6/10 Okay
Dylan F.
21 Jul, 2024
Big issues, big potential.
We want to love this place, but it’s not well cared for. It’s an exceptional location, and the decor is pretty, but it needs much better maintenance. One of the rails of the top bunks was held partially with a zip tie in place of a bolt, paint was peeling off master bath ceiling, bunk quilts were very stained, ice maker was broken in fridge so they had a countertop ice maker that was so nasty and moldy. The bottom floor bathroom sink was also not working. There were a few other small things but it just kept adding up. The first day we were there we called and voiced our grievances; whomever I spoke to was very nice but it doesn’t change that this was a 3 star stay. No compensation was offered, and they only offered to bring more bedding. It did not fix the myriad of other issues here. For this price, this was not what we expected. Coastal Joe staff was hard to get on the phone. Extremely nice once you get to talk to someone though.
Dylan F.
Stayed 5 nights in Jul 2024