que entrava. Realmente não recomendo.
Stayed 1 night in Oct 2022

8/10 Good

Geovane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Alberto

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Wioleta

Disliked: Cleanliness, amenities, property conditions & facilities
Zimmer war nicht sauber, TV alt nur 4 programa 3 mit sport und 1 mit nachrichten, Schrank ohne türen , die standen neben kaput, laminat kaput und badezimmer sehr klein und sehr schmutzig, handtucher waren ok.
Stayed 1 night in Sep 2022

2/10 Terrible

Amine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sale et bruyant
Hôtel bruyant et les insectes grouillent de partout
Stayed 1 night in Sep 2022

10/10 Excellent

Marina

Stayed 1 night in Aug 2022

10/10 Excellent

Luis

Stayed 1 night in Aug 2022

4/10 Poor

Timon

Liked: Cleanliness, amenities
Disliked: Staff & service
Sehr unhöflicher Hotelier, spricht kein Wort Englisch. Lage könnte deutlich besser sein. Hotel war dafür sauber und die Zimmer ausreichend.
Stayed 4 nights in Aug 2022

6/10 Okay

Lorine

Disliked: Cleanliness
Stayed 3 nights in Aug 2022

10/10 Excellent

ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities
Alojamiento aceptable con un "pero".
En general todo bien, era tal como describía el anuncio, con lo necesario para pasar unas noches y algo lejos del río para ir andando. Hay un metro a unos 7-8 minutos con el que llegas a Sao Bento. A destacar el personal, muy amables y atentos, predispuestos a ayudar en lo que podían. El único "pero" de la habitación, es que el colchón era muy incómodo y ruidoso, y nos despertábamos cada dos por tres.
Stayed 2 nights in Jun 2022

6/10 Okay

Cristobal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buscaría otra opción.
El recibimiento fue por parte de recepción a discusión y grito, diciéndonos que no entendíamos nada y por qué dejábamos el coche en otro sitio que Google nos indicó. A la noche escuchamos mismo discurso con otro cliente. Encontramos telarañas y arañas en esquina habitación al lado de la cama. Muy descuidado el hostal. Persianas rotas y todo en general descuidado. Sólo fuimos a dormir. Cama cómoda y aire acondicionado.
Stayed 2 nights in Jul 2022

2/10 Terrible

Ana Andreia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalling Receptionist/Owner will Never be back
As soon as me and my boyfriend walked through the door we were shouted at Because apparently he wanted us to ring the bell before walking in and was saying that is rude to walk through people's houses without knocking first, even though that's a "hotel", not a house. Kept on shouting and raising his voice at me and my boyfriend. Then I tried to re-start the situation and asked what was the check-in time as on hotels.com is says 1AM what he started shouting at me again saying if it says 1AM it's because I changed it and that I'm stupid because nowhere in the world you can do a check-in at 1AM. I tried to explain that's a website and couldn't change those kind of settings myself and he just kept on shouting at me and insulting me (in portuguese as he refuses to say a word in any other language) After shouting and constantly insulting me and my boyfriend for 10 minutes we decided we didn't want to stay in that place as like this wasn't enough, the place was dirty and smelled bad. Then I wasn't shout at again when I asked for my money back as we wanted to leave, he insulted me again saying all the payments are made at reception (you have to add your card details when booking) and last but not the least, when I was mentioning that I had to add my card details at hotels.com he had the balls to say he doesn't work with hotels.com even though I booked the room through hotels.com app This was a horrible experience and quite traumatic. We were shouted at, insulted and disrespected.
Stayed 1 night in Jun 2022

10/10 Excellent

paulo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Ana Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Antonina

Stayed 4 nights in Jun 2022

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Gulsah

Disliked: Staff & service
Stayed 2 nights in May 2022

10/10 Excellent

Beatrice

Stayed 1 night in May 2022

2/10 Terrible

Hadir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Check in com horários não compatíveis
As informações de horario de check in do Hotels.com não eram as mesmas do hotel. Por sorte nosso quarto já estava pronto.
Stayed 1 night in May 2022

4/10 Poor

laura

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022