4/10 Poor
Joseph, Toronto
Traveled with family
19 September 2024
Disliked: Property conditions & facilities
There are a few good things about this property but it is eclipsed by the many poor things to say. Let’s start with the good
Good:
- great location
- luggage storage available at their office
- spacious property
- property did not smell like mold
Bad:
- the stairway up to the property has no ventilation and smells like stale mold. Walk it 4-5x a day and you’ll grow to hate it
- the hairdryer is included as promised but it doesn’t work. Front desk said they did not have a replacement available
- a coffee machine was available but they only provided us 4 pods. We were 4 guests staying for 3 nights. And we finished the pods (1 each) on the first morning. We asked for more and they did not want to give it to us as they said it’s not included in the stay. If we wanted to buy from the supermarket, the packs contain too many pods. They lost all our trust when they refused to provide basic amenities
- only 30mL of shower gel provided. Again they did not want to give us more when we asked
Overall I would not recommend this to anyone who wants to enjoy their time in Porto. No matter how good the location is, the stay was not enjoyable
Joseph
Stayed 3 nights in Sep 2024