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Haven Hotel

4.0 star property
Waterfront hotel with an indoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haven Hotel

Terrace/patio
Aerial view
Indoor pool, seasonal outdoor pool, sun loungers
Exterior
Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Sea View

Highlights

Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Economy Double Room, Courtyard View

Highlights

LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Harbor View

Double Room, Balcony, Harbor View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Harbor View

Highlights

Balcony or patio
Refrigerator
LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Balcony, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Sea View

Highlights

Balcony or patio
LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Terrace/patio
Sandbanks Hotel
Pool
Breakfast included
Free WiFi
Restaurant
8.0 out of 10, Very Good, (792)
Sandbanks Hotel

About the neighborhood

Map
161 Banks Road, Poole, England, BH13 7QL

What's nearby

  • Sandbanks Ferry Terminal - 2 min walk - 0.2 km
  • Sandbanks Beach - 4 min walk - 0.4 km
  • Poole Harbour - 11 min drive - 8.5 km
  • Poole Quay - 12 min drive - 9.0 km
  • Brownsea Castle - 61 min drive - 13.2 km

Getting around

  • Branksome Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 26 min drive

Restaurants

  • ‪Sandbanks Beach Cafe - ‬12 min walk
  • ‪Branksome Chine Beach Goods Shop - ‬6 min drive
  • ‪Knoll Beach - ‬8 min drive
  • ‪Compton Acres - ‬5 min drive
  • ‪Rick Stein, Sandbanks - ‬9 min walk

About this property

Haven Hotel

Upscale hotel near Poole Harbour
At Haven Hotel, you can look forward to free full breakfast, a terrace, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Point Restaurant, offers lunch, dinner, and ocean views. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Self parking (surcharge), an electric car charging station, and smoke-free premises
  • A 24-hour front desk and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 84 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10.00 per night)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Point Restaurant
  • Pavilion Bar

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Beachfront location
  • Pool sun loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:30 AM to 5:30 PM

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Frequently asked questions

Does Haven Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:30 AM–5:30 PM.

Is Haven Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Haven Hotel?

Self parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at Haven Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Haven Hotel?

Check-out is at 11:00 AM.

Where is Haven Hotel located?

Nestled on the beach, this Poole hotel is within a 5-minute walk of Sandbanks Ferry Terminal and Sandbanks Beach. Shell Bay Beach and Dorset Area of Outstanding Natural Beauty are also within 15 minutes.

Haven Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 336 out of 962 reviews" "
Rating 8 - Good. 378 out of 962 reviews" "
Rating 6 - Okay. 144 out of 962 reviews" "
Rating 4 - Poor. 68 out of 962 reviews" "
Rating 2 - Terrible. 36 out of 962 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring!
Stayed 2 nights in Oct 2024

6/10 Okay

Keith

Stayed 2 nights in Sep 2024

4/10 Poor

SYLVIE

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very old outdated property View of ferry, which was very close Staff not very friendly or helpful Had to go down to bat to get wine glasses for the room( gave us 2 different glasses)
Stayed 1 night in Sep 2024

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service
Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location friendly staff V bad WIFI, v bad shower no pressure . Breakfast good Dinner v average
Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, food and staff were lovely a very chilled stay in a lovely location
Stayed 1 night in Aug 2024

8/10 Good

Darren

Traveled with family
Fantastic location and very relaxing
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night but staff were very helpful and was lovely and clean
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dated property and furniture. Drab. Good location however for chain ferry. Quiet safe location
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Business traveler
Mark Christy
The Haven hotel was a bit dated there was plenty of parking the staff were brilliant the swimming pool was very clean.The breakfast was excellent all together was a great experience.
Stayed 7 nights in Aug 2024

6/10 Okay

William

Disliked: Cleanliness
great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Stayed 1 night in Aug 2024

6/10 Okay

Preena

Liked: Staff & service
Disliked: Property conditions & facilities
The property was very expensive for the price, I expected at 4 star and have received better facilities in a 3 star. The room had a desk top fan, a dirty broken kettle and the bathroom looked like it had seen better days (20 years ago!) the building needs some tlc and attention, and the gate access to the swimming pool and beach really needs to be changed as the the doors would not open. The staff were nice and I did not complain as I was there for 1 night. I’ve spent less in the Maldives for 5 star facilities!
Stayed 1 night in Aug 2024

6/10 Okay

Lynette

Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.
Stayed 3 nights in Jul 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Neil

Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot wait to go back
Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)
View of hotel from ferry
Drinks outside
Hotel restaurant beautiful vies and food
Stayed 3 nights in Jul 2024

2/10 Terrible

Julie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available
Stayed 3 nights in Jul 2024

8/10 Good

christopher John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location , the staff were very helpful ,breakfast was fresh it was good value for money
Stayed 1 night in Jul 2024

6/10 Okay

Lynda

Stayed 3 nights in Jul 2024

6/10 Okay

Maiken

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad service and bar
The location is superb and the spa and pool facilities good, however the hotel service was unprofess ional with untrained staff. Furthermore the bar cocktails were appalling and there were no nibbles available.
Stayed 2 nights in Jul 2024