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SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Relax by our indoor pool after your workout or grab a drink from our vending machine while enjoying some quiet time.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Reception
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi
Indoor pool, sun loungers
Desk, laptop workspace, iron/ironing board, WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
The price is SAR 224
SAR 261 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Private bathroom
Hair dryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Bathroom | Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Quality Inn

Pool
Breakfast included
Pet friendly
Parking included
7.4 out of 10, Good, (503)
The price is SAR 234
SAR 273 total
includes taxes & fees
8 Feb - 9 Feb
Quality Inn

About the neighborhood

Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Sumner Crest WInery - 3 min walk
  • Kentucky Downs - 6 min drive
  • Gaylord Opryland Resort & Convention Center - 36 min drive
  • Opry Mills - 37 min drive
  • Grand Ole Opry - 38 min drive

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪H G Hills Food Store - ‬8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Property highlights
At SureStay Plus Hotel By Best Western Portland Route 52 West, you can look forward to free breakfast, laundry facilities, and a bar. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-in, multilingual staff, and a 24-hour front desk
  • An elevator, smoke-free premises, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like desk chairs and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with cable channels
  • Separate sitting areas, mini fridges, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.0 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Does SureStay Plus Hotel By Best Western Portland Route 52 West have a pool?

Yes, this property has an indoor pool.

Is SureStay Plus Hotel By Best Western Portland Route 52 West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus Hotel By Best Western Portland Route 52 West?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-in begins at 3:00 PM.

What time is check-out at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-out is at 11:00 AM.

Where is SureStay Plus Hotel By Best Western Portland Route 52 West located?

Situated in Portland, this hotel is steps from Sumner Crest WInery, and within 6 mi (10 km) of Kentucky Downs and MeadowBark Park. Kenny Perry's Country Creek Golf Course and Simpson County Archives and Museum are also within 12 mi (20 km).

SureStay Plus Hotel By Best Western Portland Route 52 West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 94 out of 234 reviews" "
Rating 8 - Good. 47 out of 234 reviews" "
Rating 6 - Okay. 36 out of 234 reviews" "
Rating 4 - Poor. 17 out of 234 reviews" "
Rating 2 - Terrible. 40 out of 234 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no hot water. Employees acted like they didn't understand why the first night. We were told 2 days in a row that someone was coming to look at it to try and fix it. Then found out from another guest that it had been without hot water since the previous Monday. We arrived on Friday and left on Monday. I even called the day before our arrival date and nothing was mentioned. I did receive 1 night payment back but that was it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Traveled with partner
New property. Very clean
Stayed 12 nights in Nov 2024

8/10 Good

Nathaniel

Traveled with partner
Liked: Staff & service, amenities
For the price and proximity to major highways it was great. There were some cleanliness issues with the hallways and room, but overall a decent hotel with nice amenities.
Stayed 6 nights in Nov 2024

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality and food
Stayed 1 night in Nov 2024

2/10 Terrible

Gary

Stayed 3 nights in Oct 2024

10/10 Excellent

Vicki

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great Staff & Breakfast Wonderful location
Staff extremely friendly & helpful Breakfast had lots of options and location very convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly. The breakfast was plenty and enough variety.
Stayed 1 night in Oct 2024

10/10 Excellent

Gustavo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpfull Place was clean Nothing to complain about
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Dolores

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor communication by staff regarding carpet cleaning the morning of check-out. The air in room was turned off at check-in despite it being 90 degrees outside.
Stayed 1 night in Sep 2024

6/10 Okay

Gerald

This hotel is okay. Nothing special. Bed was comfortable, and the room was reasonably clean. The facility could use some cleaning up and basic repairs. Nothing to really complain about but nothing to brag about. If I’m in the area again, I’ll choose another hotel nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucas

Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very good, polite and friendly. Breakfast was decent. However the bathroom door frame in our room was moving 2” in and out. And the door itself didn’t latch. The bathroom sink barely drained, and the hair dryer was throwing sparks out.
Stayed 2 nights in Sep 2024

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it!!
The keys didn’t work and would have to be let in by the person at the front desk, the air didn’t work in the room, it stunk and there was trash and stains all throughout the hallways. It used to be a good hotel. I noticed the owner there making TikTok’s instead of tending to his hotel. I used to stay here often years ago and he’s just let it go downhill. Stay somewhere else. It was a complete letdown. I got a refund and got the heck out of there after 5 minutes
Stayed 1 night in Sep 2024

4/10 Poor

Taylor

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Tracy

Liked: Staff & service
They staff was very nice but the room needed some attention they curtain panel had dust covering it the bed skirt had something on it and the remote back was missing. The lights flickered maybe a short ? The upkeep needs attention but the staff was awesome and I felt safe at location.
Stayed 1 night in Aug 2024

8/10 Good

ALFREDO

Liked: Staff & service
Everything good except for the wall of the bathroom that has moho and the people at night at the bar it was noisy and seems like dangerous
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will not stay again
Pros: Staff super friendly and helpful. Great water pressure. Cons: Tub was disgusting. Hotel old and run down. Attached to a restaurant/bar with a lot of drunks hanging around in and out of the hotel. Will not stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sophia

Stayed 1 night in Aug 2024