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Hotel Universal

2.0 star property
Hotel with a coffee shop, steps from Porto Historic Center

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Photo gallery for Hotel Universal

Exterior
Exterior
View from property
Interior detail
Family Room | In-room safe, bed sheets, wheelchair access

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is SAR 337
SAR 382 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room, 1 Double or 2 Twin Beds

Superior Double or Twin Room, 1 Double or 2 Twin Beds | In-room safe, bed sheets, wheelchair access

Superior Double or Twin Room, 1 Double or 2 Twin Beds

Highlights

Air conditioning
Heating
TV
Renovated in 2015
Jetted bathtub
Hair dryer
Rainfall showerhead
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, bed sheets, wheelchair access

Family Room

Highlights

Air conditioning
Heating
TV
Hair dryer
Deep soaking bathtub
Private bathroom
Pet friendly
In-room safe
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Triple Room, 3 Twin Beds

Superior Triple Room, 3 Twin Beds | In-room safe, bed sheets, wheelchair access

Superior Triple Room, 3 Twin Beds

Highlights

Air conditioning
Heating
TV
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Standard Handicap Facilities

Twin Standard Handicap Facilities | Bathroom | Free toiletries, hair dryer, towels

Twin Standard Handicap Facilities

Highlights

Air conditioning
Heating
TV
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
Pet friendly
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, bed sheets, wheelchair access

Standard Triple Room, 3 Twin Beds

Highlights

Air conditioning
Heating
TV
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Private bathroom
In-room safe
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room, 1 Large Twin Bed

Single Room, 1 Large Twin Bed | In-room safe, bed sheets, wheelchair access

Single Room, 1 Large Twin Bed

Highlights

Air conditioning
Heating
TV
Bidet
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
  • 9.0 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, bed sheets, wheelchair access

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Heating
TV
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Avenida Aliados 38, 1st Floor, Porto, 4000-064

What's nearby

  • Porto City Hall - 4 min walk - 0.4 km
  • Livraria Lello - 6 min walk - 0.5 km
  • Porto Cathedral - 7 min walk - 0.6 km
  • Ribeira Square - 11 min walk - 0.9 km
  • Porto Historic Center - 13 min walk - 1.0 km

Getting around

  • Av. Aliados Stop - 1 min walk
  • São Bento Station - 3 min walk
  • Porto Airport (OPO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Café Guarany - ‬2 min walk
  • ‪Hard Rock Café Porto - ‬2 min walk
  • ‪Estambul Donar Kebap & Pizza - ‬1 min walk
  • ‪Muu - ‬2 min walk

About this property

Hotel Universal

Hotel near Ribeira Square
Located close to Porto Historic Center and Livraria Lello, Hotel Universal provides a coffee shop/cafe, laundry facilities, and car rentals on site. Guests can also expect to find a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Concierge services, luggage storage, and smoke-free premises
  • An elevator, coffee/tea in the lobby, and a billiards/pool table
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Universal offer comforts such as air conditioning, as well as amenities like safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Heating, daily housekeeping, and phones

Languages

English, French, Italian, Portuguese, Spanish

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9.0 out of 10, Wonderful, 515 reviews
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includes taxes & fees
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Property amenities

Parking and transportation

  • Offsite parking within 1 mi (EUR 17 per night)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 9.5 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Mobile key entry
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 10.00 for check-in between noon and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.5 per person
  • Nearby parking fee: EUR 17 per night (3281 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 10.00 for check-in between noon and 2:30 PM
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

Is Hotel Universal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Universal?

Check-in start time: 2:00 PM; Check-in end time: 8 PM. A fee applies for early check-in (subject to availability). Late check-in is available from noon– 2:30 PM for a fee of EUR 10.00.

What time is check-out at Hotel Universal?

Check-out is at 11:30 AM. Late check-out is available for EUR 10 (subject to availability).

Does Hotel Universal provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Universal located?

Located in Centro / Baixa, this hotel is steps from Aliados Square and Porto Historic Center. Bolhao Market and Livraria Lello are also within 10 minutes. Av. Aliados Stop and Aliados Station are within a 2-minute walk.

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Hotel Universal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 477 reviews
Rating 8 - Good. 214 out of 477 reviews
Rating 6 - Okay. 112 out of 477 reviews
Rating 4 - Poor. 29 out of 477 reviews
Rating 2 - Terrible. 11 out of 477 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Near shopping and restaurant
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Amenities
Friendly staff, nice rooms, great location. Enjoyed our stay!
Stayed 1 night in Jun 2024

8/10 Good

Semyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, people, breakfast
Stayed 3 nights in Apr 2024

8/10 Good

Igor

Liked: Cleanliness, staff & service
Ok
Stayed 6 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable room! Would definitely recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Mr. Francis J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location close to the train.
Stayed 5 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, convenient location, clean room and the rest of the property. The lady at the reception was very nice and helped us with our requests.
Stayed 1 night in May 2024

10/10 Excellent

Sandhya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property.
Stayed 1 night in Apr 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to eating, shopping and transportation.
Stayed 1 night in Apr 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful in the city! After being in hospital for a few days this was an oasis of calm. Comfortable bed and linen and very clean. My only issue was the flight of stairs from the street entrance to the hotel reception, it was a tough climb with a suitcase.
Stayed 3 nights in Sep 2024

8/10 Good

jean

Liked: Cleanliness, staff & service
location and property good. entrance stairs to lobby a problem re luggage
Stayed 1 night in Sep 2024

8/10 Good

Niina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, friendly service
Very convenient location near the major sights, especially the Cathedral. Very versatile breakfast and tidy room for three. The door to the bathroom did not close properly.
Stayed 1 night in Jul 2024

8/10 Good

Yanmin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location is great, next to the San Bento Train Station and 2 subway stations. Further, the City Hall and the Cathedral are with several minutes walking distance.
Stayed 4 nights in Mar 2024

10/10 Excellent

Donika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Super small and outdated. It was clean!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, great value
Stayed 2 nights in Jun 2023

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Good attending staff. Clean.would stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

Wookjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. I saw a review saying that it was difficult to carry luggage up the stairs. I received assistance when checking in. They were friendly and the response was quick.
Stayed 5 nights in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located in the cebter of the city. Walking distance to restaurants and shopping. Most tours start 2 blocks from the propertt which is very convenient
Stayed 4 nights in Oct 2023

10/10 Excellent

antonio

The room was very nice and clean they changed the sheets everyday. The hotel was right downtown. The only problem was the shower head was broken but otherwise everything was perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all staff , especially Front line so attentive their wealth of experience is cool , and what one wasn't sure of was mentioned to others - great team work .
Stayed 4 nights in Apr 2023

8/10 Good

Isaiah

Liked: Cleanliness
Disliked: Property conditions & facilities
No refrigerator and old style decoration but my friend with similar room price have much better decoration and have refrigerator.
Stayed 1 night in Sep 2024

10/10 Excellent

Susanne Karina Olesen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic
Stayed 3 nights in Jul 2023

2/10 Terrible

Farzaneh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel did not have a internet Poor quality No elevator
Stayed 2 nights in May 2024

8/10 Good

Anca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and safe
Clean hotel in a great area. Away from hordes of tourists crammed on narrow streets, yet close enough to main attractions, close to metro and on a main steet (easy uber pickup ).The hotel is in an area where they are building a new metro line so be aware - if you sleep with windows open the noise goes all night. However their windows are sound proof and their AC is silent. Quite clean. The shower was too small to be honest (yes you can stand but as a woman shaving legs and all, there's no room). Very odd shower with an extra long curtain so I always flooded the bathroom. But it had a bidet so extra points for that. Service was good but I didn't see or hear about some amenities they mention in the ad like coffee and tea station. Wish I had a kettle in the room at least. You get minimal toiletries
Stayed 3 nights in Sep 2024

10/10 Excellent

Cindy

Disliked: Property conditions & facilities
old,. need renovation
Stayed 3 nights in Sep 2023