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Master Premium Palace

2.5 star property
Porto Alegre hotel in Centro Historico with free breakfast and a fitness center

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Photo gallery for Master Premium Palace

Reception
Living area
Exterior
Deluxe Double Room | Minibar, in-room safe, free wired internet
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, free wired internet

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, free wired internet

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free wired internet

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Açores Premium

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, (773)
The price is SAR 133
SAR 139 total
includes taxes & fees
10 Mar - 11 Mar
Açores Premium

About the neighborhood

Map
Rua Senhor dos Passos, 221, Centro, Porto Alegre, RS, 90020-180

What's nearby

  • Holy House of Mercy Hospital - 6 min walk
  • Porto Alegre Public Market - 7 min walk
  • Araujo Vianna Auditorium - 19 min walk
  • Moinhos de Vento Hospital - 3 min drive
  • Praia de Belas Shopping - 5 min drive

Getting around

  • Mercado Station - 10 min walk
  • Aeromóvel Station - 16 min drive
  • Salgado Filho Intl. Airport (POA) - 15 min drive

Restaurants

  • ‪Confeitaria Princesa - ‬2 min walk
  • ‪Bar e Café Don Feliciano - ‬3 min walk
  • ‪Cafeteria Madri - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Marzana Confeitaria - ‬3 min walk

About this property

Master Premium Palace

Hotel located in Centro Historico
Free breakfast, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at Master Premium Palace. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Self parking (surcharge), free newspapers, and an elevator
  • A front-desk safe
Room features
All 106 rooms boast comforts such as air conditioning, as well as thoughtful touches like free internet and safes.
Extra conveniences in all rooms include:
  • Cable channels and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Free breakfast available
  • 1 bar

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center
  • Conference center (3497 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

Room amenities

Bedroom

  • Air conditioning

Entertainment

  • Cable channels

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Master Palace Express Suítes
Master Palace Express Suítes Hotel
Master Palace Express Suítes Hotel Porto Alegre
Master Palace Express Suítes Porto Alegre
Master Premium Palace Porto Alegre, Brazil
Master Premium Palace
Master Premium Palace Porto Alegre
Master Premium Palace Hotel
Master Premium Palace Hotel Porto Alegre
Master Premium Palace Hotel
Master Premium Palace Porto Alegre
Master Premium Palace Hotel Porto Alegre

Frequently asked questions

Is Master Premium Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Master Premium Palace?

Self parking is available for a fee.

Where is Master Premium Palace located?

Located in Centro Historico, this hotel is within a 5-minute walk of Rua da Praia, Our Lady of the Rosary Church, and Santa Casa Historic Cultural Center. Holy House of Mercy Hospital and Post and Telegraph Offices are also within 10 minutes. Mercado Station is 10 minutes by foot and Rodoviaria Station is 12 minutes.

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Master Premium Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 66 reviews
Rating 8 - Good. 33 out of 66 reviews
Rating 6 - Okay. 15 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

Felipe

Disliked: Property conditions & facilities, room comfort
Hotel em condições ruins
O quarto do hotel é bem antigo, com infiltração no banheiro (mofo no teto), cama quebrada, roupa de cama costurada e muito velha.
This review was submitted before 2018 and has not been verified.

6/10 Okay

paulo ricardo

Disliked: Room comfort
Razoel
Hotel precisa mais de manutenção em seus aptos e melhorar a qualidade do café da manhã.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, room comfort
Durante minha estadia, a internet do hotel ficou dois dias inteiros sem funcionar, o que prejudicou bastante as tarefas que tinha de realizar nesses dias. O aparelho de ar condicionado é antigo e creio que precisa ser trocado. Equipe e atendimento muito bons e quarto bastante amplo.
This review was submitted before 2018 and has not been verified.

8/10 Good

Gilson d'Oliveira Rocha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa. atendimento da recepção muito bom;
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Room comfort
xxxx
Pessoal de portaria não foi atencioso - cheguei com várias caixas, noite chuvosa e fria. Não me ajudaram a tirar a bagagem do taxi, levar à recepção, da recepção ao elevador.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Room comfort
O apoio a remocao de bagagem foi pessimo, so tinha uma moca na rececpçao.
This review was submitted before 2018 and has not been verified.

8/10 Good

ANDRE

Liked: Cleanliness, property conditions & facilities, room comfort
O único problema do hotel é o wi-fi, que não funcionava direito no quarto. Péssimo!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Dirce Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

Gilberto, santa maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terror tomar banho dentro de uma banheira desativada. Total falta de seguranca. Reclamei do fato d disseram que eu estava pagano valor inferior a tabela de balcão. Só que isso não foi informado na hora em que fiz a reserva. Frustrante. Não tem edredon, somente cobertor .
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

ÉRICO, Passo Fundo RS

Liked: Cleanliness, room comfort
Sobre o hotel e localização sem reclamações, foi muito bom. Somente achei estranho não fornecerem notas fiscal referente a hospedagem, pois precisei comprovar os gastos e não tinha a nota.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Ar condicionado velho barulhento e com cheiro de mofo. Recepcionista mal educada demorou para fazer o check out e ignorou minha reclamação sobre o ar.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Helio, Santa Maria, RS

Liked: Cleanliness, property conditions & facilities
Boa avaliação do Hotel
Boa avaliação do Hotel.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Rodrigo, Florianópolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
Excelente hotel, ótimo custo benefício.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Pessimo ar condicionado. Chuveiro sem box.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ronald J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Porto Alegre First Time
Very Nice hotel Front Desk Clerk Gabriel is a 5 star employee very friendly, professional and a true customer advocate.
This review was submitted before 2018 and has not been verified.

8/10 Good

vinicius, pelotas-RS

Liked: Cleanliness, property conditions & facilities
ótimo custo benefício
apenas o ar do quarto que tinha uma unidade externa muito barulhenta quando o aparelho desligava ao atingir a temperatura selecionada.
This review was submitted before 2018 and has not been verified.

6/10 Okay

eleonor, florianopolis

Liked: Cleanliness, staff & service
ainda muito bom mas deve ser renovado
acho que o hotel está precisando de um up-grade, está meio "largado"
This review was submitted before 2018 and has not been verified.

8/10 Good

Geazi Alexsandro

Liked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Fábio, Salvador

Disliked: Cleanliness, staff & service
Café da Manhã e limpeza são uma tragédia!!!
Me hospedei no Hotel por uma noite, tinha como destino a Cidade de Gramado, entretanto, apesar da boa estrutura dos quartos, o hotel pecou muito no café da manhã (uma tragédia, salchichas cruas, café com sujeiras saindo do equipamento, pouquíssimas opções, muito ruim, caso de vigilância sanitária). Além disso, a banheira do quarto era tão mal limpa que era gordurosa de tanta sujeira. Não voltaria lá. Pensar que se chamam de Hotel Master "Premium".
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Bom
Não indico o bairro p/turismo; Silencioso, ideal para trabalho; Boa higiene, ruim apenas com reposição de toalhas, roupa de cama; Inclusive um dia fui obrigada a buscar papel higiênico na recepção; Reposição de itens inclusos na diária paga, pequenos mimos<>grande diferença para o cliente; Em um dia, a louça suja, foi deixada de molho (não causei desconforto no hotel, a equipe em geral me tratou de forma agradável); O atendimento tem sua excelência nos primeiros dias, posteriormente precisava solicitar alguma coisas, funcionava como se fossem várias empresas e eu cliente, tivesse que me comunicar entre elas, coisa mínimas. Nada que necessitasse pagar, gerar notas, etc; O café atendeu as expectativas, mais qualidade do que quantidade; Nos 3 primeiros dias algumas formigas apareceram no quarto, mas mostrei para a camareira a minha alergia, e as picadas, e que precisei de medicamento, prontamente ela cuidou/limpou todos cantos; O ar condicionado é springer, mas o quarto era tão espaçoso e arejado que não necessitei usar, para minha tranquilidade; Quarto lindo e espaçoso; A academia é excelente; Na saída ocorrem confusões com alimentos do frigobar. Se ocorrer nova estadia neste hotel, vou solicitar que removam os mesmos durante a minha permanência, pois vc acaba ficando em situação constrangedora.