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Hotel Juma

3.5 star property
Hotel in Pollensa with a rooftop terrace and a coffee shop

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Photo gallery for Hotel Juma

Spa
In-room safe, desk, iron/ironing board, free WiFi
Front of property
City view from property
City view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room, 1 Double or 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Double or 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Shower/tub combination
Bidet
Hair dryer
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Shower/tub combination
Bidet
Hair dryer
Free bottled water
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Plaça Major 9, Pollensa, Mallorca, 7460

What's nearby

  • Placa Major - 1 min walk - 0.1 km
  • Museu de Pollença - 3 min walk - 0.3 km
  • Calvario - 7 min walk - 0.6 km
  • Santuari del Puig de Maria - 4 min drive - 2.0 km
  • Pollensa Port - 7 min drive - 7.3 km

Getting around

  • Inca Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 53 min drive

Restaurants

  • ‪Ca'n Moixet - ‬1 min walk
  • ‪La Scalinata - ‬3 min walk
  • ‪La Mar Dolça - ‬3 min walk
  • ‪La Placeta - ‬4 min walk
  • ‪Bar Pont Roma - ‬8 min walk

About this property

Hotel Juma

Hotel near Pollensa Port
You can look forward to a rooftop terrace, a coffee shop/cafe, and laundry facilities at Hotel Juma. Active travelers can enjoy cycling at this hotel. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), bike rentals, and express check-out
  • Luggage storage, smoke-free premises, and a front-desk safe
  • Laundry services, tour/ticket assistance, and concierge services
Room features
All guestrooms at Hotel Juma include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and computer monitors.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Wardrobes/closets, electric kettles, and heating

Languages

Catalan, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 12 for adults and EUR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Computer monitor
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Juma
Hotel Juma Pollensa
Juma Pollensa
Hotel Juma Hotel
Hotel Juma Pollensa
Hotel Juma Hotel Pollensa

Frequently asked questions

Is Hotel Juma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Juma?

There is free parking nearby.

What time is check-in at Hotel Juma?

Check-in start time: 11:30 AM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Juma?

Check-out is at 11:30 AM.

Where is Hotel Juma located?

Situated in the historical district, this hotel is steps from Placa Major, Church of Our Lady of the Angels, and Església de Santa Maria de Déu de Roser. Museu de Pollença and Museo Dionis Bennassar are also within 5 minutes.

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Hotel Juma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 64 reviews
Rating 8 - Good. 26 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel at a lovely location.
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location on the main square. Clean, neat and tidy hotel. Great service. Good sized room. Good value for money. Would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in a wonderful location
Superb stay, the hotel is in a fantastic location right on the main square. We couldn't quite believe it. Room is simple but spacious and perfectly clean. The staff were super helpful and kind over WhatsApp. Would stay again for sure.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

rosa maria p

Liked: Property conditions & facilities
Aconchegante, charmoso
Stayed 1 night in Aug 2024

10/10 Excellent

Celine

Stayed 3 nights in Aug 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var bra, men man ska vara beredd att bära väskorna några trappsteg innan man kommer till hissen. Familjär känsla och trevlig personal. Vi bodde i nyrenoverat stort rum mot det vackra torget. Badade jacuzzi i en fantastisk utsikt över alla hustak.
Kyrkan på torget
Utsikt över torget från rummet.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jo

Stayed 2 nights in Jun 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel juma
This is the second time we have stayed in this Hotel and again we where not disappointed. The Hotel is right on the square in Polensa , a great location to see what is happening particularly in the evening because of its proximity to all the resturants.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent well located hotel
Giving the difficult circumstances communication and preparation was excellent.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die tolle Lage, der Service, das Frühstücksbuffett
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Appalling ROOM 101 Noise, noise and more noise. Impossible to sleep in this room. Noise from side street/alley adjacent hotel kitchen back door ending approx 1.30 resumng 5.35 am. Room 101 above this door area
Stayed 4 nights in Sep 2019

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympatisches Hotel in sehr zentraler Lage
Stayed 1 night in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, family run landmark
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Muy limpio las persianas de la ventana no cerraban bien
Stayed 1 night in Jun 2019

2/10 Terrible

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service by Hotels. com
Juma was great. I was overcharged by Hotels.com/UK. See my Confirmation No. 158586750777. I paid 188.4 Euros at booking. When the Euros were converted to USD, you used the GBP rate to USD instead of the Euro/USD conversion rate resulting in an overcharge. You have the records, fix it and issue me a refund. Otherwise I will never use Hotels.com again plus will tell all my friends not to use. This has been reported like five times. Enough is enough.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room with the big windows and four poster bed. The mattress was not so comfortable. the staff were very helpful. the location was great.
Stayed 4 nights in Apr 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Juma
My wife and I had 5 nights with bed and breakfast, just before Easter season had really started. From the outset, the staff were really helpful in indicating car parking availability (anywhere on the street provided no yellow lines or blocking a garage or entrance, or in the designated parking areas near the main bus stop). On arrival, Joana provided local information and showed us to our room. We understood that the hotel had reopened the previous week after the winter hibernation and Pollenca itself was generally quiet and free from Easter tourists (but there were many cyclists!) The room was spacious and all that we needed for a short stay. The bed was comfortable, shower and bath fine and WiFi strong. Breakfast was excellent with a choice which suited us: cereal, yoghurt, fruit, fresh orange juice, cold meats and cheeses, coffee, omelette, pastries. Plenty of restaurants, within 5 minutes walk, for lunch and/or evening meal and a nice ice cream parlor in the square for a cheap dessert! Would definitely recommend to others who prefer small, quiet, more intimate hotels (7 rooms). Thankyou. Stuart & Sarah
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel in center of town
The staff at hotel Juma could not have been more pleasant and helpful. We had to leave early in the morning so they gave us a tray with fruit, croissants and thermosflasks with coffe in the room as the breakfast room would not be open. There is no parking in the center of town so a bit of a walk from the carpark. Our stay was before high season but still plenty going on in the town.
Stayed 2 nights in Apr 2019

10/10 Excellent

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint lille hotel midt i byen
Stayed 2 nights in Oct 2018

10/10 Excellent

Paul

Wonderful staff, wonderful location, maybe my favourite town in all of Spain. very nice air conditioned rooms with lots of space. Good breakfast with wide variety of food. Highly recommended.
Stayed 4 nights in Aug 2018

8/10 Good

Mischa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt!
Stayed 1 night in Aug 2018